JIM MIKULA
Tulsa, OK 74145 ********@*****.***
SALES MANAGER/TRAINER
Innovative professional with 25+ years progressive sales experience and the skills to drive business growth, and manage all aspects of daily business operations. Results-oriented sales professional with a solid understanding of a diverse range of business management applications including sales, marketing, business operations, team-building, client relations, employee training and quality assurance and logistics. Demonstrated ability to train and retain self-motivated, customer oriented employees. Possess high caliber presentation, negotiation and closing skills with high ethical standards. EMPLOYMENT OVERVIEW
Independent Sales Trainer/Recruiter/Contractor 2011 - 2016 Train and retain self-motivated, customer-oriented employees. Possess high caliber presentation, negotiation and closing skills with high ethical standards.Hired by various organizations from across the country for managing, recruiting and training staff. GEO Holiday Resorts 2005 - 2010
Lead Sales Manager - Largest vacation ownership company in North America. Provide leadership and coaching for regional sales crew of 12 including recruiting, hiring and training. Currently hold highest efficiency rating (guests to revenue) in the company. Successfully implemented a lead/owner referral program within 6 weeks on the job increasing sales by 23% over previous year. Worked with marketing/premium vendors Sunterra Resorts - Concurrent 2002 - 2005
Consulting Project Director - Senior management leadership position responsible for 15 person sales crew, 3 managers and administrative staff. Increased closing percentage, at site level, from 4% to over 12% during tenure. Established and built solid partnerships with various marketing/lead generation companies. Managed facilities, supplies and logistics. Wyndham Worldwide 1999 – 2005
Project Director/Sales Manager – Fortune 500 company. Promoted to sales manager within six months of hire. Promoted to Project Director after 18 months. Closed 19% net fresh business. Responsible for developing and implementing sales training courses at site level which led to faster start up time for new sales staff, greater retention of new reps and improved customer satisfaction.
Travel Agents International 1995 –1999
Sales Manager – Responsible for opening and oversight of new locations in Washington, Oregon, Canada, Illinois, Arizona and Hawaii. Expanded sales team from 5 consultants to over 45 through recruitment and training. Implemented new structure which led to increased retention of sales staff. Awarded sales person of the year 1996. Leisure Time/Naco-Thousand Trails Resorts 1990 – 1995 Assistant Sales Manager – Developed referral program for WA locations. Awarded top sales person first three years in southern California. Promoted to sales manager in Washington State. Developed owner referral program on-site and implemented at other locations.
Education and Training
Washington State University – Pullman, WA - B.A., Business Administration Excellent computing skills; Word, Excel, Outlook and Powerpoint. Military
U.S. Army – Logistics Specialist