Scrum Master Project Manager
Resume:
VENKATARAMAN PARTHASARATHY
******.*******@*****.***
Venkataraman Parthasarathy LinkedIn
Experience Summary
22+ years of IT experience in managing, leading, analyzing, designing, developing, testing applications in Retail, BFSI, Telecom, Digital media and Healthcare domains using multiple technology platforms.
Have led the projects technically and played solution designer, BPM practice (CoE) manager roles.
Agile professional – Certified Scrum Master (CSM) and implemented SAFe across various domains.
Having 10+yrs of Delivery Management experience using Waterfall and Agile methodologies.
Having excellent interpersonal skills including communication, planning and team leadership.
Have managed IT programs and portfolios on cloud platform for multiple clients.
Have managed resourcing, budget and performance appraisals of the teams.
Having agile mindset, coaching team on agile practices and being result oriented.
Currently working as Senior Project Manager with Atos Syntel Inc in Las Vegas, NV. Technical Skills
SDLC Methodologies: Agile – Scrum, SAFe and Kanban and traditional waterfall methodology. Tools: Rally, JIRA, Azure DevOps, Agile Craft, MPP, Visio, Lucid Chart, VersionOne, ServiceNow, Eclipse, GitLab, Jenkins, Docker, OpenShift, SOAP UI and Postman. Technologies: Java, J2EE, MVC, Spring, Micro Services, RDBMS, Hadoop, JS frameworks. Education
Bachelor of Engineering in Electrical and Electronics from Madurai Kamaraj University, India. Certifications
Certified Scrum Master (CSM) since 2017
Scrum Master Accredited Certification (SMAC), 2016 Project Experience
Atos Syntel Inc, USA Jan’18 – Till Date
Client: Credit One Bank, US Oct’21 – Mar’23
Project(s): Marketing and Acquisitions portfolio
Role: Portfolio Manager and Scrum Master
Technology: ServiceNow, JIRA, Java, J2EE, Spring Boot, GitLab, OpenShift, React JS, AEM and .Net. Credit One Bank – Marketing and Acquisitions comprises of customer acquisitions, customer agent system, marketing cross-sell IT projects in .Net and Java technologies to address risk and compliance requirements. 2
• Working with Product Owners to create and maintain features, user stories in product backlog using Jira.
• Facilitate Scrum ceremonies with the scrum team and PO and address dependencies by SoS calls.
• Managing project risks, issues, dependencies and providing support on Test and Prod environments.
• Mentoring team in agile process areas to adapt and practice. Liaison between teams to ensure the releases.
• Making sure the tasks are created and effort estimations done on user stories by the team.
• Managing end to end integration testing and deployments on enterprise infrastructure. Client: Amex Inc, US Apr’21 – Sep’21
Project: Global Merchant Services – Pricing and APCD Role: Technical Project Manager and Scrum Master
Technology: Rally, JIRA, Java, J2EE, Spring Boot, Jenkins, OpenShift, React JS and Mainframe Amex GMS services has Pricing capabilities to merchants across the globe. Other applications managed are Accounts Payable Collections and Distributions, Acquirer to Issuer Fee Processor and Acquirer Plan-N.
• Working with Product Owners to create and maintain features, user stories in product backlog using Rally.
• Facilitate Backlog Refinement, Daily Scrum, Sprint Planning, Sprint Review and Retrospective sessions with the scrum team and PO. Working on Pre/Post PI planning activities.
• Managing end to end integration testing and deployments on enterprise cloud infrastructure.
• Participate in PI planning activities, Scrum of Scrums, PO Sync, System Demo sessions.
• Making sure the tasks are created and effort estimations done on user stories by the team.
• Mentoring team in agile process areas to adapt and practice. Help the team resolving blockers.
• Preparing agile metrics, weekly status reports and monthly governance updates to client director. Client: Humana Inc, US Aug’20 – Apr’21
Project: Workforce Management – Call Management System Role: Agile Scrum Master
Technology: Azure DevOps, Java, J2EE, Python, Jenkins, Angular JS and REST WS. Customer services call recording, playback and transcription services, workforce management services and various other vendor products integration with Humana systems and operational maintenance of those systems. Azure DevOps platform used for content storage in cloud environment and custom applications were built for playback and workforce management services.
• Working with Product Owner to create and maintain Epics, features, user stories in product backlog using Requirement Management System in Azure DevOps agile tool.
• Facilitate Backlog Refinement, Daily Scrum, Sprint Planning, Sprint Review and Retrospective sessions with the scrum team and PO.
• Managing end to end integration testing and deployments on enterprise cloud infrastructure.
• Created plans for implementing vendor solution integration.
• Managing release plans and activities by liaising with all the teams.
• Making sure the required tasks are created and effort estimations are done on user stories by the team.
• Mentoring team in agile process areas to adapt and practice. Client: Amex Inc, US Sep’19 – July’20
Project: AML – Global Commercial Services (GCS)
Role: Program Manager
Global Commercial Services manages Anti Money Laundering (AML) and Know Your Customer (KYC) projects to ensure the compliance requirements. GCS Operations ensures the quality of the projects by monitoring and testing the applications.
