Administrative Assistant Operations Manager
Resume:
Cheryl P. Douglas
******@*********.***
PROFILE SUMMARY
Experienced professional with a successful career in Loan Operations and Banking Deposit Operations Loan Documentation Specialist • Lending Assistant • Loan Operations Specialist • Loan Operations Manager • Banking Operations • Document Preparation • Data Analysis • Customer Service Improved Efficiency • Optimized Operations • Reduced Risk • Developed Relationships Centralized Documentation • Developed Policies • Ensured Compliance • Coordinated Audits BANKING EMPLOYMENT OVERVIEW
Worthington National Bank – Arlington, TX September 23, 2013 to November 4, 2022 Vice President – Loan Operations Manager
Manager of the Loan Operations Department - manage the following functions: Prepare all types of loan documents; Funding of Loan Packages; Input of all types of loans into the banking system; Digital processing of closing documents and editing of all loan packages; process loan payments; Escrow Processing; Insurance and Property Taxes, create and analyze annual Escrow Analysis Statements; Tracking all Exception Items; Collateral and Credit Tracking; Monthly Board Reports and SBA Processing Document Preparation:
RESPA/TRID – prepare early disclosures for 1-4 Family Real Estate loans bank wide using PeirsonPatterson website - PeirsonPatterson Administrator Prepare and utilize all the checklist lists and fee lists when preparing early disclosures Prepares closing packages for TRID loans using PeirsonPatterson Prepare the Closing Disclosure and coordinate closing with the Lending Assistant to obtain the information from the title company
Log all TRID loans on the early disclosure log under the RESPA folder and track from beginning to the end of the loan
Prepare ALL other types of closing packages utilizing Comp One software Prepare renewed loan packages
Prepare modifications for Real Estate Loans
Compliance One – Administrator – Loan Documentation Maintaining/Creating templates
Assist with any questions regarding creation of Loan Docs Maintain Compliance One Policies within the system Create and Maintain all Policies and Procedures within the Department Southwest Securities, FSB – Dallas, TX August 3, 2009—September 23, 2013 AVP/Collateral Operations Manager
Loan Operations – Manage Collateral Department; including approval of all Collateral Releases, Document Control, paid out loans and manage the exception tracking process AVP/Special Assets Administration Manager
Assist all REO Officers; prepare all Board and Department Reports; Secretary to the SA Committee; track and reporting of all expenses; various other reporting Loan Operations/Funder II
Process loan documents; prepare, audit and fund loans for 16 Branch Locations Southwest Bank – Fort Worth, TX April 16, 2007-July 10, 2009 AVP/Deposit Operations Manager
Item Processing Department Manager/Wire Transfer Department Manager ACH Coordinator/Research/GL Balancing Department Manager Research/Implement and oversee the install of all new Technology Customer Service Manager
Manage various other departments including: On Line Banking; Set up and train of all ECorp employees and on-Site Customer Support; NSF/Non Post and Debit Card Processing Prepare Policies and Procedures Bank wide
Citizens National Bank – Fort Worth, TX May 1991-April 13, 2007 Vice President, Branch Manager/Vice President/Cashier and Executive Vice President Administrative Assistant/, Data Processing Manager, IT Manager and Secretary to the Board of Directors Branch Operations Manager of the Mansfield Banking Center Network Administrator, including installation of all Bank Software and Hardware/Data Processing Manager/ACH Administrator and On-Line Banking Administrator Managed various departments including, Deposit Operations, Bookkeeping, Wire Transfer, Proof and Customer Service
Web Site Design, Maintenance and Support
Preparation and transmission of the Call Report
Prepare Policies and Procedures Bank wide
Coordinate all Internal and OCC Bank Audits
Preparation of monthly Board of Directors Report
Asset/Liability Management Reporting
System Operations, including ITI and various Windows Severs Loan Operations Manager/Prepared Loan Docs Commercial; Consumer and SBA New Accounts and Teller Operations
EDUCATION
Tarrant County College—Computer Science and Math
American Institute of Banking – and various Computer and Network courses – Various SWACHA classes and the ACH Boot Camp – ITI Premier – Off-Site and On-Site Training – LaserPro and ARTA Loan Documentation Software
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