Care Giving Customer Service

SITHULISIWE SEWULA

*** **** ** ******,, ** *****

*********@*****.***

+1-214-***-****

Summary

Mature,proactive,flexible team player with a proven ability to set objectives and able to handle multiple tasks simultaneously. Strong analytical skills and detail oriented .Client focused and determined to deliver excellent customer service also focused and committed to excellence who meet deadlines and unique.

Work Experience

Bradley kitchens- Zimbabwe - (01/2020 - 11/2022)

Host care

Customer service, responded to high volume phone enquiries . Assisted in serving food at special functions and catering services. Stocked supplies in the kitchen area and assisted with restocking food supplies. Assured the cleaning and sanitized all utensils, cleaning of work areas, sweeping and mopping of floors . Collected and disposed of trash and ensured that the kitchen and dinning areas were properly sanitized.

Identifying ways to improve work processes and made recommendations to supervisor. OK Supermarket - (01/2017 - 11/2019)

Zimbabwe

Shop assistant

Customer service attended to departmental phone calls and enquiries. Replacing filters where necessary.

Unload delivery trucks using a forklift and stocking inventory. Communicate with marketing department on a regular basis regarding project/order updates. Assist volunteers in the daily operation of the Gift Shop. Attended all mandated in service trainings.

Education - (05/2012 - 12/2015)

Teacher

Establishing and enforcing rules of behavior for students in the classroom. Preparing lessons, units and projects to complete learning objectives. Establishing and communicating clear objectives for lessons, units and projects. Adapted teaching methods and materials that meet the interests and learning styles of students.

Worked with students one-on-one when they need extra help or attention. Tracked and evaluated student academic process.

Organized parent, teacher meetings to evaluate students' process. Education

High School (11/2005)

Gomoguru High School

Courses & Certifications

• PTCB - Pharmarcy Technician - Alison (12/2022)

503*-********

• Elderly Care and Caring for disabled - Alison (12/2022) 161*-********

• Introduction to care giving - Alison (12/2022)

160*-********

Languages

• English - (Advanced)

Skills

• Communication - (Expert)

• Team work - (Expert)

• Multi tasking - (Expert)

• Time management - (Expert)

• Technological skills - (Expert)

• Conflict resolution - (Expert)

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