ABSTRACT

Certified Project Management Professional with more than 6 years of experience working with multiple cross functional teams to accomplish short, medium, and long-term project goals. Clear understanding of Waterfall and Agile processes and principles.

CORE COMPETENCIES

Experience in managing Agile delivery teams, sound knowledge in Waterfall process

Develop and manage integrated project plan(s) with clear objectives to be delivered, milestones, owners, and due dates

Ability to prioritize across multiple workstreams by providing support to ensure alignment of objectives, desired outcome, and execution plans

Structure and lead working sessions to plan and execute integration work on assigned workstream(s)

Determine key stakeholders and navigate them within the organization to influence, build consensus and get things done

Lay out and communicate the critical path and coordinate interdependencies across work-streams

Proactively identify risks and issues, bring the appropriate resources together, and drive the design and implementation of solutions, decision making, and risk mitigation

Maintain control environment by ensuring programs and projects are completed in accordance with all Risks, Control, and Compliance

Provide periodic, executive level communications of progress/status report to leadership including recommendations in resolving issues/concerns

Implement project management disciplines to monitor and control project execution and ensure that the desired outcome is achieved

SKILL SET

Develop Project Charter Agile Scrum methodologies Cost Management

Develop Business case Business process Reengineering Schedule Management

Technical Writing Budgeting and Forecasting Resource Management

Process Improvement Workflow System Development Conflict Management

PROFESSIONAL EXPERIENCE

DC Info Tech, LLC – Ashburn, VA 12/2020- Present

Role: Project Manager

Responsibilities:

Simultaneously managed multiple projects with 4–12-month timelines involving varied business units. Led cross-functional project teams of 6-9 employees, managing project tasks amid strict schedule

Managed project financials including budgeting, forecasting, tracking actuals and cost management

Identified, recommended, and oversaw data collection systems for multiple projects

Provided strategic recommendation by analyzing end user feedback and data driven results

Recruited and oversaw personnel to achieve performance and quality targets. Tracked team member performance closely to meet deadlines. Coordinated resources between projects

Sourced, vetted, and managed vendors needed to accomplish project goals

Actively communicated to resolve issues and conflicts, both within and beyond

Deployed process, project, and change management expertise utilizing applicable tools, plans and methods to achieve project milestones, business outcomes and change adoption

Recommended key performance indicators that define measurable progress toward strategic outcomes

Reported regularly to senior managers on project progression, problems and their resolve

Performed project close-out activities to include identifying lessons learned/best practices to inform the success of future projects. Apply continuous improvement methodologies throughout the project management lifecycle

Environment: MS Outlook, MS Office, MS SharePoint, QuickBase, MS Project Professional, MS Enterprise Project Management, JIRA, Confluence, MS OneNote, Medallia, Project Charter, Gantt Chart, SAFe

Consulate General of Bangladesh –Los Angeles, CA

Head Of Chancery (Task order PM) 07/2016-11/2020

Responsibilities:

Provided end to end project management support including scoping, business case management development, implementation, monitoring and change management

Led the consular team in raising $1.14 million in consular service fees, cut the service delivery time by 30% with introduction of new data management system

Spent operational and special budget grant to the tune of $2.93 and $8.3 million

Maintained liaison with client leadership including government’s Project Officer and Contracting Officer’s Representative (COR) to provide proactive support

Worked closely with the Project Management Office (PMO) to leverage program management support for invoicing, tracking, staffing, and other administrative activities required to ensure effective administrative and technical delivery for programs

Performed as primary contact for all staffing, deliverables, and project administrative matters

Managed payroll, leave, disciplinary measures, training programs, periodical evaluation

Demonstrated national and international cultural awareness and sensitivity, and the ability to work with and influence varied customer groups effectively. As the key driver of consulate’s priorities worked with the Office of Foreign Missions (OFM), Los Angeles Area Chamber, Diplomatic Protection Unit, LAPD, Embassy in Washington DC and other relevant entities - diverse group of people with varying perspectives

[This operational role at the consulate came on top of my counseling role (commercial counselor) at the consulate. The latter is not detailed here considering lesser relevance]

Environment: Business Case, Project Charter, Gantt Chart, MS Project, MS Excel, MS Outlook, MS Office, MS SharePoint, QuickBase, MS OneNote

Deputy Project Director 07/2014-6/2016

Large Taxpayers Unit (LTU Tax) –Dhaka, Bangladesh

Responsibilities:

Ensured three-fold objectives of the project: build capacity by developing a modern, state- of-the art technological backbone at LTU, quicker mobilization of revenue and ensure further ease of doing business

Identified stakeholders, classified them and prepared a stakeholder engagement plan. Per the classification captured their requirement and then developed Project Scope Statement

Identified and appointed key project team members, subject matter experts, distributed their roles and created Work Breakdown Structure (WBS)

Established execution "roadmap" and defined work in collaboration with Business PMO to achieve the Project's mission and vision

Applied rolling wave planning to layout schedule and cost baseline. Determined resources and quality for the project that also led to the preparation of Quality Management Plan. This QMP was maintained through the entire project

Prepared and communicated standard and ad hoc management reporting and presentations

Identified and kept tracking project issues and drive resolution, escalated issues to upper management appropriately

Monitored project risks and brought changes in scope, time, and cost for better performance.

Maintained change control process by channelizing thru Change Control Board (CCB)

Established best practices and innovative approaches to build a continuous improvement model

Environment: Primavera, MS Excel, MS Outlook, MS Office, MS SharePoint

EDUCATION

Master of Science in Public Policy & Management (MSPPM)

Heinz College, Carnegie Mellon University - Pittsburgh, PA

Master of Business Administration (MBA)

Institute of Business Administration, University of Dhaka – Dhaka

CERTIFICATIONS

PMP - Project Management Institute

CSM – Scrum Alliance

PUBLICATIONS

https://www.thedailystar.net/author/al-mamoon

MEMBERSHIPS/ ASSOCIATIONS

Project Management Institute since 2021

Pacific Council on International Policy since 2017

Los Angeles Area Chamber 2016-2020

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