CHRISTINA BERNAL

Customer service representative

Gardena,Ca

310-***-****

adv6eo@r.postjobfree.com

Experienced customer service representative with excellent client and project management skills. Action oriented with strong ability to communicate effectively with clients and contractors.

SKILLS

. Client focused

. Quick learner

. File maintenance

. Bilingual English / Spanish

. Good communication skills

. Credit card charging

. Multitasking

. Weekly payroll

. Billing / accounts receivable

EXPERIENCE

01/2006 to 03/2007

Elderly Care my responsibilities included helping client get dressed for the day, preparing her meals for breakfast lunch and dinner, light housekeeping helping her shower and preparing her for bed.

Southern California maid service - Gardena, Ca

Customer service representative

07/1999 to Current

Responsibilities include answering phone calls and assisting clients with making future appointments emailing receipts or or bills or assisting contractors out in the field.

Finalizing jobs performed by inputting type of payment received and also who completed the job into computer.

Receiving computer jobs from contractors and collecting cash and checks. Charging credit cards and billing clients.

Dispatching contractors to cleaning locations.

Weekly payroll

Translating for clients and contractors.

EDUCATION

Gardena High School - Gardena, CA

High School Diploma - 1998

Contact this candidate