Service Representative Warehouse Associate

Brianna

PROFILE

Detail-oriented, improving customer experience, positive attitude, high patience level, positive problem solving strategies.

EXPERIENCE

CASHIER, INGLES MARKET, EASLEY, SC — 2015-2018

• Helped customers with any questions or finding items that were needed

• Counted money drawers at the end of the shift

• Light janitorial work

• Helped customers with checking out

• Replaced returns back to the appropriate spot

CUSTOMER SERVICE REPRESENTATIVE/ SHIPPING AND RECEIVING CLERK,CIRCUIT BOARD MEDICS, GREENVILLE, SC — 2018-2020

Shipping/ receiving

• Receiving packages from Fedex drop off

• Open all packages that were received into the facility

• Checked items into the system that was received

• Write/print shipping labels

• Pack items up and prepare them for shipping

• Clean out the cardboard baler

Customer service representative

• Consistently met or exceeded monthly performance metrics, including call quality, attendance, and punctuality, resulting in multiple recognitions for outstanding performance.

• Achieved a customer satisfaction rating of 89% through effective communication and issue resolution

• Light janitorial work ( take out desk trash can)

• Would go through troubleshooting steps with customer depending on issues described via phone and email.

WAREHOUSE ASSOCIATE, CANON, GREENVILLE, SC — 2020-2023

• Sap

• Cycle counting

• Entertaining number of parts into data system

123 SMITH DR PELZER, SC 29669 864-***-**** ******************@*****.***

• Create inventory labels

EDUCATION

Wren high school, Piedmont sc — high school diploma, 2018 SKILLS

• Oral communication

• Good team player

• Sap knowledge

• Good listening

• Time management

• Fast learner

• Goal oriented

• Hard working

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