Antonia DeLaCruz

Littlefield, TX *****

adv6o9@r.postjobfree.com

+1-806-***-****

Authorized to work in the US for any employer

Work Experience

Receptionist/Medical Records

Cuidado Casero Home Health & Hospice - Lubbock, TX June 2022 to Present

Front office receptionist and Medical Records scanner. Office Manager

Tel-Gold dba Answerlive - Lubbock, TX

June 2006 to March 2022

Managed an office staff of 10-12 bilingual agents for a small answering. My duties included but not limited to payroll, HR, hiring and terminations, training, scheduling, maintaining client accounts,filing, answering multi line phone system, faxing, printing, scanning, emails, ordering supplies, and orientation. Proficient in Outlook, Excel Microsoft and Word and Certified Data Entry Specialist. Education

Certified in Data Entry Specialist

American Commercial College - Lubbock, TX

May 1998 to November 1998

High school diploma/Ged in General Studies

Matthews Adult Learning Center - Lubbock, TX

March 1997 to March 1997

Skills

• Data Entry (10+ years)

• Microsoft Excel (5 years)

• Payroll (10+ years)

• Receptionist (10+ years)

• Scheduling (10+ years)

• Office Management (10+ years)

• Microsoft Office (5 years)

• Human Resources (5 years)

• Outlook (10+ years)

• Typing (10+ years)

• Front Desk (10+ years)

• Schedule Management (10+ years)

• Phone Etiquette (10+ years)

• Administrative Experience (10+ years)

• Computer skills (10+ years)

• Management (10+ years)

• Dispatching (10+ years)

• Leadership

• Customer Service (10+ years)

• Excel

• Word

• Data-Entry

• Multi-line Phone Systems

• Office Administration

• Medical records

• Medical terminology

• Medical office experience

• Clerical experience

Languages

• Spanish - Expert

Certifications and Licenses

Data Entry Specialist

Present

Certified in data entry

Driver's License

February 2018 to May 2024

Class C Driver License

Assessments

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Working with MS Word documents — Familiar

October 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Familiar

Administrative assistant/receptionist — Proficient October 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Data entry: Attention to detail — Proficient

November 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Scheduling — Familiar

October 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Data entry: Attention to detail — Proficient

November 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Customer service — Proficient

November 2021

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Professionalism — Highly Proficient

April 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Highly Proficient

Medical receptionist skills — Proficient

January 2023

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Data Entry Specialist

Contact this candidate