Shipping Clerk Warehouse Specialist
Resume:
BRIYANA
RODGERS
***** ********** **, ***** ******, Ms.38654
**************@*****.***
OBJECTIVE
Seeking a position as a shipping specialist to apply problem-solving, organizational and communication skills, as well as physical strength to ensure efficiency and accuracy throughout the warehouse management process.
EDUCATION
B.S. in Health Science Ole Miss (Online)
AUGUST 2021 – PRESENT
4.0 GPA
EXPERIENCE
Shipping Clerk William Sonoma
OCTOBER 2020 – APRIL 2022
Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming products and staff on hand to manage the shipments.
Performed freight tendering/carrier selection (with use of routing guide).
Monitored carrier performance and compliance issues.
Prepare documents, such as purchase orders, bills of lading, pack slips and shipping orders to route product.
Determined shipping method for products using knowledge of shipping procedures, routes, and rates.
Examined incoming and outgoing shipment contents and comparing with records, (such as manifests, invoices, or orders) to verify accuracy.
Recorded shipment data, such as weight, charges, space availability and damages and discrepancies for purposes of reporting, accounting and record keeping.
Contacted carrier representative to plan and to issue instructions for the shipping and delivery of product.
Performed quality audits before product ship to ensure accuracy.
Kept a clean and safe working environment and optimize space utilization.
Reported any discrepancies.
Communicated and cooperate with supervisors and coworkers.
Operated and maintain preventively warehouse equipment (pallet jack).
Followed quality service standards and comply with procedures, rules, and regulations.
Warehouse Specialist FedEx
OCTOBER 2019 – OCTOBER 2020
Scheduled delivery appointments
Conferred and correspond with Shipping Supervisor to rectify problems, such as damages, shortages and nonconformance to specifications
Kept files of goods shipped and received by preparing regular shipping and receiving reports for managers.
Troubleshoot shipping issues and customer complaints as they arise and work to resolve them.
Received and processed warehouse stock products.
Performed warehouse inventory controls and keeping quality standards high for audits.
Prepared and completed orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Contributed to team effort by accomplishing related results as needed.
Promptly scheduled trucks for deliveries.
Received and store incoming products in a timely manner.
Followed established procedures to label, track, and stock items properly.
Ensured accurate product counts.
Updated product pricing labels as directed by your supervisor
Assist fellow associates as needed throughout the store.
Built sustainable relationships of trust through open and interactive communication.
Provided accurate, valid, and complete information by using the right methods/tools.
Handled complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
SKILLS
Attention to detail
Time management
Dispatch
Customer service skills
Self-motivated
Open-minded and dedicated
Shipping clerk Earth Inc. (May 2022 – Aug 2022)
Routing orders
Scheduling shipment appt times & pickups/drop offs
Holding important calls/emails with customers for their services
Keeping up with all files & paperwork
Ensuring all truck drivers have the correct paperwork & labels
SKILLS
Attention to detail
Time management
Customer service skills
Self-motivated
Open-minded and dedicated
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