Appointment Setter Eligibility Worker
Resume:
Linda Hill
*******@*****.***
Hampton, VA 23661
Officially Retired effective 7/31/2018
Employment History
Appointment Setter (Office and Administrative Support)
First Look Home Inspection
147 Wilderness Road
11/2018 - 10/2022
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Use computers for various applications, such as database management. Conduct searches to find needed information, using such sources as the Internet. Create, maintain, and enter information into databases. Schedule and confirm appointments for clients, customers, or supervisors.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, correspondence, or other material. Coordinate conferences, meetings,
collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Prepare and mail checks. Maintain scheduling and event calendars.
Sr Eligibility Worker – Intake - Rehire
Newport News Dept of Human Services
6060 Jefferson Avenue
06/2004 - 07/2018
Conduct face-to-face interviews with customers to determine eligibility for eligibility benefit programs. Use strong interpersonal skills and interviewing techniques to assess the customers’ needs. Make appropriate refers to assist customers. Collect, organize, evaluate, and verify documentation and data.to determine eligibility for eligibility benefit programs. Understand and apply complex federal, state, and local policies. Complete basic mathematical computations using calculator skills. Maintain and update appropriate records and management reports using computer skills and documentation. Schedule activities, establish priorities, and comply with deadlines using effective time management and organizational skills. Participate in appropriate training sessions to enhance job performance. Specialized with Medicaid.
Administrator - Self Employed
Trinity Administrative Services
2150 Hunters Ridge Dr
Lawrenceville, GA
06/2001 - 12/2003
Contracted administration services to multiple churches based on church needs. Planning events, data entry of collections and member information, brochures, and monthly reports.
Claims Adjuster - Rehire
Safeco Insurance
2055 Sugarloaf Pkwy
Duluth, GA
06/1995 - 08/2001
Claim handler in multiple locations within the Northeast region. Provided operational support for a large claim’s regional operation, that handles auto, homeowners, bodily injury and no-fault claims. Held various roles within the claims department from liability no injury claims adjuster to a role with litigation teams. Plan, direct, and manage the claims handling activities for the Property product line within a field claims region to ensure the delivery of a quality claims product.
Eligibility Worker I
Newport News Dept of Human Services
6060 Jefferson Avenue
Newport News, VA
01/1990 – 05/1995
Conduct face-to-face interviews with customers to determine eligibility for eligibility benefit programs. Use strong people skills and interviewing techniques to assess the customers’ needs. Make appropriate refers to assist customers. Collect, organize, evaluate, and verify documentation and data.to determine eligibility for eligibility benefit programs. Understand and apply complex federal, state, and local policies. Complete basic mathematical computations using calculator skills. Maintain and update appropriate records and management reports using computer skills and documentation. Schedule activities, establish priorities, and comply with deadlines using effective time management and organizational skills. Participate in appropriate training sessions to enhance job performance.
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