Summary of Qualifications

Savvy professional with experience supporting both Individual and Commercial Litigation. Strong administrative skills, with a keen eye for detail, excellent organization and problem solving ability. Easily adaptable to both team and individual work environments.

Professional Experience

Acara Solutions 2022 – current

Administrative Assistant – Glenview, Il

· Provides dedicated administrative and clerical support for specific functions or management within a department.

· Updates and distributes regular reports.

· Maintains databases master lists statistics and essential files needed by management to ensure efficient record keeping and maintenance of files.

· Coordinates information reviews for accuracy and records all changes to ensure accurate data keeping.

· Generate a variety of reports for managerial review and approval to assist with controls needed by the department.

· Monitors and coordinates procedures for audit and control of information used by the department to ensure compliance and safety of information.

· Provides clerical and administrative services for staff as needed to ensure efficient operation of the department.

· Fields and directs telephone calls to ensure a smooth transition to all staff. Receives all incoming Right Fax documents and distributes to all staff in a timely manner to ensure quality customer service.

· Signs for courier deliveries and notifies personnel that packages have arrived to maintain proper material flow.

· Works with staff and couriers to resolve delivery issues to ensure that clients receive packages securely.

· Fields and directs customer inquiries and notifies service providers to ensure that quality customer service is provided to every client.

· Worker will be needed to manage office supplies/logistics

· Responsible for providing service leader support by means of daily/weekly analytical review

· Audit including data entry support

· Partners across teams and with other administrative assistants

A T international 2021 - 2021

Administrative Assistant – Bensenville, Il

Customer Service – Maintain and update Customer Claims Log, answer emails from Sales Representative and customers, verify products are in stock at warehouse to send replacement pieces to the customers as needed

eCommerce – Download new orders from various sites such as CommerceHub, Walmart, Amazon, Wayfair; send invoices to warehouse for shipping; updating spreadsheets with order and shipping details

Menards – Download new orders from Menards website; update and maintain status report; create factory orders to send to overseas agent for production of materials

Reports - Update and maintain various reports for Menard’s; Invoice logs, Receivables, and Damage reports

Administrative – Answer phones, light filing, sending out mail and UPS as needed

Special projects as required

Kelly Services 2021 – 2021

Administrative Assistant – Melrose Park, Illinois

Kerry Ingredients - Take Employee temperatures daily and record them on the Health Declaration/Well Check sheets.

Record temperatures on Employee List daily.

Save Employee record list and Health Declaration/Well Check sheets in boxes sorted by date.

eTechnologies, Inc. 2020 – 2021

Administrative Assistant – Northbrook, Illinois.

Maintained and updated several Administrative Reports daily.

Updated incoming customer payments spreadsheet and advised appropriate staff of any late payments.

Searched and updated any new phone numbers for clients.

Maintained and updated client information on several spreadsheets.

Data Entry: entered client’s information in Tracker and Infinity for underwriting purposes.

Maintained and updated auto insurance information for appropriate accounts.

Contacted auto insurance companies to verify coverage and add clients as lienholders to customer policies.

Worked on special projects and audits as requested.

Connect Search 2019 – 2020

Administrative Assistant – Chicago, Illinois

I have completed three assignments with Connect Search. These assignments lasted for 6 months.

Acero Schools – Sorted and distributed all incoming Mail/FedEx/UPS packages.

Answered phone and directed calls to the appropriate staff member.

Greeted clients for meetings with staff

Assisted in filling out tardy slips for students arriving late for school

Erie Neighborhood House – Sorted all incoming Mail/FedEx/UPS packages.

Answered phone and directed calls to the appropriate staff member.

Greeted clients for meetings with staff

Evans Food Group – Sorted all incoming Mail/FedEx/UPS packages.

Answered phone and directed calls to the appropriate staff member.

Created spreadsheets for incoming truck deliveries

Volt Workforce Solutions 2018 – 2019

Remarketing Operations Coordinator – Westmont, Illinois

I have completed one assignment with Volt Workforce Solutions in a car dealership. This assignment lasted for 3 months.

Tesla, Inc. – Sorted and distributed all incoming Mail/FedEx/UPS packages.

Created, maintained and updated Toll Booth/Parking Infractions spreadsheets for all Tesla loaned vehicles.

Reassigned car titles to send to Auction houses for the sale of the trade-in car.

LaSalle Network 2018 – 2018

Administrative Assistant – Skokie, Illinois

I have completed one assignment with LaSalle Network for an accreditation company. This assignment lasted for 1 1/2 months.

AAAHC – Sorted and distributed all incoming Mail/FedEx/UPS packages.

Answered and directed phone calls to the appropriate person or department.

mwc accounting, inc.

Administrative Assistant – Chicago, Illinois 2016 – 2018

Successfully maintained and organized administrative duties and office management.

Created and maintained new client information and documents.

Prepared Accounting and Tax Engagement letters for new and existing clients.

Uploaded and Downloaded important documents from and secured ShareFile.

Maintained and organized supply room.

Prepared and distributed correspondence via mail, facsimile, and ShareFile.

Special projects as needed.

Blitt & Gaines, p.c.

Client Customer Service Representative - Wheeling, Illinois 2011 – 2016

Effectively manage daily obligations and prepare documents for client audits while adhering to client deadlines.

Prepare Media documents for upload to client specific websites.

Maintain and update client specific spreadsheets of documents prepared daily.

Create client specific Media Procedures.

Organize Media documents for client audits as necessary.

Serve as a liaison between the firm and the client.

Create and update monthly status reports.

Submit settlement offers, trial notifications, and discovery requests to the client.

Effectively move accounts through the litigation process.

Special projects as needed.

ifc credit corporation

Paralegal - Morton Grove, Illinois 2006 - 2008

Managed regular obligations while adhering to deadlines and contributing effectively to the department productivity flow.

Prepare draft orders for court calls.

Update Court Dates in Pro-Law and Outlook Calendar.

Dispatch appropriate documents to Special Process Servers.

Forward correspondence to clients and Opposing Counsel.

Prepare and file Corporate Annual Reports for 13 entities nationwide.

Update and maintain information for 13 entities.

Organize and maintain corporate minute books.

Update and maintain Corporate charts.

Create spreadsheets for various necessary tasks that are regularly updated.

Legal Expenses Spreadsheet.

Special projects as needed.

Resurgence Financial, llc

Paralegal - Northbrook, Illinois 2002 - 2006

Efficiently managed daily obligations while successfully adhering to daily deadlines.

Prepared court calls and new filings for seven counties in Illinois.

Maintained and updated all court dates in Collection Master Diary.

Dispatched documents to Special Process Servers.

Forwarded correspondence to Opposing Counsels and Defendants regarding court results.

Prepared checks for Circuit Clerks and corrected any/all invoices returned from the clerks.

Coordinated all current and future court diaries for review.

Organized return filings from court.

Maintained and updated all court files for accuracy.

Education

Northwestern College - Chicago, Illinois

Pursued a certificate in Paralegal Studies.

Montay College - Chicago, Illinois

Obtained Associates in Liberal Arts.

Skills

Windows 10

Outlook

Word

Excel

PowerPoint

Access

Pro-Law

Oasis

Collection Master

SalesForce

LeasePlus

Internet

Bilingual - Spanish

References Available Upon Request

Contact this candidate