Mally Quinonez-Pantaleo

** ******* *****

Selden, NY 11784

adv6wm@r.postjobfree.com

+1-646-***-****

A competent employee able to provide a general and medical secretarial service and deliver exceptional customer service in a busy office environment. Having outstanding secretarial skills and the ability to remain organized while working under pressure. Possessing a natural ability to put people at ease, work as part of a team and also keep track of a doctor's busy schedule. Can deal confidently with hospital consultants, scheduling surgery and other senior medical staff while managing important administrative assistant and secretarial tasks. Currently looking for suitable medical office assistant position with a progressive employer.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Home Health Aide Coordinator/Scheduler/ Supervise/Remotely 6 Months Northwell Health @ Hospice Care Network - Woodbury, NY November 2018 to Present

Temp Post ion:

Agency: National Recruiting Group

Worked Remotely for 6months

• Supervised & Coordinate the provision of home health aide services to patients. Utilizing Vendor and HCN Aides.

• Calling patients/families caregiver to to explain HHA Program. Monitors placements. Assures aides are available within 3 days.

• Consults with Team Manager of patients care cases that are difficult to fill or update on any new cases and notifies staff of placements.

• Schedule patients home health aide daily schedule on Citrix or Suncost and put notes, file patient care plans.

Medical Secretary/Administrative Assistant

Park Avenue Women's Health Clinic - New York, NY

March 2000 to July 2018

Obstetrics/Gynecology

• Compile and record medical charts and reports and manage correspondence for the doctor's office

• Schedule and assist patients with appointments, referrals, and authorizations

• Interview patients in order to obtain preliminary information regarding medical histories, demography and insurance

• Handling inquiries from patients, liaising with doctors, consultants, drug representatives, and other healthcare professionals

• Prepare and reconcile patient list/schedule weekly for physicians

• Interact with management team and physicians on staffing issues and policies for office operations

• Review patient charts, retrieve supporting documents from outside physicians' and laboratory results

• Provide patients and families with information on the facility's practices and procedures

• Initiate correspondence and telephone calls to follow-up patient's appointments

• Provide administrative support for physicians and administrative coordinator

• Submit precertification for hospital deliveries and procedures for patients

• Assist with transcribing prescriptions for patients

• Support the registration department in resubmitting claims to Managed Care carries and Worker's Compensation companies

• Collect copays, past balances and arrange payment plans

• Train and mentor new employees on office procedures and policies Administrative Secretary/Receptionist

Stanley M. Isaac's Neighborhood Center

August 1995 to September 1999

• Greeted high volume of clients, tenants, and students

• Generated reports to all necessary parties

• Complied data and assisted in coordinating and analyzing data for presentations

• Organized meeting materials and assisted with front desk, switchboard and reception area when needed

• Attended meetings to discuss staff issues and policies

• Participated in orienting, mentoring and training newly hired staff Administrative Secretary/Receptionist

News US, Inc

March 1992 to February 1995

Company

• Operated MAC pc to generate invoices, update accounts and prepare client letters

• Responsible for employee timesheets and payroll submission and tracking

• Prepared presentation kits for potential clients

• Performed administrative duties including: photocopying, typing, filing, answering telephone calls and schedule appointments

• Attended meetings to discuss staff issues and policies

• Participated in orienting, mentoring and training newly hired staff Education

High school diploma or GED

Jefferson High School - Daly City, CA

August 2007 to April 2008

Skills

• database (10+ years)

• EPIC (8 years)

• Excel (3 years)

• MS Office (10+ years)

• MS Outlook (8 years)

• Microsoft, Microsoft Publisher, Epic, Ect. (10+ years)

• Citrix & Suncost (4 years)

• Hospice care (4 years)

• Microsoft Access

• Bilingual (10+ years)

• Sales

• Medical office experience

• Home health

Additional Information

COMPUTER SKILLS:

Software • Windows XP, 8, MS Office (Word, Excel, Powerpoint), MS Outlook, Internet, Medical Manager, EPIC database, Suncoast Production, Citrix and My Experience Language: English & Spanish

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