Data Entry Relations Specialist

Lauren Hudson

E-mail: **********@*****.*** 845-***-****

Professional Experience

The Valley Hospital

Business Associate-Emergency Room Management 10/2022 - Present

● Onboarded patients, collected co payments, verified insurance, admissions, registrations, demographics & data entry

● Handled high volume call in communications & ambulance bay received patients in triage and ambulance bay Healthy Teeth for Life 10/2021 -5/2022

Office Manager & Dental Assist

● Interact with diverse low-income mainly orthodox & hasidic populations

● Assist on root canals, caps, cavities, proficient on rayscan and tigerview x-ray systems

● Proficient in a high pace/volume call intake environment. Scheduler for three doctors, perform filing tasks and referrals Advanced Surgery Center 05/2021 - 11/2021

Medical Assistant & Administrative Assistant

● Interacted with high-end elite clientele customizing medical sales treatment packages catered to their needs

● Assisted on post-op and follow up appointments, injectable procedures, minor surgical procedures and laser treatments

● Bolstered social medial reviews, worked with outside sales representatives, took inventory and liaised with the surgical center

● Scheduled appointments for two doctors and three estheticians. Proficient on Scheduler and multi system interfaces. The Salvation Army Eastern Territorial Headquarters, West Nyack, NY 12/2003 - 10/2010 Executive Legal Assistant & Booth Maternity Home Client Relations Specialist

● Preparing forms for revision or notarization, managed paper and electronic filing systems. Promoted to Legal Assistant 5/2004 revisions of annuities and endowments, travel arrangements, scheduling for C level and high executives

● Lateral promotion to Booth Maternity Home Client Relations Specialist 08/2005. Responsible for the entire Eastern Territorial database of clients. Managed each client’s case open to close, provided medical records for their stay, as well as counseling and emotional support and at times reunited birth mothers and their children.

● Created historical pamphlets on each home in the Eastern Territory. Clarkstown Pediatrics, Nanuet, NY 01/2001 - 12/2003 Executive Assistant/Schedule Developer

● Liaison between patients and doctors both in-person and when answering four high volume phone lines.

● Responsible for opening/closing the office daily and preparing the office for the upcoming patient load

● Managed very a active front desk for up to twelve physicians, appointment making patient data entry - insurance information, referrals, medical history, chart filing. Administered new employee training protocols Work Experience

Army Spouse/Caregiver 04/2011 - Present

● Financial, educational and household management. VA Caregiver for OIF Veteran and three minor children.Trained in trauma management, and mental health awareness. PTA member K-6th grade. FRG Leader Private Home Health Aide Bayside, NY 10/2011 - 01/2022

● Caregiver to an elderly patient with advanced Alzheimer’s, basic care and medication management. Tennis and Golf Adventures, Sloatsburg, NY 09/2011 - 06/2014

● Pilot Coach. Implemented TGA program into eight Rockland County elementary schools, 3-22 children per class

● Created an eight week tennis curriculum with the Head Coach. Recruited and trained additional staff Education

Dominican College Business Program: Business Management Degree 2015 Rockland Community College: A.S Liberal Arts and Early Childhood Education 2008 Suny Purchase Psychology Major 2009 - 2010

Volunteer Work

Simpson Memorial Church 01/2003 - 10/2006

● Lead Teacher for Pioneer Clubs, Nursery worker and Sunday School teacher. Vacation Bible School teacher

● Implemented first 20/30’s small group with two other couples, membership grew to thirty persons Walnut Hill Church - Celebrate Recovery Leader 04/19 - Present

● Assist with the greeting and cultivating of weekly meetings, travel, scheduling, conferences

● Attend monthly planning and training meetings

● Support co-leaders, take an active role in the program to better facilitate through experience guidance for newcomers and lead them to appropriate resources and care.

Skills and Abilities

● Extremely personable with patients; amiable demeanor. Can learn new skills quickly and efficiently

● Bi-lingual proficiency in Spanish

Contact this candidate