Business Analyst Support

Certified Business Analyst Sadhana Srivastava

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SADHANA SRIVASTAVA

Business Analyst

+1-713-***-****/ ************@*****.***

PROFESSIONAL SUMMARY

• Over 5 years of experience in Information Technology as a Business Analyst.

• Excellent knowledge of Software Development Life Cycle (SDLC).

• Comfortable in working with Waterfall and Agile (Scrum) methodologies.

• Excellent knowledge of Enterprise Systems to define Project Scope and System Requirements.

• Expertise in writing Epic, Feature User Stories, Use Case or Acceptance Criteria, BUG

• Strong problem-solving capabilities, analysis, and resolution abilities.

• Attention to detail and strong organization skills.

• Consulting experience with track record of Client Facing engagement.

• Comfortable with any type of fast paced working environment and management culture.

• Strong Analytical skills and understanding of customer business needs and conversion into requirements. Ability to work efficiently in both independent and teamwork environments.

• Expertise in writing effective client documentation including Functional specification process, Process Flow Maps and Use Case.

• Skilled in creation and maintenance of business documentation: Business Requirement Document (BRD), Functional Requirement Document (FRD) and Non-Functional Requirement Document (NFRD).

• Ability to work on projects with a professional attitude and exceptional organizational skills under pressure. Ability to communicate effectively at all levels of organization.

• Excellent communication and interpersonal skills to coordinate with onsite & offshore teams.

• End to end UAT Testing

SKILLS

• Jira, Confluence, Azure devops, SharePoint,

• MS office (Excel, PowerPoint, Project, Word, Outlook, Snag it)

• Basic knowledge of SQL & Tableau.

ACADEMIC QUALIFICATION

Certified Business Analyst March 2022

Northeastern Illinois University Chicago IL

ITIL Foundation, AXELOS in Progress

Master of Arts June 2006

Deen Dayal Upadhyay Gorakhpur University, India Specialization: Geography Bachelor of Arts June 2004

Certified Business Analyst Sadhana Srivastava

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Deen Dayal Upadhyay Gorakhpur University, India

WORK EXPERIENCE

Northern Trust – Chicago IL Sep 2022 to present.

Description – worked on Enhancement of Wealth management website form and Power apps and some new project where we implemented all over new websites, supported end to end migration. Solved multiple business partners problems.

Role: Business Analyst

Responsibilities:

• Creating Epic, Feature, user stories, bug.

• Backlog grooming, Refinement, updating backlog working on Azure Devops

• Working with development team

• End to end UAT Testing

• Gathering requirement from business

• As is analysis, to be analysis, workflow chart.

• Work as support analyst after deployment

• Manage own project day to day basis and collaborate with team members with assigned tasks.

• Worked with individuals and teams across platform and application.

• Performed incidental duties while assigned. Participated in UAT and writing test plans.

• Attended meeting with QA to discuss the defects.

• Performed other responsibilities and duties as assigned throughout the project.

• Worked extensively on MS office for documentation purposes.

• Supported Business partners if they need any help. NorthShore Skokie Hospital - Evanston, IL Jan 2020 to June 2022 Description – Got chance to work on EMR (Electronic medical record) where we added multiple forms on their Epic system.

Role: Business Analyst

Responsibilities:

• Set appropriate acceptance criteria to meet business requirements for minimum viable product.

• Simplifying User Stories while working with client and stakeholders. Gather business requirements, elicit, and translate.

• Deliver high quality product on time to market, in alignment with strategic goals while meeting the client needs.

• Monitor, analyze and plan the requirements throughout the roadmap and release planning ensuring development team is frequently fed with inputs.

• Work with product management team when needed to build business case.

• Communicate with various stakeholders for building and maintaining story boards.

• Used Jira for writing Epic, User stories with Acceptance criteria or user stories with use case,

• Used Confluence for uploading the documents.

• Created use cases using Visio and Training manual. Certified Business Analyst Sadhana Srivastava

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• Understanding the troubleshooting from user perspective.

• Manage own project day to day basis and collaborate with team members with assigned tasks.

• Worked with individuals and teams across platform and application.

• Performed incidental duties while assigned. Participated in UAT and writing test plans.

• Attended meeting with QA to discuss the defects.

• Analyze test result and gave timely suggestion.

Fifth Third Bank – Cincinnati, OH Feb 2018 to Dec 2019 Description – Teller application Enhancement, banking form for customer when they want to withdraw the money from bank

.

Role: Business Analyst

Responsibilities:

• Responsible for gathering business and user requirements via discussions and prototyping with help of business users, stakeholders, and subject matter experts.

• Responsible for validating requirements by performing gap analysis of As-Is and To- Be.

• Created high level BRD (Business Requirements Document) to document the business need and create estimates for each requirement. Created User Stories & Acceptance criteria.

• Prioritize outstanding defects and system problems, ensuring accuracy and deadlines are met.

• Perform analysis of business rules, business and system process flows, user administration,

• and requirements.

• Conducted weekly meetings with both development and client, finalizing the conflicting design with business team.

• Created detailed business requirements for functional and non-functionals.

• Documented business requirements and validated with details to enable sign-off.

• Works with user experience and visualize requirements into prototype.

• Created functional requirement document (FRD) with mockup and wire frames.

• Facilitated UAT sessions for business.

• Performed other responsibilities and duty as assigned throughout the project.

• Worked extensively on MS office for documentation purpose.

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