Sales Associate, Sales Executive, Account Manager

MARK HEPBURN

**** ** **** **. **** Coral Fl. ****0

Cell # 609-***-****

EMAIL: *********@*****.*** · LinkedIn: https://www.linkedin.com/in/mark-hepburn-0281842b/

Experienced Senior Account Manager, Branch Manager and Director of Sales with over 40 years of progressive expertise in the Office Automation Industry. A Committed, Self-disciplined, loyal multi-tasker able to take on challenges. A strong results driven individual with the ability to manage, mentor and train individuals and teams to exceed goals

EXPERIENCE

August 2022 – February 2023 Limitless Technology Lake Mary, FL

Director of Business Development

Territory sales management for the entire country

Responsible for existing accounts, acquiring net new business, expanding the business

Responsible for managing and penetrating Enterprise Accounts, Public Sector, Federal, State and Local Government as well as Hospitality & Food Service, Retail, Non-Profit, K-12 and Major Accounts

Responsible for monthly and quarterly forecasting in Salesforce

Responsible for daily prospecting, calls, tasks, appointment setting, all activities entered in Salesforce

Responsible to selling all Technology offerings including: All Cost Reduction Services, Auditing, Billing Optimization, Vendor Management and VMS Document Management SaaS

Responsible for NDA’s and signing new Agents

Responsible for attending Trade shows, Conventions and Networking Events

November 2021 – May 2022 Xerox Mount Laurel, NJ

Senior Account Manager (Bucks County Pennsylvania Territory)

Territory management and Sales for Bucks County Pennsylvania

Responsible for existing accounts and acquiring net new business and expanding the territory

Responsible for managing and penetrating Public Sector, Federal, State and Local Government as well as Commercial, Retail, Non-Profit, K-12 and Major Accounts.

ERP and CRM Software Support of Salesforce, Sherpa, SalesChain, Soaring and PREO

Responsible for monthly forecasting in Salesforce

Responsible for daily prospecting activities

Responsible to selling all Xerox expanded Technology offerings including: Managed IT, Software portfolio, Robotic Process Automation, SaaS

September 2020 – November 2021 Xerox Mount Laurel, NJ

Branch Sales Manager (South Jersey Branch)

Manage a team of 6 -8 account managers

Responsibilities include: team building, recruiting, interviewing, hiring and training Account Managers and implementing territory management, prospecting goals and strategies.

Turn the South Jersey Office around and increase Branch Sales

Hold structured weekly sales meetings, coaching sessions and 1 on 1’s.

Accompanying Account Managers on large opportunity appointments

ERP and CRM Software Support of Salesforce, Sherpa, SalesChain, Soaring and PREO

Salesforce Forecasting Management

Reviewing and processing order paperwork

Submitting detailed reports on Branch activities

Selling Manager: Handling current accounts and responsible for acquiring new business

Responsible for managing and penetrating Public Sector, Federal, State and Local Government as well as Commercial, Retail, Non-Profit, K-12 and Major Accounts

Responsible for expanded knowledge of Xerox Expanded Offerings when Sales Support Overlays are not available to Account Manager Appointments

All other Branch activities

May 2019 – September 2020 Xerox Mount Laurel, NJ

Branch Sales Manager (Central Jersey Branch)

Manage a team of 5 - 7 account managers

Responsibilities include: team building, recruiting, interviewing, hiring and training Account Managers and implementing territory management, prospecting goals and strategies

Hold structured weekly sales meetings and coaching sessions

Accompanying Account Managers on large opportunity appointments

ERP and CRM Software Support of Salesforce, Sherpa, SalesChain, Soaring and PREO

Salesforce Forecasting Management

Reviewing and processing order paperwork

Submitting detailed reports on Branch activities

Selling Manager: Handling current accounts and responsible for acquiring new business

Responsible for managing and penetrating Public Sector, Federal, State and Local Government as well as Commercial, Retail, Non-Profit, K-12 and Major Accounts

All other Branch activities

August 2016 – May 2019 Heritage Business Systems, Inc. Moorestown, NJ

Branch Sales Manager (Central Jersey Branch)

Manage a team of 6-8 account managers

Responsibilities include: team building, recruiting, interviewing, hiring and training Account Managers and implementing territory management, prospecting goals and strategies

Hold structured weekly sales meetings and coaching sessions

Accompanying Account Managers on large opportunity appointments

Solutions and Software appointment support

Providing bid support, pricing and strategy

Reviewing and processing order paperwork

Submitting detailed reports on Branch activities

Major Account and State Contract support

Selling Manager: Handling current accounts and responsible for acquiring new business

Responsible for managing and penetrating Public Sector, Federal, State and Local Government as well as Commercial, Retail, Non-Profit, K-12 and Major Accounts

All other Branch activities

February 2009 – August 2016 Heritage Business Systems, Inc. Moorestown, NJ

Senior Account Manager

In 2009 I Sold Best Copy Products, Inc. to Heritage Business Systems, Inc.

Territory management and Sales for Mercer and Hunterdon Counties

Responsible for existing accounts and acquiring new business

Responsible for managing and penetrating Public Sector, Federal, State and Local Government as well as Commercial, Retail, Non-Profit, K-12 and Major Accounts

Mentoring newer Account Managers in the Branch

Presidents club 2010, 2013, 2016 (not eligible as a Manager)

Secured one of the Companies largest accounts

January 1989 – February 2009 Best Copy Products, Inc. Ewing, NJ

President

In 1989 Bought and incorporated Best Copy Products with two partners

Grew to a Managed staff of 16-18 people

Develop relationships with several major Manufacturers

Oversee all daily operations

Primary salesperson responsible for existing accounts and acquiring new business

Grew the business from $500,000 to $1.4 million

May 1985 - January 1989 Best Copy Products Pennington, NJ

Primary Salesperson

Responsible for existing accounts and acquiring new business

Responsible for expanding business into four additional Counties.

July 1979 – May 1985 Best Copy Products Pennington, NJ

Field Service Technician

Responsible for equipment field service repair

Responsible for ordering and maintaining parts inventory

Attend many Manufacturers equipment service training classes

SKILLS, ACCOMPLISHMENTS AND SALES METHODOLOGIES

Sales Methodologies: The Challenger Sale, Solution Selling, SPIN Selling and Consultative Selling

Production Print Sales & Marketing Training

Large Format Sales & Marketing Training

Have knowledge and experience with

many Software Solutions

Have attended numerous Sales Training and Management classes and seminars

Presidents Club 2010, 2013, 2016 (from 2009-2016)

Have a very good knowledge of Computers, Networking and several different Sales CRM’s (Including Salesforce)

Pardot, LinkedIn Sales Navigator and D & B

Contact this candidate