KAYLA HORNE

*** ******* ***, ***********, ** ****5

Home: 704-***-****

adv7nq@r.postjobfree.com

Focused and driven sales management professional offering over 4 years of experience in relationship building, account retention and profit channel growth. Self-motivated leader with expertise in expanding network connections, introducing products and educating clients. Skilled in implementing pricing strategies, developing territories and revealing customer needs to deliver solutions.

Liquor regulations and compliance

Credit and cash transactions

Cash drawer balancing

ID verification

Merchandise restocking

Customer greeting

Returns and exchanges

Sales leadership

Regulatory understanding

Leadership and team building

Sales process

Food safety procedures

Company policies and procedures

Menu item familiarity

New employee training

04/2017 to Current

AARONS SALES & LEASE

Mooresville, NC

Sales Manager

Monitored multiple databases to keep track of all company inventory going out and coming in each week. Conducted analysis to address payment issues which led to helping to get the customer back on a good payment date.

Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up. Motivated team members, working closely with salespeople and customers to negotiate and close deals. Followed up with existing customers to generate new prospective buyers through referrals. Priced top products to competitive standards so we met or beat any of the competitors prices 10/2015 to 01/2017

WALMART

Mooresville, NC

Cashier Sales Associate

Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.

Learned roles of other departments to provide coverage and keep store operational. Maintained flexibility to work varied schedule, including nights and weekends. Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to 75 lbs.

Presented friendly and positive attitude while communicating clearly with customers and colleagues. Helped customers find specific products, answering questions and offering advice. Worked closely with front-end staff to assist customers. 02/2017 to 09/2017

TACO BELL

Mooresville, NC

Restaurant Team Member

Navigated job responsibilities and completed regular tasks by interacting effectively with other employees. Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness. Assisted at the drive-thru window by swiftly handling cash and credit card transactions. Washed and sanitized dishes after every use to protect customers. Ensured compliance with company service standards, including inventory and cash control procedures. Received food orders from patients and families, and explained offerings. Kept customer and food preparation areas clean and well-organized for maximum efficiency. Monitored and counted food stock and supplies to reorder on time. SUMMARY

SKILLS

EXPERIENCE

Reviewed contents on food trays to check receiving complete order. Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs. HIGH SCHOOL DIPLOMA 01/2015

West Rowan High School, Mount Ulla, NC

EDUCATION AND TRAINING