Salesforce Developer

Prashanth Reddy Sr. Salesforce Developer

Phone: +1-818-***-****

E-mail: *********************@*****.***

PROFESSIONAL SUMMARY:

Certification: Salesforce Certified Platform Developer I

Over 9 years of experience in the IT industry, spanning various levels of the Software Development Life Cycle including Analysis, Design, Development, Integration and testing of Application Software in Salesforce using analytical, logical and programming skills.

Hands-on experience in Salesforce.com CRM and Force.com platform as Salesforce Developer and Administrator and classic to lightning migration, lightning component creation, lightning out and lightning web components.

Experience in working across various SFDC implementations like Sales Cloud, Service Cloud and Community Cloud.

Strong Implementation and Integration experience using Custom objects, Triggers, work flow rules, approvals, S-Controls, Visual Force Pages, and Apex classes.

Good exposure on Salesforce Lightning Design System.

Experienced on Lightning Web components (LWC) with Visual Studio and Experience in Salesforce Business Analysis.

Ability in using APIs, such as RESTful APIs, to integrate Salesforce CDP with external applications.

Proficient in using meta-data migration tools like Eclipse IDE and Sales Force Apex Data Loader.

Achieved good stakeholder communication to guarantee agreement on the objectives, schedule, and deliverables of the project.

Experience in realizing the business requirements to design on Sales force.com platform, by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, look ups, Entity Relationship data model, Pages, Classes, Interfaces, Work flow rules, triggers, Email alerts and business logic.

Integrated Salesforce with DocuSign for Secure Signing of Documents.

Ability to effectively translate Sales force data into business understandable metrics Reports (Matrix, Summary, and Tabular), Analytic Snapshots, and Dash Boards (Static and dynamic).

Experience in analyzing and documenting the work flows and functionality of existing systems, preparing presentation materials to all levels of management.

Good command over designing & developing dynamic web content using HTML, XML, JavaScript & other web development tools/technologies.

Worked extensively on build and deployment tools like ANT, Maven, Jenkins and version control Tortoise SVN, CVS and IBM Clear Case.

Continuous Integration and Continuous Deployment (CI/CD) Devops implementation experience with Salesforce using tools like Jenkins, Git.

Experienced with Microsoft SQL Server, Oracle, and My SQL databases.

Experience in wide range of languages and technologies such JSP/JSF, AJAX, HTML5, CSS3, JavaScript, XML, and SOAP.

Experience in implementing SOA (Service Oriented Architecture) concepts by designing and developing Web Services/WSDL, SOAP using TIBCO Business Works.

Migration of changes via Copado (CI/CD DevOps) following Agile methodology.

To automate the deployment of Salesforce code changes to production and non-production environments, continuous integration and deployment pipelines were designed and established using Azure DevOps.

Experience with Sales Cloud, Service Cloud and Marketing Cloud.

Conga Composer was successfully used to automate the creation of contracts, proposals, and sales quotes, minimizing the number of manual work required by 80% and enhancing accuracy and consistency.

Expertise in performing large and small-scale data migration using Migration Tool and Data Loader.

SFDC Configurations/Customization – User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers.

Used Force.com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.

Administered Salesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.

Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.

Experience with APPTUS CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.

Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.

Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers, and views in Oracle, SQL, PL/SQL, MS Access.

Capability of learning new technologies and implementing them in the project successfully.

Team player with good Interpersonal skills, strong understanding of fundamental business process, excellent communication and problem-solving skills.

Technical Skills

Salesforce Technologies

Lightning, LWC, Apex, Visual Force, Triggers, SOQL, SOSL, Workflow & Approvals, Formulas, Validation Rules, Email Templates, Roles & Profiles, Dashboards, Reports, SFA, Force.com IDE, Eclipse, Tableau, Apex Data Loader and Web Services Integration using SOAP & HTTPs, Dell Boomi.

Salesforce Tools& Integration

Force.com Eclipse IDE Plug-in, Force.com, Data Loader, Apex Data Loader, Apex Explorer, Force.com Platform (Sandbox and Production).

Languages

Apex, C, C++, Java,J2EE, SQL

Operating Systems

Windows 98/NT/XP/Vista/Windows 7 and Unix

Documentation Tools

MS Office, Microsoft Visio

Web Technologies

HTML, CSS, XML, Java Script

Database

PL/SQL and MS Access

PROFESSIONAL EXPERIENCE:

CITRIX - FORT LAUDERDALE, FL OCT’ 2020 - PRESENT

Role: Sr. Salesforce Developer

Responsibilities:

Worked on Agile methodology and attended Daily status/standup meetings.

Worked extensively with Sales cloud sharing model, user management, workflows, assignment rules, validation rules, records, dashboards and Reports.

