Customer Service Operations Manager
Resume:
Tricia A. Persaud
wallingford ct, ***92
adv6pj@r.postjobfree.com
SKILLS:
- Provide care and assistance with activities of daily living for private clients
-Collect daily cash income, balance daily sheets, perform bank deposits
- Provide superior customer service on behalf of the President/CEO
- Arrange travel itinerary for President and staff (flight, car, hotel)
- Coordinate meetings
- Plan and execute marketing events and casual business events
- Teach flight lessons
- Manage staff, assign responsibilities and monitor attendance
- Basic Microsoft word and Excel user.
- Quickbooks
EDUCATION
Naugatuck Valley Community College
12 Credits towards Associates in Business Administration – Waterbury, CT Computer World Business School – Guyana, South America Certification in Basic Microsoft Word and Excel
Multilateral Secondary School – Guyana, South America High School Diploma
CERTIFICATIONS/ LICENSES
Private Pilot License
FAA Ground Instructor Certification
Advanced Instrument Certification
EMPLOYMENT
2022-Current PCA-Hartford Healthcare Independence At Home - Newington, CT conferred with the supervisor to discuss the patient’s condition and medical care. Monitored and assisted residents through individual service plans. entertained, conversed, and read aloud to keep patients mentally alert. turned and positioned bed bound patients to prevent bedsores and maintain comfort levels. 2020-2021 State of Connecticut – Torrington, CT
Office support staff
2019-2021 Best Buy – Danbury, CT
Served as cashier and sales support, providing excellent customer service and satisfaction. Named MVP employee multiple times in a year and provided top customer satisfaction scores for the store. 2019-2020 Companions and Homemakers – Southbury, CT Provided care and support for private elderly clients. Included assisting with bill pay, grocery shopping, companion, preparing meals, bathing, grooming, dressing and medication reminders. Tricia A. Persaud 7 South Street, Wallingford Ct 06492 203-***-**** 2013 – Present Home Economics – Waterbury. CT
Supported my family via managing the household schedule, transportation, event planning, and budget maintenance. Ensured maintenance of home. Performed inventory and purchased items as needed. 2008 -2013 Oxford Aviation, Inc. – Guyana, South America Served as Vice President for our family owned and operated company. Duties included but were not limited to, marketing, public spokesperson, supervision of all employees, maintenance of cash flow and recordkeeping, customer service, liaison between government agencies and company. 2000-2008 Courts Charity Shops – Guyana, South America Served as Operations Manager; duties to include recording and balancing cash and daily finance sheets. Inventory tracking and replenishment as well as customer service and administrative support. VOLUNTEER WORK
YMCA – Waterbury, CT
Cornerstone Church – Cheshire, CT
P.A.L. – Waterbury, CT
HOBBIES
Athletic competitions, Rugby, family events, church, swimming, cooking References furnished as requested.
Tricia A. Persaud 7 South Street, Wallingford Ct 06492 203-***-****
Contact this candidate