Kimberly Anderson
Hollywood, FL *****
*************.**@*****.***
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Teleperformance USA - Fort Lauderdale, FL
June 2021 to Present
Working from home answering calls for Sprint/T-Mobile handling mainly business customer accounts some individual and ewd that may have billing issues, basic troubleshooting, ordering new equipment, upgrades, getting on the new network ( T-Mobile), and etc… Machine Operator
Toledo Mold & Dye - Fayetteville, TN
June 2019 to February 2020
Worked on injection and blow mold presses, inspecting and checking parts, worked in safe launch rechecking parts, along with some break op experience. Line Operator
Goodman Manufacturing - Fayetteville, TN
April 2018 to June 2019
Worked on a line placing panels with capacitors that I had to put on industrials air conditioners, along with some wiring as well. Place closed and relocated Returns Clerk
Genesco - Fayetteville, TN
May 2017 to February 2018
Checking returns ensuring that they are either to restock, or be put for damage, or worn. Then making sure it was our merchandise, keeping log of invoice information and then making sure it got to its rightful place. Down sized department I worked in
Packer
Ace Bayou - Lewisburg, TN
April 2017 to May 2017
Packing bean bags and cleaning. Layoff
Molding Operator
C&S Plastics - Fayetteville, TN
May 2016 to December 2016
Operating a machine, inspecting parts, trimming parts, and cleaning area. Temp assignment Cashier/Customer Service
West End Buy Fast Shell - Fayetteville, TN
January 2015 to March 2016
Operating cash register, handling money, helping customers, cleaning and stocking along with some deli experience as well.
Education
Certification in Computer Information Systems
Tennessee Tech - Shelbyville, TN
November 2012 to February 2013
GED
Adult Learning Education - Shelbyville, TN
May 2006 to May 2006
Skills
• Customer service
• Microsoft Excel
• Data entry
• Plastics Blow Molding
• Plastics Injection Molding
• Computer Networking
• Quality Assurance
• Programmable Logic Controllers
• Manufacturing
• Windows
• Customer support
• Documentation review
• Salesforce
Certifications and Licenses
Driver's License