Analyzed business needs, distinguished between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.

Implementation of Lightning components using the Lightning Design System (LDS) in Aura Framework and having experience in building Lightning Web Components(LWC).

In order to reduce corporate processes and boost efficiency, I closely collaborated with stakeholders to collect requirements and build solutions utilizing Conga Composer and other Salesforce technologies.

Worked with Lightning Design System, Lightning App Builder, Lightning Component Framework, Lightning customizations.

Worked with Action filters, parameters, and calculations were made to prepare Tableau spreadsheets and dashboards.

Converted some existing visual force pages to lightning web components as part of our organization Migration to Lightning.

Utilizing Jira for Agile project management, including creating user stories, sprint planning, and sprint retrospective meetings.

Built custom LWC components for a variety of Salesforce applications, including interactive forms, dynamic charts, and reusable UI elements.

Used to work on Lightning components for drag and drop in Lightning Components pane in Community Builder and also had to create custom theme styles from lightning design system layout to transform the appearance and overall structure of the pages in the Customer Service.

Discussed and analyzed the requirements with the business team and converted the requirements into detailed technical requirements.

Experienced in delivering the full software development life cycle with the force.com platform.

Created custom fields, field dependencies, tabs, applications, home page components.

Worked on marketing automation, including developing customer journeys, creating automated campaigns, and integrating data from various sources.

Created custom objects, Tabs, Apps, links, formulas, Layouts, workflow rules and approvals as per the business requirements. Set both object-level and record level security.

To achieve accurate reporting of adoption indicators, existing CRM processes, information, and data needs were reviewed and optimized. Released licenses by deactivating users.

Monitored and resolved Service Requests, specifically, visibility issues involving Custom Profiles, Public Groups, and Sharing Rules.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.

Involved into creating Vf pages for custom user Interface, custom settings, Connected Apps, Auth. Providers, Named Credentials and Field Sets.

Enhanced, configured workflow rules, time triggered workflows, email templates resulting into actual web to lead communication with customers and partner portals.

Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

familiar with Tableau Desktop (dashboard creation, report authoring and troubleshooting, data source management).

Worked on Force.com technology stack: APEX, Visual force, SOQL.

Created custom controllers and controller extensions while developing Visual Force pages.

Developed the Apex Triggers to ensure the correct data entries in to the system.

Developed Test classes and maintained the proper code coverage to deploy in to the production.

Developed Validation rules on various objects. Also, created Assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.

Worked on Web to Lead and Web to Case.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Created Assignment rules on Case object to assign the web to Cases automatically to Queues and users based on the products.

Performed one-way integration and bidirectional integration of AppExchange applications with Salesforce.

Worked on Process Builder based on the requirement.

Involved in developing the Process Builders, Lightning flows and login flows.

Connected DocuSign Application to Salesforce using the Docusign Connect Setting.

Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.

Integrated Salesforce.com with an external application using SOAP/REST based web services.

Customized Salesforce.com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production boxes.

Migrated the code/components from one Sandbox to other Sandbox using Change set.

Designed and maintained different environments, included Development, QA, UAT and Production.

Environment: Salesforce.com Performance Edition, LWC, Visual force, Apex, Apex Data Loader, Azure DevOps,Mavens Mate, Microsoft Excel, SQL, Eclipse, Reports, Conga Composer, Custom Fields, Custom Tabs, Apex Data Loader, Sandbox Data Loading, HTML, HTML5, GIT, Sales cloud, Lightning Experience, Eclipse IDE Plug-in, Windows XP, Subversion.

DXC TECHNOLOGY, TOPEKA, KS AUG’ 2019 – OCT’ 2020

Role: Sr. Salesforce Developer/Admin

Responsibilities:

Design solutions by customizing standard objects of SalesForce.com (SFDC), collaborate with the sales team and business analysts to analyze business and technical needs to develop project templates as per the SDLC methodology.

Setting up custom workflows, issue types, and fields in Jira to align with the Salesforce development process and project requirements.

Developed various lightning components that integrate to form a single point of interactive payment calculator to generate a payment plan.

Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.

Worked on Chatter and Email integration features for Sales Cloud and Marketing Cloud : designed, developed, planned, tested, and integrated Salesforce Cloud Services : configured Chatter usage to generate dashboard reports.

Integrated LWC with Apex classes and triggers to perform backend logic and manipulate data using SOQL queries.

Ability to connect CDP data with Salesforce CRM and other tools, as well as experience dealing with Salesforce products.

