Karen Hendrix

Borden, IN *****

adv6n0@r.postjobfree.com

317-***-****

To obtain a position with a company where I can utilize my work experience as well as my interpersonal skills in leadership ability.

#readytowork

Authorized to work in the US for any employer

Work Experience

Office Manager

Arts and Crafts Dental - Louisville, KY

June 2019 to Present

Managing daily schedule to meet monthly goals. Welcoming patients to practice Register patients, answer all incoming telephone calls. Insurance Billing and follow on collections. Manage AR. End of day and month reports. Daily deposits. Customer service Front Desk Associate

Affordable Dentures & Implants - Jeffersonville, IN April 2017 to April 2019

Welcome patients to practice. Register / check out each patient. Follow patients treatment plan for future appointments. Answer all incoming calls. Insurance billing and authorization. Accounts payable. Scanning of all paper work. Managing the schedule to meet project goals. Practice Manaher

Baptist Health System KY & IN - New Albany, IN

January 2016 to October 2017

Supervision of staff, managed daily operation of Endo practice. Monitoring productivity while keeping in payroll budget. Staff performance evaluation s. Accounts payable. Budget and cost containment ordering of supplies. Month end reporting. Working within Joslin in Boston to achieve goals in the Diabetes Education Department

Practice Manager of Lakeview

Norton Healthcare Louisville - Louisville, KY

August 2014 to February 2015

formerly at Jewish Physician Group)

Transitioning the Achieved Practice into Norton Healthcare environment. Supervision of staff, payroll, end of month reports, accounts payable,

Kronos timekeeping, Budget and cost containment. Th Practice Manager Level II

Jewish Physician Group

September 2008 to January 2014

Supervision of staff, Kronos timekeeping, Accounts payable, Billing and Collections, month end reports, Performance evaluations, Implementation of electronic records. Budget and Cost containment. Practice Manager Level I

Karageorge & Associates - Louisville, KY

February 2004 to September 2008

40% of practice was Jewish Physician Group)

201 Abraham Flexner Way

Louisville, Kentucky

Practice Manager Level I

Supervision of staff, scheduling appoints, referrals, Accounts payable, end of month reports, Billing and collections, human resources.

Education

High school or equivalent in General

Miami Dade College - Miami, FL

June 1976 to June 1977

Skills

• Payroll (10+ years)

• Scheduling (10+ years)

• Billing (10+ years)

• Quickbooks (5 years)

• Accounts Payable (10+ years)

• Clerical (10+ years)

• Data Entry (10+ years)

• Microsoft Office (10+ years)

• Microsoft Word (10+ years)

• Organizational Skills (10+ years)

• Outlook (10+ years)

• Receptionist (7 years)

• Filing (10+ years)

• Microsoft Excel

• Typing

• Office Management (10+ years)

• Human Resources

• Bookkeeping (10+ years)

• accounting

• Accounts Receivable

• Excel

• Practice Management (10+ years)

• Marketing

• Word

• Computer Literacy

• Front Desk (10+ years)

• Customer Service (10+ years)

• Time Management (10+ years)

• EMR Systems (7 years)

• Medical Office Experience (7 years)

• Medical Scheduling (10+ years)

• Front Office

• Guest Service

• Reception

• Administrative Experience

• Leadership Experience

• Office Experience

• Office Manager Experience

• Microsoft Outlook

• Dental Office Experience

• Schedule Management

• Project Scheduling

• Root Cause Analysis

• Supervising Experience

• Management Experience

• Accounting Software

• Kronos

• Insurance Verification

• Budgeting

• Medical Billing

• Recruiting

• Epic

• HIPAA

• Healthcare Management

• Insurance Verification

• Kronos

• Medical Billing

• Recruiting

• Budgeting

• Medical Records

• Medical Coding

• Quality Assurance

• Financial Report Writing

• Employee Orientation

• Auditing

• Medical Receptionist

• Public relations

• Medical terminology

Assessments

Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Verbal Communication — Proficient

June 2019

Speaking clearly, correctly, and concisely

Full results: Proficient

Administrative Support — Proficient

June 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient

Electronic Medical Records: Best Practices — Proficient June 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Administrative Support Professional Fit — Proficient July 2020

Measures the traits that are important for successful administrative support professionals. Full results: Proficient

Customer Service Fit — Proficient

July 2020

Measures the traits that are important for success for customer service roles. Full results: Proficient

Medical Receptionist Skills — Highly Proficient

July 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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