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Scrum Master Product Owner

Location:
Carrollton, TX
Salary:
130K Base
Posted:
March 29, 2023

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Resume:

Elisabeth Morin

Carrollton, TX *****

***************@*****.***

214-***-****

Certified Scrum Product Owner. Certified Scrum Master and Certified SAFe 5 Product Owner/Product Manager. Experience in Airline, Construction, Healthcare, Tax and Auto Industry ranging from start-ups to Fortune 500 companies. Established the link between business and IT, utilizing analytical skills and continuous delivery. Able to communicate across departments and various levels of management.

Work Experience

Senior Development Product Owner USAA – Plano TX January 2020 to January 2023

Provide leadership and strategic direction for multiple teams by absorbing multiple roles (Product Manager/Product Owner/Scrum Master)

Effectively acted as a Scrum Master and PO, elevating a high potential team to a high-performance team

Created stories and demos that have been turned into a standard for all teams

Collaborated with external vendors to determine best path forward for Feature Store (reusable machine learning model)

Built trust and helped the teams succeed by bringing healthy challenge and pushing teams towards more mature Agile practices

Maintain stable and predictable sprint velocity through out AWS and Feature Store cloud transformation

Senior Product Owner Brierley & Partners - Frisco TX February 2019 to November 2020

Defined, developed and maintain the client vision to internal cross functional teams

Listen to clients’ needs and translate to internal teams through user stories, and Agile Ceremonies

Responsible for backlog and sprint prioritization

Develop and maintain external customer relationships

Leading the process of transformation to Agile for the entire company

Hold monthly Agile training sessions for future Product Owners

Act as Agile Coach and Trusted Agile Advisor

Product Owner Hilti USA - Plano, TX March 2018 to January 2019

Product Owner of software and services for the global construction sector.

Lead and direct core ceremonies and collaborate with other teams on dependencies

Engage with business stakeholders and customers to define and document business features

Program Increment (PI) Planning

Partner with technical staff to develop solutions

Establish best practices with teams new to Agile by using Jira, Confluence, Slack and Skype

Work with global off-shore teams

Technical Product Owner Wunderman Data Management, LLC June 2017 to March 2018

Lead Technical PO for the next generation Customer Engagement Platform development teams. The CEP platform will revolutionize how clients engage with their consumers by creating a highly scalable, portable, and flexible ecosystem to on-board all consumer interactions using AWS.

Guide Proxy Product Owners to success

Educate teams and management about Agile principles

Act as the interface between product management and engineering delivery teams

Create, prioritize, groom, and implement user stories (Rally)along with the ability to perform progress tracking and risk reporting (SQL queries utilized)

Lead user story grooming sessions and ensures a proper understanding of the business problems

Experience in working with technical teams in an out-sourced offshored environment.

Product Owner Cox Automotive Family May 2015 to June 2017

Perform Product Owner responsibilities practicing SAFe Agile for web-based and mobile software solutions by enhancing efficiency and profitability for major segments of the automotive retail industry including; Inventory, Performance Smart Chat, True Target, eBay and Book Valuation. Lead multiple innovative projects featured in the annual National Automobile Dealer Association Convention.

Senior Product Owner/BSA Epsilon November 2014 to May 2015

Act as a liaison between the client and the technical delivery teams for their premier products in an Agile environment.

Interface with the client and Epsilon technology delivery teams

Take part in requirements gathering sessions via client interviews

Support design and delivery of medium to large scale database solutions - Big Data

Work with and support technical staff in the design, development and testing of the solution

Performed all Agile Ceremonies

Senior eCommerce Strategist - Product Owner - (contractor) American Airlines August 2011 to October 2014

Responsible for delivering business value through technical solutions in an Agile environment. Engaged in multiple products including Mobile, MyAccount (customer profile), Merchandising, International SMS and Customer Notification Engine.

Tracking competitive online environment

Created SOWs and negotiated pricing with external vendors

Collaborated with assigned business units and upper management

Defined and created user stories

Utilized Rally to track User Stories and team progress

Prioritized the backlog according to business value and stakeholder input

Conducted backlog grooming sessions to ensure team understands scope

Experienced with off shore and off-site Team Management

Daily iteration with the project team via daily stand-ups and regular meetings

Conducted end of iteration demonstrations to a wider audience

Proven ability to manage multiple projects and prioritize opportunities

Created Carrier Program Briefs in accordance to Domestic and International Guidelines

Responsible for product roadmap and prioritization

Software Engineer/Configuration Manager Contract at Internal Revenue Service March 2004 to August 2011

Assumed responsibility of Configuration Manager in 2010. Direct reports included the build manager, backup build manager and assistant. Actively participated in the successful recertification of the company's CMMI Level 2 for the Configuration Management process area. Previously ISO9000. Maintained code, for a program used by IRS Auditors, revenue agents, tax examiners, appeals staff, customer service representatives, and other functional support personnel.

Education

Executive MBA, Texas Women's University, May 2011

B.B.A. in Business Computer Information Systems University of North Texas

Certified Scrum Product Owner (CSPO)

Certified ScrumMaster (CSM)

Certified SAFe 5 Product Owner/Product Manager



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