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Appointment Setter Eligibility Worker

Location:
Hampton, VA
Posted:
March 29, 2023

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Resume:

Linda Hill

adv711@r.postjobfree.com

757-***-****

Hampton, VA 23661

Officially Retired effective 7/31/2018

Employment History

Appointment Setter (Office and Administrative Support)

First Look Home Inspection

147 Wilderness Road

11/2018 - 10/2022

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Use computers for various applications, such as database management. Conduct searches to find needed information, using such sources as the Internet. Create, maintain, and enter information into databases. Schedule and confirm appointments for clients, customers, or supervisors.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, correspondence, or other material. Coordinate conferences, meetings,

collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Prepare and mail checks. Maintain scheduling and event calendars.

Sr Eligibility Worker – Intake - Rehire

Newport News Dept of Human Services

6060 Jefferson Avenue

06/2004 - 07/2018

Conduct face-to-face interviews with customers to determine eligibility for eligibility benefit programs. Use strong interpersonal skills and interviewing techniques to assess the customers’ needs. Make appropriate refers to assist customers. Collect, organize, evaluate, and verify documentation and data.to determine eligibility for eligibility benefit programs. Understand and apply complex federal, state, and local policies. Complete basic mathematical computations using calculator skills. Maintain and update appropriate records and management reports using computer skills and documentation. Schedule activities, establish priorities, and comply with deadlines using effective time management and organizational skills. Participate in appropriate training sessions to enhance job performance. Specialized with Medicaid.

Administrator - Self Employed

Trinity Administrative Services

2150 Hunters Ridge Dr

Lawrenceville, GA

06/2001 - 12/2003

Contracted administration services to multiple churches based on church needs. Planning events, data entry of collections and member information, brochures, and monthly reports.

Claims Adjuster - Rehire

Safeco Insurance

2055 Sugarloaf Pkwy

Duluth, GA

06/1995 - 08/2001

Claim handler in multiple locations within the Northeast region. Provided operational support for a large claim’s regional operation, that handles auto, homeowners, bodily injury and no-fault claims. Held various roles within the claims department from liability no injury claims adjuster to a role with litigation teams. Plan, direct, and manage the claims handling activities for the Property product line within a field claims region to ensure the delivery of a quality claims product.

Eligibility Worker I

Newport News Dept of Human Services

6060 Jefferson Avenue

Newport News, VA

01/1990 – 05/1995

Conduct face-to-face interviews with customers to determine eligibility for eligibility benefit programs. Use strong people skills and interviewing techniques to assess the customers’ needs. Make appropriate refers to assist customers. Collect, organize, evaluate, and verify documentation and data.to determine eligibility for eligibility benefit programs. Understand and apply complex federal, state, and local policies. Complete basic mathematical computations using calculator skills. Maintain and update appropriate records and management reports using computer skills and documentation. Schedule activities, establish priorities, and comply with deadlines using effective time management and organizational skills. Participate in appropriate training sessions to enhance job performance.



Contact this candidate