Sales Associate Customer Service
Resume:
SKILLS
EDUCATION
RESUME
BRIANNA
BANKS
Professional Services
CAREER SUMMARY
Experienced retail sales professional transitioning a strong background in retail sales and customer service to the field of administrative/clerical services. Offering exceptional interpersonal interaction, conflict resolution skills. Highly organized and motivated, with the proven ability to motivate, inspire, and direct others in a supportive environment. WORK EXPERIENCE
PHONE
***************@*****.***
LOCATION
Stratford, CT
Aug 2016 - June 2020
General Studies, High School Diploma
Bunnell High School – Stratford, CT
Confidentially
Communication
Microsoft Office Suite
Adobe
Problem solving
Front desk
Customer service
Workflow Development
Computer Skills
Merchandising
Commercial Cleaning
Caregiver
Retail Sales Associate
Dec 2019 - Oct 2020 Home Depot
RETAIL SERVICES
• Provided fast, friendly service by actively assisting customers and assessing their needs to deliver the best assistance.
• Adapted to the work culture by learning how to greet, qualify, and deliver the best recommendation for customers in my department.
• Maintained the in-stock condition of assigned areas.
• Ensured my department was clean, shoppable, and safe.
• Assisted other team members in different departments as requested. Retail Sales Associate
Nov 2020 - Present Marshalls
• Establishes customer experience practices with internal and external customers.
• Supports and embodied a positive store culture through honesty, integrity, and respect.
• Accurately rings up customer purchases/returns and administered exact change back to customer daily according to established operating procedures.
• Adheres to all operational, merchandise, and loss prevention standards.
• Cross-trained to work in multiple areas of the store to support the needs of the company.
• Process and prepare merchandise for the sales for following company procedures and standards.
RETAIL SERVICES
Seasonal Retail Team Member
Nov 2016 - Dec 2016 Target
RETAIL SERVICES
• Provided tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspired guest to purchase.
• Welcomed, thanked, and exceeded guest service expectations by focusing on guest interactions and recovery.
• Showed expertise of operations, process and efficiency and enabled a consistent experience for guests by ensuring product was set, in stock, accurately priced and signed on the sales floor.
• Learned and adapted to the company technology needs.
• Worked both independently and with a team.
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