Customer Service Retail
Resume:
Alyssa Williams
Cashier
Sinton, TX *****
*****************@*****.***
I have 4 children, I am currently a stay at home mother but I need to make income, hopefully from home
Authorized to work in the US for any employer
Work Experience
DSP (Direct Support Professional)
Corpus Christi State Supported Living Center - Corpus Christi, TX December 2020 to May 2021
take care of the clients as of assisting with baths, getting dressed, making sure they have the right texture of food and making sure I knew where they were all at every hour. On this facility they have different homes, none coed. 6-8 clients would live in each home. my job was to make sure they woke up every morning at 6:30 am, take a shower, put there clothes on correctly, take there medicine, eats breakfast, know where my one to one was every hour, make sure they eat lunch and dinner and keep them busy. keeping them busy was a good way of avoiding behaviors. self cutting, spitting on employees, beating up on employees, etc. work hours were suppose to be 6am-2pm but instead it was 6am- 10 or 11pm and sometimes 24hrs. I had to leave the job because I have 4 children with my youngest being 4. Cashier
Loves Gas Station - Sinton, TX
December 2017 to March 2018
Inventory officer
Volkswagen - Houston, TX
September 2014 to November 2016
I got to meet different people from around the world. I work with 18 wheeler drivers coming to pick up cars to take them to different car lots and rental car companies around the world. I had to check them in with there load number and give them a map to find the cars they need and as they drive them to the front I scan them out matching that car to that driver. Education
Diploma
Sinton high school - Sinton, TX
August 2003 to June 2007
Skills
• Live chat (2 years)
• Typing (10+ years)
• Microsoft Excel (10+ years)
• Customer service (8 years)
• Technical Support (1 year)
• Computer Operation (10+ years)
• Troubleshooting (4 years)
• Help Desk (2 years)
• Upselling (4 years)
• Developmental Disabilities Experience (Less than 1 year)
• Nursing home experience
• Patient care
• Special needs
Languages
• English - Fluent
Certifications and Licenses
CPR Certification
December 2020 to April 2021
I got it when I started to work as a DSP and I was suppose to recertify every year, but I don't work there anymore. still know how to do it.
First Aid Certification
December 2020 to April 2021
I got it when I started to work as a DSP and I was suppose to recertify every year, but I don't work there anymore. still know how to do it.
Assessments
Retail customer service — Proficient
June 2021
Comprehending and responding to retail customer needs Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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