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Service Representative Customer

Location:
Atlanta, GA
Posted:
March 29, 2023

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Resume:

Carmichelle M. Clark

Established marketing and sales specialist with 30 years' experience looking to bring my track record of success to your company.

Ellenwood, GA 30294

********************@*****.***

678-***-****

A growth-oriented and highly talented marketing and sales professional with a strong background in management, and successful instruction and training experience in leading team members, product promotion and marketing. From the boardroom to the classroom. 30+ years experience in sales, marketing and education as well as exceptional communication and leadership skills. Work Experience

VP Sales & Marketing

Kalabo Media Group - Ellenwood, GA

February 2002 to Present

• Managing all aspects of company sales and marketing campaigns involving technical consulting, b2b sales, SEO and web marketing.

Outbound Sales Territory manager

FLEETCOR Technologies - Atlanta, GA

March 2013 to November 2022

• Conducted B2B telephone sales.

• Exceeded monthly sales goals by over 10%.

• Demonstrated exceptional consultative selling skills throughout the sales cycle, from initial rapport, to needs assessment, to solution delivery. Also provided support to customers addressing any issue or need

• Awarded Presidents Club 4 times

• High Octane award winner 10 times

• Most improved representative for the entire company in 2014

• All Around Performance Award for outstanding performance Marketing Instructor and Intervention Coordinator

Atlanta Public Schools - Atlanta, GA

June 2001 to May 2010

• Marketing Instructor and counselor for at risk and special needs students.

• Provided instruction and support to students to develop a strong knowledge of the way businesses operate and how to apply the base principles of marketing.

• Successfully placed students in career related jobs with local businesses.

• Counseled at risk students on the vocational pathway and monitored academic/behavioral progress. Made referrals to outside agencies as needed.

• Wrote grants and received grants to fund special projects, while also procuring partners to assist with funding

Sales / Marketing Supervisor

MCI WorldCom - Atlanta, GA

March 1994 to November 2001

• Utilized communication skills to build rapport, establish and fill telecommunication needs of diverse prospects through strategic consultation and product recommendations.

• Led a team of 12 inside sales associates. Coached and developed representatives in acquisition of bundled communication services, exceeding company objectives and facilitating sales training for new campaigns.

• 8x Club MCI Award Winner

• 6X Spotlight Award Winner

• 2X Circle of Excellence Award winner

Education

BS and partial Masters in Marketing and Sales

Florida A&M University - Tallahassee, FL

August 1984 to April 1989

Skills

• Email marketing

• Digital marketing

• Marketing automation

• Google Analytics

• B2B sales

• CRM software

• PPC Campaign Management

• Outbound sales

• Social media management

• Salesforce

• SEO

• Analytics

Certifications and Licenses

Georgia State Certified Educator

June 2001 to May 2010

National Honor Society

July 1985 to Present

The National Honor Society (NHS) is a nationwide organization for high school students in the United States and outlying territories, which consists of many chapters in high schools. Selection is based on four criteria: scholarship (academic achievement), leadership, service, and character.



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