Antonio Palma Atemiz
** ***** ****** **** *****, CT 06516 H: 203-***-**** C: 203-***-**** ************@*****.***
Objective
To obtain a managerial position with an expanding company where my skills and ambitions can be effectively utilized and allow further career growth and upward mobility.
Profile
Bilingual professional with nearly 20 years of hospitality and restaurant management experience whose skills include being a fast learner, team player and demonstrated leadership ability. Moved through the ranks from dishwasher to head cook to kitchen manager is a six month period. In-depth knowledge of process and methods of food preparation and beverage service. Extensive knowledge of managing and handling diverse kitchen staff. Highly knowledgeable in every aspect of managing large franchise restaurants including inventory, supervising staff, guest relation management and ensuring top notch customer service and satisfaction.
Experience
Uno Chicago Grill Company, Milford CT June 1991 – October 2004
Dishwasher / Head Cook / Kitchen Manager
Began as dishwasher and was promoted to line cook after only three months
Promoted again to head cook and then kitchen manager after six months
Ensured food preparation and handling in accordance with CT state health codes and regulations
Oversaw kitchen operations to ensure staff and customer safety
Organized efficient expo system to provide prompt delivery of food to customers
Trained new cooks and evaluated staff performance
Uno Chicago Grill Franchise, Bronx, NY December 2004 – July 2008
Manager
Supervised 40+ wait and kitchen staff in busy inner city eatery
Ensured that all guests leave establishment with satisfaction
Tracked/monitored inventory of food, liquor and other restaurant supplies for ordering and loss prevention purposes
Tallied nightly revenue averaging $8-10K to ensure that all money is properly accounted for and stored in safe
Conducted monthly sales comparisons against previous year’s achievements to establish future sales goals
Responsible for staff hiring, orientation, evaluation and scheduling
Buffalo Wild Wings, New Rochelle, NY August 2008 – present
Buffalo Wild Wings, Milford, Connecticut
Buffalo Wild Wings, New Haven, Connecticut
Kitchen Manager
Direct, organize and dictate daily tasks to the kitchen staff
Monitor and oversee kitchen labor/food cost, inventory controls and budgetary requirements
Responsible for hiring, training and managing various staffing levels throughout shifts
Work independently and exercise independent judgment to solve personnel and production issues
Ensure that staff follow recipes and portion servings accurately
Observe all applicable sanitation standards in dish, food prep/storage and dining areas
Supervise the daily cleaning and sanitation of the kitchen, equipment, dishes and utensils
Use proper procedures for receiving and storage of groceries and kitchen supplies
Maintain high standards of ethical behavior and confidentiality to create a healthy work environment for all employees
Education
College Cobat, Mexico City, Mexico 1988-1990