• Working with POs to create and maintain capabilities, features, user stories in product backlog using JIRA. 3
• Providing project management such as planning and execution and quality assurance services such as monitoring and testing services to AML and Compliance projects
• Providing inputs on PI planning activities and manages risks & dependencies.
• Providing weekly and monthly reports to client VPs on progress of the projects. Client: Amex Inc, US Nov’18 – Aug’19
Project: Arena, GO2 (Global Onboarding and Orchestration platform) Role: Program Manager and Scrum Master
Technology: Rally, JIRA, Java, J2EE, Spring, Pega, MongoDB and REST WS. Arena ecosystem provides Test Data Management Self Service Portal for end-to-end integration testing on customer journeys with high availability.
• Working with Product Owners to create and maintain features, user stories in product backlog using JIRA.
• Facilitate Backlog Refinement, Daily Scrum, Sprint Planning, Sprint Review and Retrospective sessions with the scrum team and PO.
• Managing end to end integration testing and deployments on enterprise cloud infrastructure.
• Provide inputs on PI planning activities to RTE for risks/dependencies.
• Making sure the tasks are created and effort estimations done on user stories by the team.
• Mentoring team in agile process areas to adapt and practice. Help team resolving blockers.
• Preparing agile metrics, weekly status reports and monthly governance updates to client. Client: Anthem Inc, US Apr’18 – Oct’18
Project: Enterprise Pricing Engine (EPE) – Legacy modernization Role: Technical Project Manager and Scrum Master
Technology: JIRA, Agile Craft, Mainframe, Java, J2EE, Spring, Exit Legacy and REST WS. Had two Scrum teams on EPE facility and professional streams for Anthem on legacy modernization projects from Mainframe system WGS to Java based EPE.
• Work with product owners on the project requirements, maintain user stories in product backlog using JIRA.
• Facilitate Backlog Refinement, Conduct Daily Scrum, Sprint Planning, Sprint Review and Retrospective sessions with the team and PO.
• Managing end to end integration testing and deployments on enterprise cloud infrastructure.
• Provide inputs on PI planning activities to RTE. Update Agile craft tool for risks/dependencies.
• Obtain effort estimation on user stories from the team based on its complexity.
• Mentoring team in agile process areas to adapt and practice. Help team resolving blockers.
• Preparing agile metrics, weekly status reports and monthly governance updates to client. Client: AllState Insurance, US Jan’18 – Apr’18
Project: Encompass - PMO
Role: Project Manager
Technology: Java, J2EE and Webservices and Mainframe systems Managing Portfolio of Java and Mainframe legacy applications for Encompass – subsidiary of AllState Insurance.
• Managing projects end to end using Waterfall methodology right from Kick-off, Planning, Execution, Release and Closure using EPM and MPP.
• Obtain effort estimation on the functional requirements from the team based on its complexity.
• Mentoring team in PMO processes areas to adapt and practice for all compliance projects.
• Managing end to end integration testing and deployments on enterprise cloud infrastructure.
• Run weekly status call with project stakeholders and work on resolving blockers, if any.
• Preparing financial and weekly status reports and monthly governance updates to client.
• Plan for KT, internal training on required custom frameworks from AllState to the Dev team. 4
SYNTEL PRIVATE LIMITED, INDIA FEB’13 – DEC’17
Client: PayPal, US Oct’16 – Dec’17
Project: Legacy Modernization - InfoSec
Role: Agile Project Manager (Scrum/Kanban)
Technology: Java, J2EE, Spring, Jenkins, Pega Cloud, SOAP and REST WS. Managing Portfolio of Java and C++ applications to mitigate InfoSec vulnerabilities using PayPal Java based framework.
• Working with product owner on the project requirements, create and maintain user stories in product backlog using Rally.
• Facilitate Backlog Refinement, Daily Scrum, Sprint Planning, Sprint Review and Retrospective sessions.
• Obtain effort estimation on user stories from the team based on its complexity.
• Managing end to end integration testing and deployments on enterprise cloud infrastructure.
• Mentoring team in agile process areas to adapt and practice. Help team resolving blockers.
• Preparing agile metrics, weekly status reports and monthly governance updates to client.
• Planned for KT, internal training on required custom frameworks from PayPal to the team. Client: Clydesdale Bank, Scotland Nov’15 – Aug’16
Project: Banking Applications Portfolio
Role: Service Delivery Manager (Onsite)
Technology: Siebel, Lotus Notes and VB on Windows platform. Managing Portfolio of Siebel, Lotus Notes and VB applications development for Clydesdale Bank in Scotland.
• Worked on managing business critical portfolio of applications in Siebel, Lotus Notes and VB areas.
• Managing resources, timesheet, performance of the teams.
• Facilitate Backlog grooming, Daily Scrum, Sprint Planning, Sprint Review and Retrospective sessions.
• Obtain effort estimation on user stories from the team based on its complexity across projects.
• Managing end to end integration testing and QA reports.
• Mentoring team in agile process areas to adapt and practice. Help team resolving blockers.
• Preparing agile metrics, weekly status reports and monthly governance updates to client.
