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Customer Service General Manager

Location:
Jamaica, NY
Salary:
$25 hourly
Posted:
March 29, 2023

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Resume:

Ruksana Karim

Hollis, Jamaica, NY *****

Permanent Resident in USA

WORK EXPERIENCE

1. Position: Assistant general manager, Checkers (Hillside Avenue, Jamaica, NY) May 2022 to present.

• Maintain food safety and quality control according to grade A.

• Inventory.

• Customer service and guest satisfaction.

• Running shift and monitoring crew positions.

2. Position: Assistant general manager, Burger King Corp. (Jamaica avenue, NY) June 2021 to May 2022.

• Inspection

• Recruitment of crew members

• Maintain food safety and quality control according to grade A.

• Inventory and weekly schedule.

• Customer service and guest satisfaction.

• Running shift and monitoring crew positions.

• Placing orders.

3. Position: Assistant Professor, Department of Music, Jagannath University, Dhaka, Bangladesh. September 2020 to January 2021.

4. Position: Lecturer, Department of Music, Jagannath University, Dhaka, Bangladesh. July 2017 to September 2020.

5. Position: Assistant house tutor, Bangladesh-Kuwait maitree hall, Dhaka, Bangladesh. February 2014 to December 2014.

CERTIFICATE

Food Protection Certificate, ID: 21-05915CL Date issued: July 2021 New York Department of Health and Mental Hygiene.

EDUCATION

M.Phil. (Music)

Department of Music, University of Dhaka, Bangladesh. Passed in 2022. Master of Arts (Music)

Department of Music, University of Dhaka, Bangladesh. Passed in 2013. Bachelor of Arts (Music)

Department of Music, University of Dhaka, Bangladesh. Passed in 2012. OTHER

Computer skills: Microsoft Office (Word, Excel, PowerPoint); Google Docs Language skills: English, Bengali, Hindi, Urdu.



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