Developed Apex program and Apex triggers in various functional needs and worked with dynamic Apex to access objects and fields to describe information, execute SOQL, SOSL and DML queries from scratch

Supported the data migration and data export activities through various business centers using Apex Data Loader, Apex Data Export, Force.com Excel Connector, and Import Wizard.

Employed Data Loader to migrate data from Oracle to Salesforce database and configured in Oracle application to Salesforce platform; migrated leads, accounts and contacts to Sales Cloud using third party tools.

Worked on sales cloud and customized objects Accounts, Contacts, Opportunities, Products, Price Books, and custom objects, implemented Web-to-Lead and custom Lead conversion.

Experience in working on Sales Cloud (Partner Portals) as well as Service Cloud (Customer Portals). Good knowledge in writing test classes before deploying into production.

Implemented on Force.com/ service cloud functionality leveraging web and email services/web-to-custom object/email-to case functionality.

Triggered interface events by user interactions, which includes Lightning Component framework and involved in building Lightning Components using the aura framework. Integrated Web services by making WSDL files to extract data from external systems to display in salesforce.com

Worked on Salesforce.com Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management, Lead Management, and the Configure/Price/Quote (CPQ) processes.

Established SOAP API with the aid of a two-way communication between Salesforce and other applications. Code deployment was done using the Eclipse IDE, Deployment Change Set and Snapshot.

Designed and deployed custom tabs and objects, page layouts, components, visual force pages, validation rules, approval processes and auto-response rules; added fields and functionality using custom controllers and extensions.

Salesforce Lightning Design System and Lightning App Builder.

Developed enterprise Einstein Analytics strategy to replace the tableau dashboards.

Configured product and pricing setup using CPQ/Product consoles Formatted and migrated the user data into Lightning Experience.

Extensive Knowledge in Design and Development of User Interfaces using HTML, DHTML, AJAX, XML, XSL.

Worked with Accounts, Contacts, Leads, Campaigns, Cases, Solutions Standard Objects and Custom Objects.

Automated the business process of sending Quote to the Customers using DocuSign.

To enforce data quality, marketing campaigns and assignment rules were build using pick lists, dependent picklists, lookups, master detail relationships, and record types.

Implemented search, filtering and tagging features on page layouts for sales to locate relevant marketing content and documents in SalesForce.com CRM content; ensured effective ways to leverage Saleforce.com CRM features.

Developed enterprise Einstein Analytics strategy for data integration, mobile first approach in designing the dashboards

Defined Analytics dashboards to bring action-based insights on Opportunities / Sales / team performance.

Developed Rest API callouts to perform data sync between salesforce and Apttus.

Research Salesforce and Apttus CPQ capabilities as needed to suit business requirements.

Quote/Proposal and Agreement document generation using Apttus.

Used Sandbox for testing and migrated the code to the deployment instance after testing

Created summary reports, matrix reports, pie charts and dashboards and setup report folders to authenticate users based on profiles permissions; created objects screen that compares databases and schema changes

Performed the periodic data cleaning and administered custom objects, workflow, and campaign management

Involved in project documentation review cycles and followed-up for reviews to see them through to completion

Environment: Saleforce.com Platform, Jira, Salesforce APIs, Reports,LWC, Dashboards, Email, Triggers, Chatter, Sharing Rules, Validation Rules, SOQL, SOSL, OOTB, Documentation, Data Loader, AppExchange, WSDL, Reports, AppExchange, Data Tools.

ASML - HILLSBORO, OR MAY 2017 – JULY 2019

Role: Salesforce Developer/Administrator

Responsibilities:

Involved in requirement gathering, analyzing the information and documenting the functional and non-functional requirements.

Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.

Responsible for building an application based on business rules on the Saleforce.com platform with customized VF pages, Controllers and Apex triggers.

Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and dashboards in Sales Cloud.

Authored 180 Apex classes, 200 triggers, and 170 Visualforce pages.

Conga configurations and workflows has since had routine audits and testing to ensure peak performance and discover potential for expansion.

Embedded Tableau dashboards into Salesforce for the continuous data experience for the users.

Built Custom Tableau dashboards for the Salesforce for accepting the parameters from the Salesforce to show the relevant data for that selected object.

Worked on Profiles, Permission Sets, Roles, Groups, and Sharing Rules to maintain security.

Helped to automate some business processes by creating workflows (email notification/fields/updates/tasks).

Created workflows to send emails to users if field values are changed for standard or custom objects.

Importing and exporting of large volumes of data using the Data Loader.

Implemented Single sign-on(SSO) using SAML to let users access authorized network resources with single login.

Worked on Lightning Process builder flows, Connect API, Chatter and quick action.

Worked with visual force list Controllers for pagination and to get the output in a list of records and also worked with Visual Force styling sheets and components to override all the standard styling on the pages to get the desired display or output.

