Customer Service Account Executive

Jai Bea El

c/o P.O. Box ****

Chicago Illinois **680-7316

email: ****@***.***

voice: 312-***-****

Try 1st Mortgage LLC

*** ****** *

Tatum New Mexico 88267

Account Executive - Manager

**** -

Summary

Result-oriented effective at developing, coordinating and leading sales activities. Decisive, proficient in time management, initiate contact to create tailor- fit proposals that would meet existing and potential customer needs. Assertive, goal driven with a massive desire for long term growth organizational and personal. Drive to qualify prospects and build consistent pipeline, quickly move prospects through sales process (proposals) with delivering consultative, sales, and customer experience, update sales and client databases with current information, negotiating with potential and existing customers to close sales. Customer service number one priority.

Twenty plus years loan operations/loan processing. Experience in a banking, mortgage banking and financial services industry, experience reading, interpreting, and/or preparing real estate legal loan documents, performing quality review of legal loan documents, understanding of real estate loan documentation, especially as it pertains to chain of title. Detail oriented understands the importance of details and seeks to understand their impacts; takes methodical approach to tasks, works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals, customer service oriented comfortable communicating with internal/external clients on the phone and via email; possess a desire to own and resolve issues, team oriented readily shares information with peers and can teach others; willing to assist wherever needed: works toward team success and goals. Technologically Adept in use of all MS Office programs. Core Responsibilities: research and obtain outstanding recorded loan documents via phone/email contact with third parties, quality review of recorded loan documents to ensure accuracy and lien position, obtained outstanding title policies from title companies and review for accuracy and lien position, conducted collateral file reviews. Researched:

Assignments/Allonges.

Lost Document Affidavits.

Loan/Note Sale Documentation.

Property Tax Liens.

IRS Notice of Federal Tax Lien.

Mortgage Liens.

Foreclosure / Lis Pendens.

Subrogation In Mortgages.

Home Equity Loans.

Tax Credits.

Education and Training

Carbondale Community H.S.

Carbondale, Illinois

High School Diploma

06/1974

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