***************@*****.***
***************@*****.***
OBJECTIVE
To secure a mid level position in the Food and
Beverage industry where I can use my
communication and interpersonal skills to ensure the utmost customer satisfaction and deliver the
services as per defined norms
SKILLS
computer skills, programming languages, social
media, and enterprise software. Problem-solving
skills: creativity, critical thinking, and analytical skills. Customer-service skills: active listening, time
management, and prioritization. Interpersonal skills: communication, teamwork, and empathy.
JAGRIT
Gandaki Lamjung Nepal
EXPERIENCE
Hilton Jumeirah (Dubai) 2012 - 2013
Steward
Cleaning and setting tables and placing seasonal
decorations, candles, and table cloths.
Welcoming customers, seating them, serving them
water or refilling their glasses, and delivering beverages from the bartender.
Keeping menus clean and presenting them to
customers
Hotel Hornbill (Nepal) 2014 - 2017
waiter
Endurance to walk and stand for long hours.
Flexible work hours.
Ability to remain calm and professional with difficult customers.
Excellent interpersonal skills.
Coordination to carry plates or trays without dropping anything
Yog Hostel Thamel (Nepal) 2018 - 2021
captain
Awareness of which items are solid out or unavailable daily Actively maintain a clean dining space for guests by clearing away empty glassware
Deliver all food items to tables in the correct order and to the appropriate customer
Check in with assigned tables periodically to ensure a positive experience for Always greet and welcome guests promptly in a warm and friendly manner. Always thank and give fond farewell to guests conveying anticipation for their next visit.
Assist guest with table reservation.
Assist guest while seating.
Ensure guest are serviced within specified time.
Has a good knowledge of menu and presentation standards. Speak with guests and staff using clear and professional language, and answer p g g p g g
phone calls using appropriate telephone etiquette. Hotel Golden crown (India) 2022
captain
• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully. EDUCATION
shree Soughagya daya Higher Secondary school Passing Year - 2009 Grades : 55.54%
Passing Year -
PROJECTS