Patricia Coleman
Upper Marlboro, MD *****
*************@*****.***
Highly skilled and efficient administrative assistant with a dynamic medical billing and coding education, seeking to continue healthcare career through opportunities with an industry-leading organization.
* Proficiencies: MS Excel; MS Word; pacs system; Typing Speed: 40 WPM
* Skills: Written and verbal communication (letters, emails, presentations, face-to-face communications); Team player;
Critical thinking skills; Willing to learn new things; Dependable
* Honors/Awards: Honor Roll Second Quarter 2019- DeVry Honor Roll Academy. Genesis Larkin and Chase.
(Gospel choir Director)
Work Experience
Administrative Assistant
Hematology and Oncology Office - Greenbelt, MD
April 2021 to Present
Schedule patient verify insurance take co pays fax medical records or send medical records out take co pays answer phones check patients out make sure information is correct in system Schedule radiology procedures,
Schedule blood transfusion
Schedule bone marrow biopsy
Check Patients in. Scan bills and reports in the EMR. Pull reports from EMR. Check patient in verify insurance
Answer incoming and take messages
Scan in supper bills
Go in lab corp or Quest pull labs download to patient charts Go into epics and CRA pull radiology reports download to patient charts Go into e-fax download patient information to the chart Go into solution reach received message and knowledge there text Call patient confirm all appointments for next day Sort out all mail
Delivery radiology films to the hospital
Administrative Assistant/Secretary
Genesis Larkin and Chase - Bowie, MD
February 2015 to January 2019
* Greet Resident Family and Customers when they come in
* Answer all incoming calls
* Order supplies when needed
* Fill papers
* Accounts payable
* Make sure area is neat and clean also safe
Administrative Assistant/Secretary
Community Radiology - Greenbelt, MD
May 2014 to February 2015
* Greet patients
* Schedule patients for radiology procedures
* Answer all incoming calls
* Verify all insurance and update all accounts
* Collect all co-pays from patients when they come in and write receipt
* Check patients in
* Make sure my area is neat and clean and safe
Dr. Craig Person
Plastic Surgery - Greenbelt, MD
October 2010 to January 2014
Administrative Assistant/Secretary
* Managed daily office operations and maintenance of equipment
* Update medical records
* Perform regular telephone contact with providers and discuss status of re billing and reimbursement process to ensure account resolution
* Prepared folders and maintain records for newly admitted patients
* Provide efficient customer service to patients and clients
* Update patients account and information on a daily basis.
* Managed incoming and outgoing calls
* Verify insurance
* Order supplies as needed
* Make sure area is clean and neat also safe for the patients Doctors Hospital - Lanham, MD
April 2003 to July 2010
Radiology Front Desk Reception
* Greet patients or Family members
* Schedule radiology procedures
* Answer all incoming calls and direct all call to the right departments
* Verify insurances
* Transport patient to radiology procedures
* Schedule surgeries
* Make X-rays from pacs system
* Make copies of reports and send them to Doctor or give patients their reports
* Make sure the area is clean and safe
Communication operator
Doctors Hospital - Lanham, MD
June 2003 to April 2004
* Greet patients
* Monitor all alarms and code blue announcement over the loudspeaker
* Answer all incoming calls for the doctors and type and send them there message before and after hour
* Announce the closing of the hospital at the end of the day Education
Associate of Science in Medical Billing and Coding in medical DeVry University
2019
Skills
• Electronic Health Records (EHR)
• Payment Posting
• Scheduling
• HIPAA
• Insurance Verification
• Insurance Claim Processing
• EOBs
• Co-Payments
• Deductibles
• Manage Care (HMO, PPO, and POS)
• Government Payers
• Third Party Payers
• Worker's Compensation
• Medical Billing
• Medical Coding
• ICD-9/ICD-10
• HCPCS
• CPT
• Medical Terminology
• Medicare, Medicaid and Tricare
• CMS 1500
• CMS 1450 (UB-04)
• Fee Schedules
• Receptionist
• Microsoft Excel
• Customer Service
• MS Office
• Cash Handling
• Medical receptionist
• Computer literacy
• Medical scheduling
• Computer skills