Configuring Email-2-Case customizing the service cloud for various business support groups.

Implemented SalesForce.com platform and Force.com IDE Plug-in using Eclipse.

Integration between SAP Portal and IBM Portal.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.

Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.

Developed Apex controllers and Visualforce pages as per organization Business Requirements

Maintained data cleanliness and accuracy by adding custom validation rules and custom formulas.

Responsible for the creation of custom Apps, and Reports using the Salesforce CRM cloud computing model

Customized the Reports & Dashboards to track usage for productivity and performance of business centers and their sales teams.

Environment: Eclipse IDE, Force.com IDE, Salesforce.com, Conga, Import Wizard, Apex Classes,Visual force, XML, Controllers, Sharing Rules, Workflows, SOAP, Developer Console, SQL Server, Agile, REST, Scrum, Service Cloud, Sales Cloud, App Exchange, Approval Process, Email Updates, Web Services API, Workbench, Data loader, CSS, JavaScript, MS Outlook Connector.

ALLY FINANCIAL SERVICE LLC- ROUND ROCK, TX SEPT’ 2015 – APRIL 2017

Salesforce Developer

Responsibilities:

Design and development of custom solutions on the force.com platform including work in Apex, VisualForce and application integration patterns.

Analyzed complex user requirements, procedures, and problems to improve existing System design. Worked effectively individually and with team members to achieve customer satisfaction and success.

Developed custom UI using CSS, HTML, Visualforce components and used JQuery, JavaScript for front-end validation.

Configured Customer portal which allows users to Create and Manage their Licenses which is Custom Object.

Integrations: Use Salesforce APIs to integrate with other systems used in the organization, worked in the Salesforce.com development environment which includes custom objects, workflows, triggers, migration tools, SOQL and REST-based web services using Apex programming, Lightning web components, and related technology components.

Implemented SFDC Integration using REST/SOAP Web Service API'S. Integrated the SOAP/REST API based Web Services on Demand for extracting the data from external systems.

Worked on Chatter and Email integration features for Sales Cloud and Marketing Cloud; designed, developed, planned, tested, and integrated Salesforce Cloud Services; configured Chatter usage to generate dashboard reports.

Designed and developed applications of Salesforce CDP data to meet the business requirements. And also responsible for ensuring the applications are scalable, secure, and performance.

Reengineered APEX code already in production to optimize trigger-based transactions for performance and speed as well as to work seamlessly with governor limits.

Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Automated the business processes using out-of-the-box tools and services of Lightning Experience.

Completed bulk imports of data using Apex Data Loader and by writing scripts based on the level of complexity.

Custom User Interface development, including Visualforce pages/Lightning pages, Aura Components and Lightning Web Components.

Deployed code across various sandbox using Force.com IDE, Change Set, Workbench and Force.com Migration tool, prepared package.xml for workbench and Force.com Migration tool.

Interacted with testing and the development teams for the development and testing of the code.

Leverage knowledge of tools and best practices for development and deployment of enterprise applications, including source code management, code review/optimization, and unit testing

Responsible for Unit Testing, for the customizations and developments done during the project to ensure that the code has at least 90% of coverage.

Environment: Salesforce Enterprise Edition, Service Cloud, Sales Cloud, Salesforce Communities, Apex, VisualForce (Pages, Component & Controllers), Lightning, Force.com Platform, Azure DevOps, CI/CD, Custom Objects, JQuery, JSON, HTML5, CSS3, JS, Bootstrap, Angular JS, Workflow & Approvals, Reports, Custom Objects, WSDL, Custom Tabs, Eclipse/Force.com IDE

Novartis - India MAY’ 2013 – MAR’ 2015

Role: Java Developer

Responsibilities:

Responsible for meeting the client's needs, as well as carrying out the monolithic web application migration in a timely manner.

Integrate to migrate the source code from progress to Java, standardizing the requests and implementing design patterns for better maintenance.

Streamlining meetings with the development team with Scrum.

Integrating source code in the GIT repository.

Configuration of environments Development, Pre-production and Production.

Creating PL-SQL for Bach processes.

Generation of documentation with UML language.

Data Migration from Progress to DB2.

Database Configuration, Application Web Server.

Review of Test Cases for the QA area.

Creation of Script for the installation of the Database Objects and the data of the tables.

Unit Test Generation

Issues correction for the productive database environment, Web Server.

System installation in different environments

Environment: Java 1.8, Spring Security, Spring MVC, Spring Bach, Spring JPA, PrimeFaces, Wildfly, J2EE, DB2, Eclipse, Razor SQL, Toad 10 para IBM, JQuery, Bootstrap.

Education: Bachelor’s (2013)

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