BRENDY HERRERA

Experience Summary: Ms. Herrera possesses 20+ years professional experience specializing in administrative support. She has supported various companies in this capacity giving her refined skills in coordinating schedules, meetings, and events; maintaining facilities in optimal condition functionally and aesthetically; acting as a liaison between all levels of staff, leadership, and external partners. She is currently providing administrative support to NTT DATA. (NETE) by scheduling, tracking, and executing events; managing and ordering monthly supplies; and assisting with corporate initiatives and events.

EDUCATION / CERTIFICATION / TECHNICAL SKILLS

Education:

Associates in General Education, Northern Virginia Community College, 2009

Technical Skills:

Experienced In: Microsoft Office, Word Excel, PowerPoint, Outlook365

Proposed Position / Function / Role:

Administrative Support

Relevant Experience:

NTT DATA. (NETE), Executive Assistant, January 2022 - Present

Acting as an Executive Assistant to the Sr. Vice President. Responsibilities include:

Managing the Executive’s calendar, including making appointments and prioritizing the most sensitive matters.

Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf.

Maintaining comprehensive and accurate records

Performing minor account duties including sales trackers.

Assisting high-level staff members with scheduling and setting up meetings.

Assisting with corporate initiatives and events.

NET ESOLUTIONS CORP. (NETE), Administrative Support, December 2018 - 2021

Acting as facilities coordinator, communicating with the building about any necessary improvements or issues. Responsibilities include:

Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services for our three locations.

Manage invoices from vendor to assist the accounting department.

Maintained employee data and kept updated accounts of all employment records.

Maintaining facilities, including kitchens, conference rooms, and offices / cubes, including locating and scheduling outside vendors to accomplish tasks as necessary (ex. plumbers, electricians, etc.)

Scheduling, tracking, and executing events, including quarterly company-wide bonding events.

Greeting, tracking, and assisting all guests to NETE in a friendly, professional manner.

Managing and ordering monthly supply orders.

Assisting high-level staff members with scheduling and setting up meetings.

Assisting with corporate initiatives and events.

Maintaining facilities, including kitchens, conference rooms, and offices / cubes, including locating and scheduling outside vendors to accomplish tasks as necessary (ex. plumbers, electricians, etc.)

Remax One Solutions, Executive Assistant, February 2016 – November 2018

Managed and maintained CEO’s calendar including scheduling appointments, internal / external meeting, and conference calls.

Coordinated CEO’s travel itineraries, flight, hotels accommodations, rental car and other travel needs.

Drafted and edited correspondence, communications, presentations, and other documents on behalf of CEO.

Completed monthly expense reconciliations for CEO’s corporate credit card and out of pocket expenses.

Provided assistant and support to Vice President, Strategic Operations on various project such as new employee onboarding, company board calendar planning and staff communication.

Served as a liaison with internal staff at all levels.

Interacted with external partners as well as leadership.

HP Environmental, Inc., Administrative Assistant, October 2011 – September 2015

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Maintained the front desk and reception area in a professional and organized fashion.

Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and handwritten notes.

Help micro department with samples set up as well us laboratory data entry. Made copies, sent faxes, and handled all incoming and outgoing correspondence.

Organized files, developed spreadsheets, faxed reports, and scanned documents.

Created and maintained spreadsheets using advance Excel functions and calculations to develop reports and lists.

Metropolitan Restaurant, Front Desk Receptionist, February 2005 – September 2011

Managed the receptionist are, including greeting visitors and responding to telephone and in person requests for information.

Designed electronic files systems and maintained electronic and paper files.

Planned meetings and prepared conference rooms. Received and distributed faxes and mail in a timely manner.

Help with employee verification.

MacDonald Eye Care, Store Manager, December 2004 – December 2012

Maintained staff by recruiting, selecting, orienting, and training employees.

Responsible for maintaining a safe, secure, and legal work environment and developing growth opportunities for the company and employees.

Accomplishes financial objectives by forecasting requirements; preparing and annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Responsible for Customer Service, Meeting Sales Goals, Closing Skills, Territory Management.

Possesses skills in prospecting, negotiation, self-confidence, product knowledge, presentation skills, client relationships, and motivation for sales.

Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.

WORK HISTORY

NTT DATA

Executive Assistant

01/2022 – Present

NET ESOLUTIONS CORP. (NETE)

Administrative Support

12/2018 – 12/2021

Remax One Solutions

Administrative Assistant

02/2016 – 11/2018

HP Environmental

Administrative Assistant

10/2011– 09/2015

Metropolitan Restaurant

Front Desk Receptionist

02/2005 – 09/2011

MacDonald Eyecare

Store Manager

12/2002 – 12/2004

CERTIFICATION

I hereby certify that the information contained in this resume is correct and accurate to the best of my knowledge.

Brendy Herrera

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