Data Entry Customer Service
Resume:
Eva Smith
Spokane, WA, *****
Objective: To utilize my exceptional customer service, organization and clerical skills as an Executive Assistant.
Highlights of Qualifications
A.A.S. Marketing degree from Spokane Falls Community College.
Two years of office/clerical work.
Three years as a Community Relations Manager (CRM)
Assistant manager in a hotel gift shop.
Skilled in assisting executives in their tasks.
Twenty plus Years in a Public bookstore have provided me with the customer service skills including a good understanding of the spoken and written language, an ability to listen to and understand a customer’s request, problem-solving skills and professionalism.
Advanced customer service skills give me the ability to actively serve customers, resolve issues, initiate changes, teach co-workers and maintain calm regardless of customers’ attitudes.
Medical chart conversion and data entry.
20 yrs+ working with the public in general.
Relevant Experience
Clerical/Office Skills
Multi-line Phone operator 20 yrs+
Multi-task oriented.
Adept with Windows 98 -2013, Excel 98-2013, and PowerPoint 98-2013
Also Word 98-2013.
40 wpm.
Assisted in college library sorting media.
Managed hotel gift shop 1 year. Trade show set-up/take-down.
Data entry as a chart converter.
Employment History
Barnes and Noble Spokane, WA 2000-Present (Bookseller)
509-***-**** Hilde Harris
Dishman Dodge Spokane, WA. 1999-2000 (Receptionist)
509-***-**** Richard Bowman
Mukogawa College Spokane, WA 1998-1999 (Resident Assistant)
509-***-**** Mary Jo
Quality Inn Spokane, WA 1996-1997 (Assistant Mgr.)
509-***-**** Jeff Duty
Rockwood clinic Spokane, WA 1995-1996 (Medical chart converter) 509-***-**** Renee
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