Office Assistant Customer Service
Resume:
Joyce Spamer
Spencerport, NY 14559
*********@***.***
Objective
To obtain a responsible growth position in an organization that would utilize my Medical Office Assistant education and experience in all phases of Management, Accounting, Administration and Customer Service.
Education
BOCES 2 3545 Buffalo Road Rochester, New York 14624
Certificate: Professional Office Careers, Medical Assisting (450 hours)
Medical Terminology
Law and Ethics in Health Care
HIPAA Familiarity
Basic Vital Signs
ICD-9 and CPT Insurance Codes
Medical Office Communications
Introduction to Coding and Billing
Health Insurance Claim Forms
Medical Office Communications
Business Skills
Office Skills:
Office Management
Records
Time Management
Database Administration
Business Accounting
Spreadsheets/Reports
Event Management
Payroll
Contracts
Sales Manager
Customer Service
Front-Desk Reception
Executive Support
Travel Coordination
Business Accounting
Staff Training/Reviews
Collections
Computer Skills:
MS Word
MS Excel
MS PowerPoint
MS Outlook, Email/Scheduling Internet Research Skills
MS Access
Personal Qualities
Professional and outgoing personality, Enthusiastic, Attention to Detail, Versatile, Creative
Individual with the ability to multi task/prioritize, excellent oral/written communication
Experience
Office Manager P/T Job Share
Phoenix Equipment Rochester, NY
Medical Office (Front Desk)
Churchville Chili Family Medicine
Office Administrator (Part Time)
585Wedding Ridge Rd West Rochester, NY
Catering Director
Parkhurst Dining@Nazareth Rochester, NY
Director of Sales
Quality Inn Chili Avenue, Rochester, NY
2020 - 2021
2016 - 2019
2012 - 2020
2007 - 2009
2004 - 2007
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