• Worked on technology and process transformation such as migration and effective tools deployment, agile implementation in relevant projects.
• Participating and updating status in monthly governance meeting with customer. Client: Moody’s, US Jul’15– Oct’15
Project: Pega 7 upgrade
Role: Technical Project Manager (Onsite)
Technology: Pega 7, IBM WebSphere and Linux
Infrastructure upgrade on Pega Platform at Moody’s, US.
• Estimation and Planning of the project.
• Project status monitoring, tracking and status reporting.
• Managing end to end integration testing and QA reports.
• Performed Pega 7 Installation, Legacy applications integration and AD Integration for user profiles.
• Provisioned user access roles and privileges.
5
Client: Catholic Health Initiatives (CHI) / Cisco, US Mar’15– Jun’15 Project: Windows 2003 Migration
Role: Technical Project Manager (Onsite)
Technology: Windows 2003/2008 R2/2012 R2 and AppZero migration tool Migration / Upgrade of Win2k3 and older servers to Win2k8 or Win2k12 in CHI environment which are into Health Care services across US and managed in multiple data centers.
• Estimation and Planning of the project.
• Managing Windows 2003 upgrade/migration assessment for Catholic Health Initiatives (CHI).
• Project status monitoring, tracking and status reporting.
• Managing end to end integration testing and QA reports.
• Resource management at onsite and offshore.
• Prepared Server and Application analysis reports with the migration assessment key parameters.
• Reviewed customer documents on various servers/applications and our final deliverable Client: Amex, US Oct’14 – Mar’15
Project: QRM
Role: Project Manager
Technology: Pega PRPC 7, WebLogic/WebSphere and Windows 7. Quality Risk Management on managing Policies and Procedures and various assessments processes.
• Worked in ESG Practice (Enterprise Solution Group) for application development using Pega BPM.
• Worked on RFPs with SMEs.
• Worked on building a POC using Pega PRPC BPM to demostrate capabilities on Workflow automation in one of the Compliance Assessment module of the project.
• Involved in Pre-Sales activities and Client presentations on Pega capabilities. Client: State Street, US Apr’14 – Oct’14
Project: ESF - StateStreet
Role: Project Manager
Technology: Java, J2EE, Apache Camel ESB, Log4j, Oracle 10g and Windows 7. Enterprise Security Framework which is designed for providing unified security framework for various applications within State Street environment.
• Handled POC of the project using Apache Camel as Integration framework
• Handled coordination with onsite team on the KT tasks and inputs from various stakeholders in the project.
• Managing end to end integration testing and QA reports.
• Managed resourcing at offshore
• Provided status updates to the client
Client: The Home Depot, US Jul’13 – Mar’14
Project: Merchandizing and CRM portfolios – The Home Depot Role: Project Manager
Technology: Java, J2EE, JQuery/JMVC, BigData/Hadoop, Jenkins, Eclipse, Log4j, Oracle 10g and Windows 7. Managing delivery of Portfolio of 7+ The Home Depot Merchandizing projects such as Marketing Connection and CRM applications using the Agile methodology and in Metric driven development environment.
• Worked on SOW, Estimation and Planning of the projects
• Project status monitoring, tracking and reporting on daily basis.
• Resourcing and timesheet management
• Managing end to end integration testing and QA reports. 6
• Worked on RFPs and supporting Pre-sales activities
• Managed client visits, presentations and demo on accelerators built
• Worked with SQA to comply organization quality standards and take care of PQI Audit results. Client: FedEx, US Feb’13 – Jul’13
Project: SenseAware® - FedEx
Role: Agile Project Manager (Onsite)
Technology: JDK1.6, VersionOne, Flex, Eclipse, Log4j, Jenkins, Oracle 10g and Windows 7. SenseAware® powered by FedEx provides enhanced visibility during shipping, allowing you to take control of your supply chain. SenseAware helps to heighten security, improve efficiency and productivity, and gain confidence from business partners and clients.
• Worked from client location on Knowledge Transition.
• Managed onsite/offshore coordination on KT.
• Project status monitoring, tracking and reporting.
• Managing end to end integration testing and QA reports.
• Customer interaction on status reporting and risk/issues management. Previous Employment
From To Duration Company Name Designation Role
Feb’12 Feb’13 1 year Polaris FinTech LTD Assistant VP AVP Mar’07 Feb’12 5 years MphasiS LTD Project Lead TPM Dec’03 Feb’07 3.5 years HP India Pvt LTD Senior Designer Tech Lead Jun’02 Sep’03 1.5 years Bahwan Cybertek Pvt LTD Consultant Software Consultant May’00 Apr’02 2 Years WebXL Asia Pvt LTD Software Analyst Software Engineer Summary of Skills
Skill Category Skill Type Skill Detail Level Proficiency Yrs of
Experience
Delivery
Management
Project / Program
Management
Agile, Waterfall Primary Skill Level4-Expert 10+ years Technical
Languages Java, J2EE
Secondary
Skill
Level3 –
Advanced
12+ years
Technical
Process
Automation
Pega BPM
Secondary
Skill
Level2 –
Beginner
1 year
Venkataraman Parthasarathy LinkedIn
Contact this candidate