Service Representative Customer
Resume:
CHRISTINA BERNAL
Customer service representative
Gardena,Ca
************@**********.***
Experienced customer service representative with excellent client and project management skills. Action oriented with strong ability to communicate effectively with clients and contractors.
SKILLS
. Client focused
. Quick learner
. File maintenance
. Bilingual English / Spanish
. Good communication skills
. Credit card charging
. Multitasking
. Weekly payroll
. Billing / accounts receivable
EXPERIENCE
01/2006 to 03/2007
Elderly Care my responsibilities included helping client get dressed for the day, preparing her meals for breakfast lunch and dinner, light housekeeping helping her shower and preparing her for bed.
Southern California maid service - Gardena, Ca
Customer service representative
07/1999 to Current
Responsibilities include answering phone calls and assisting clients with making future appointments emailing receipts or or bills or assisting contractors out in the field.
Finalizing jobs performed by inputting type of payment received and also who completed the job into computer.
Receiving computer jobs from contractors and collecting cash and checks. Charging credit cards and billing clients.
Dispatching contractors to cleaning locations.
Weekly payroll
Translating for clients and contractors.
EDUCATION
Gardena High School - Gardena, CA
High School Diploma - 1998
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