HAZEL M. PENETRANTE

Kalye **, Purok *, Travesia Guinobatan, Albay

Mobile: +63-21-485-****

Email: adv6yw@r.postjobfree.com

Skype: ahtasha21

Email: adv6yw@r.postjobfree.com

OBJECTIVE

To be able to work in your company where my education and experience will take full advantage, as well as offer me the opportunity for increasing levels of responsibility and professional growth. PROFILE

• Motivated, personable with College Degree;

• With more than 3 years of experience in a shipping company in UAE

• Accustomed to handling records and reports. Demonstrated very good ability in producing accurate and timely reports in different presentations according to the needs.

• Flexible and versatile, able to maintain work under pressure.

• Poised and competent, with excellent characters to easily transcend cultural differences.

• Thrives in deadline-driven environment.

EMPLOYMENT HISTORY

1. Job Position: ACCOUNTING STAFF (Australian based Client) May 08, 2017 to Present

Onehalf Staffing Solutions

Former Bicol Hair, National Highway,

Bonot, Legazpi City

ACTUAL FUNCTIONS AND RESPONSIBILITIES

• Processes daily banking

• Receives payments made by the client thru EFT

• Allocates the payments made to the correct customer, customer’s state & invoices

• Addresses the issues, disputes and queries of the customers with regards to invoices & payments

• Resolves issues such as chasing overpayment & credits in a timely manner

• Reports the status of the daily banking to the concerned personnel 2 Job Position: MARINE CREWING ADMINISTRATOR

01-June-2014 to 05-November-2015

Gulf Glory Marine Services

Hamriyah Free Zone, Sharjah,

United Arab Emirates ACTUAL FUNCTIONS AND RESPONSIBILITIES

• Screens, shortlists and conducting interview to suitable candidates/ seafarers qualified for the position in accordance with the Charterer’s requirement and vessel’s Flag’s Minimum Safe Manning for various categories

• Verifies the authenticity and validity of the documents by checking and coordinating with different Maritime Administration of different nationalities.

• Maintains database for all crews on board and to ensure that all joining crews have valid and existing Certificate of Competency as per STCW convention for their specific ranks.

• Monitors visa status and coordination with the Agent regarding embarkation/ disembarkation of all crews. Planning future crew changes to avoid overstaying and visa penalties (especially if vessel is under SAUDI ARAMCO charter).

• Updates the Charterer regarding future crew change and submitting their documents in case approval from their end is required.

• Coordinates with the Flag State regarding Flag Endorsement application as required.

• Maintains systematic procedures/ transactions for ISO, DOC, ISM/ ISPS and MLC regular audit.

• Handles complaints and issues on board of each crew member and timely checking the crew performance report.

3. Job Position: Customer Service cum Technical/ Operations Support 12-July-2012 to 31-May-2014

Gulf Glory Marine Services

Hamriyah Free Zone, Sharjah,

United Arab Emirates

ACTUAL FUNCTIONS AND RESPONSIBILITIES

• Answers telephone calls, screens and directs such calls to appropriate personnel. Greets persons entering the company and ensures knowledge of staff movement’s in and out of the organization.

• Deals with enquiries from public and prospective clients pertaining to daily operation of the company.

• Receives and sort mail deliveries. Provides general administrative and clerical support to the top Management.

• Personal Assistant to the Operations Manager and Technical Superintendent

• Coordinates with operations/ technical issues with different fleets/ vessels owned and managed by the company.

• Communicates with Ship’s Captains, Chief Officers, Chief Engineers and other crews and relay important issues to concerned department.

• Maintains and updates shipping management software database and notifying the concerned department regarding surveys, audits and inspections to avoid nonconformity reports from Port State or other concerned Auditor.

• Maintains and keeps records of vessel’s monthly report and checklist. 4. Job Position: Fleet Coordinator

10-December-2009 to 15-February-2010

One Marketting LLC

Buhaira Corniche, Sharjah UAE

ACTUAL FUNCTIONS AND RESPONSIBILITIES

• Answers telephone calls and public inquiries.

• Daily meeting with the company drivers and creates repair orders from the company drivers and/ or the client.

• Determines the scope of the repair or maintenance needed to be done, prioritize the work repair done.

• Communicates work orders and observe workflow on the shop to ensure the work is completed on time.

5. Job Position: On Call Front Desk Staff / Full Time Housekeeping Attendant 16-September-2007 to 10-September-2009

Horizon Hotel & Restaurant

5204 Highway Street, Valleyview, TOH 3HO Canada

ACTUAL FUNCTIONS AND RESPONSIBILITIES (As Front Desk)

• Answers telephone calls and receives reservations for accommodation

• Deals with enquiries and requests from the guests

• Performs cashier duties, finalizes guest’s bills and issuing receipts upon payment

• Coordinates the cleaning of rooms and guest’s laundry and room service deliveries. ACTUAL FUNCTIONS AND RESPONSIBILITIES (As Housekeeping Staff)

• Cleans rooms, lobbies, lounges bathrooms, conference rooms, gym and hallways.

• Makes bed and vacuums carpets and rugs.

• Dusts wooden furniture.

• Attends to guest’s special requests.

6. Job Position: Office Staff

01-March-2007 to 15-August-2007

Local Government Unit, Pioduran, Albay

ACTUAL FUNCTIONS AND RESPONSIBILITIES

• Performs all clerical and administrative jobs

• Data filing, miscellaneous correspondences and monthly reports to be submitted to the head office.

• Issues certificates to local officials when needed.

• Maintains hard copies and implementing all new and existing memorandums issued by national office.

7. Job Position: Wirebond Operator

24-November-2002 to 27-November-2005 Advanced

Semi-Conductor Engineering, Inc.

Nantze District Kaoshiung City, Taiwan ROC

ACTUAL FUNCTIONS AND RESPONSIBILITIES

• Operates wire bond machines.

• Follows layout and wire bond diagrams as per customer’s specifications.

• Checks the quality of the products by using high and low power microscopes.

• Maintains clean, safe and orderly environment.

• Checks the program, gold bond to be used and bonding diagram before starting to avoid wrong bond. Makes sure all tools are in accordance with the bonding diagram and/ or specifications given by the customer.

8. Job Position: Quality Control

19-May-1999 to 22-May-2002

Team Young Advance Ceramics and Company Ltd.

Taoyuen Hsien, Taiwan ROC

ACTUAL FUNCTIONS AND RESPONSIBILITIES

• Assessing customer requirements and ensuring that their standards are met.

• Monitoring and examining the stage of production.

• Carries out final inspection.

• Looking out for defects in the production before distributing to the market.

• Making sure that all labels are accurate.

ACADEMIC CREDENTIALS

DURATION COURSE SCHOOL/UNIVERSITY

4 years BS Customs Administration

Mariners’ Polytechnic Colleges Foundation

Rawis, Legazpi City Phils.

Government Examination Taken: Civil Service Professional Passer (February 1999) PERSONAL DATA

Date of Birth : January 15, 1978

Place of Birth : Pioduran Albay, Philippines

Civil Status : Married

Sex : Female

Nationality : Filipino

Religion : Roman Catholic

CHARACTER REFERENCES

Available upon request.

Contact this candidate