Toria Ellis
Medical Administrative Assisting
Dallas, TX 75227
************@*****.***
• Call center experience
• CMS1500 Claim Form * Billing Cycle * Claims Appeal Process * Medical Administrative Assistant Medical Terminology * Patient Processing * Patient Registration * Office Accounting Medical Records Management * Release of Information * HIPAA Compliance * Medical Transcription Basic Coding Skills for ICD / CPT * Third Party * Medicare * Medicaid * HMO * PPO Medical Laws & Ethics * Anatomy & Physiology * ICD-10 Authorized to work in the US for any employer
Work Experience
Business Office Specialist
Park Central Surgery Center - Dallas, TX
August 2021 to Present
As an office specialist I am responsible for performing administrative and clerical duties such as supporting other peers where they may need help. Such as scanning and uploading medical chart information,auditing charts,receptionist,and accounts payable. As an Office specialist being highly organized,and having excellent time-management skills to handle work loads. These duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e- mails, and filing and sorting documents.
Medical Administrative Assistant
Medical City Park Central Surgery Center - Dallas, TX Present
Certified Nursing Assistant (PRN)
Bayada Home Health - Plano, TX
October 2019 to December 2021
Provide assistance with activities of daily living, incontinent and colostomy care, and grooming and bathing
Interact and communicate effectively with patients, visitors, families, peers and supervisory staff
Collect specimens, apply creams and ointments, take vital signs, and monitor input and output
Complete daily logs documenting patient condition, changes in behavior, and activities
Maintain the comfort, privacy, and dignity of patients by completing duties in a manner that displays warmth and promotes a caring environment
Perform all responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves when appropriate and proper disposal of soiled materials
GI appoinent setter
Nav Central LLC - Forney, TX
December 2020 to September 2021
My main duties include planning weekly Doctor schedules, determining appointment lengths and making phone calls to patients or customers regarding their appointment or meeting times. Home Health Aide
Glovis Home Health Company - Dallas, TX
May 2018 to December 2020
Advise on nutrition, cleanliness, and housekeeping and document services provided
Change bed linens, wash and iron laundry, and assist with personal care
Entertain, converse with, or read aloud to patients to keep them mentally engaged and stimulated
Offer mental and emotional stimulation to patients to ensure continued vitality
Attain patient vital signs, monitor input and output, and prepare meals Home Health Aide
BrightStar Home Health - Fort Worth, TX
March 2019 to May 2019
Taught appropriate ways to lift, turn, and re-position the patient
Prepared meals, handled light housekeeping duties, took vital signs, and helped with range of motion exercises
Entertained, conversed with, or read aloud to patients to keep them mentally engaged and stimulated
Maintained accurate and detailed records of patient care and monitored intake and output
Helped with personal hygiene and ambulation and encouraged self-care by supporting use of walking aids
Certified Nursing Assistant
Woodlands Nursing and Rehabilitation Center - Clinton, MS November 2017 to March 2019
Attend to the client individual as needed or when instructed by an RN/LVN. Assist with Feeding, bathing, grooming, colostomy care, prosthetic application, transferring ambulation, range of motion, or other needs in keeping the client care requirements communicated. Certified Nursing Assistant
Mississippi State Hospital - Pearl, MS
August 2015 to November 2017
Attended to the individual needs of patients including assistance with grooming, bathing, oral hygiene, feeding, incontinent care, colostomy care, prosthetic appliances, transferring, ambulation, range of motion or other needs in keeping with the individuals' care requirements
Communicated and interacted effectively and tactfully with patients, visitors, families, and peers
Took vital signs, applied creams and ointments, collected specimens, and measured intake and output
Documented or otherwise reported observations of patient behavior, complaints, or physical symptoms to nurses
Lifted, moved and transported residents, utilizing proper body mechanics or lifting devices Crew Member / Cashier / Customer Service
McDonald's - Pearl, MS
January 2013 to May 2015
Performed a multitude of tasks including food production and serving customers at the cash register
Operated cash register, accepted payments, and made accurate change
Ensured accuracy of cash drawer and kept work area clean and organized
Worked in a team environment and communicated effectively with managers and co-workers Education
Associate of Science degree in Health Sciences
Ultimate Medical Academy
2020
High school diploma
Evolution Academy Charter School - Richardson, TX
January 2012 to May 2012
Skills
• CMS1500 Claim Form
• Billing Cycle
• Claims Appeal Process
• Medical Administrative Assistant Medical Terminology
• Patient Processing (Less than 1 year)
• Patient Registration (1 year)
• Office Accounting Medical Records Management
• Release of Information
• HIPAA Compliance (6 years)
• Medical Transcription Basic Coding Skills for ICD / CPT
• Third Party
• Medicare (1 year)
• Medicaid (1 year)
• HMO (Less than 1 year)
• PPO Medical Laws & Ethics
• Anatomy & Physiology (2 years)
• ICD-10
• CPT Coding
• Anatomy Knowledge
• Physiology Knowledge
• Medical Terminology (6 years)
• Transcription
• Medical Billing
• Infection Control Training
• ICD Coding
• Vital Signs (8 years)
• EMR Systems
• Insurance Verification (Less than 1 year)
• Medical Office Experience (1 year)
• ICD-9
• Medical Records (1 year)
• Vital Signs Experience (7 years)
• Laundry (7 years)
• HIPAA (8 years)
• Customer service (8 years)
• Typing (2 years)
• Microsoft Office (1 year)
• Epic (1 year)
• Medical Scheduling (2 years)
• Clerical Experience (1 year)
• Auditing
• Caregiving
Certifications and Licenses
CNA
May 2019 to December 2022
CPR Certification
September 2021 to September 2023