Relations Specialist Account Manager
Resume:
Sudi Kharazmi
Winter Park, FL *****
********@*****.***
LinkedIn: https://www.linkedin.com/in/sudi-kharazmi-5b912a19/
Overview:
Highly self-motivated and results-driven client manager, marketing / referral relations specialist with over 20 years of experience developing and implementing successful client satisfaction and marketing strategies that have significantly increased revenue while maintaining & expanding all existing relationships. Skilled in creating and executing marketing campaigns, design marketing materials, conducting market research and managing cross-functional teams. Proven ability to build strong relationships with key stakeholders, clients, and vendors.
Very creative to build and bridge the gap between you and your clients.
Professional Experience:
Advanced Endodontics (5 locations) in Central Florida June 2020 to present
Referral Relations Specialist / Marketing
•Develop and implement strategic marketing plans to increase strong brand awareness campaign such as creating “meet our doctors” campaign, plan and arrange a photo and video shoot with a well-known local TV station with potential minimum household reach of 1.5 million homes to showcase our doctors, plan multi company’s yearly events, plan and arrange multi company’s Holiday contest for referring offices.
•Arranged, organized, and participate in multi-community involvements (US Hunger, Baby DJ Holiday toy collection, AE Holiday bike collection).
•Identify and pursue new business opportunities, including partnerships and collaborations.
•Built long-term business partnerships with over 300 general dentists and their staff by discovering and listening to their feedback and their patients’ comments, improved our approach accordingly which resulted in an incremental increase in trust and revenue.
•Track and analyze marketing approach and metrics to assess the effectiveness of relationship building, campaigns and adjust strategies accordingly to achieve successful results.
•Ongoing Design and creating new marketing materials for when visiting offices and to increase our social media viewing and followers.
•Work closely with entire marketing team and all vendors.
•Travel to all 5 AE locations throughout Central Florida.
Americas Recruiting Inc. Delray Beach, FL 2016 to 2020
Marketing / Business recruiter
•Americas Recruiting is a 30-year-old firm placing technical/ management talent.
•Discover and build relationships by creating recruiting partnerships, increasing sales potential by 60%
•Met and succeed the yearly goal of placing candidates, relationship building with all parties as well as growth and maintaining of all existing partnership with every client.
•New accounts development, focused, creative, and self-driven, works remotely, without supervision.
•60% field and 40% in office.
Windstream Communications, Orlando, FL 2003 –2016
(Previously known as NuVox Communications)
•Sr. Account Manager
•Worked closely with sales team, project managers and install team to ensure 100% client satisfaction.
•Awarded several merit rewards and promotions during my tenure.
•Successfully managed a base of accounts that exceeded in annual revenue.
•Proactive, effective client needs assessment professional.
•C- level presentations.
ITC Deltacom, Orlando, Florida 2001 - 2003
Sr. Account manager
Managed over 375 of Central Florida’s client base with a 99.98% retention rate.
Managing and upgrading accounts 120% above quota.
Skilled in management, retention, and satisfaction from all my clients.
BTI Telecommunications, Ft. Lauderdale /Orlando, Florida 1999 - 2001
Senior Communications Sales Partner.
Skills:
Microsoft Excel, Words, PowerPoint and TDO (The Digital Office/endo practice management software)
Education:
Florida International University, Miami, FL Bachelor of Science/ Interior Design
Willing to travel up to 50% • US Citizen
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