General Manager Operations
Resume:
Matthew Marco
Saint Peters, MO *****
**********@*****.***
Willing to relocate to: St. Louis, MO - -
Authorized to work in the US for any employer
Work Experience
General Manager
Pizza Hut - Washington, MO
November 2022 to February 2023
Perform daily operations from opening to closing
Daily inventory updates and truck orders
Hiring, training, coaching, promoting and terminations Daily safe counts and bank runs.
Inputting payroll in to turn into Payroll and HR
Manage food cost and labor on the P&L
Operations Manager
Raising Cane's Chicken Fingers - Cottleville, MO
October 2020 to September 2022
Annual Sales Volume: $4M
• Responsible for operations of the restaurant
• Run labor cost at 16% versus a budget of 17.5%
• Manage food cost at 26.7% with the budget set at 28%
• Recruit, interview, hire new team members; promoted 18 team members into management positions
• Complete food ordering, weekly and monthly inventory control
• Manage all P&L activity, budget, and cost controls
• Ensure restaurants is neat, clean and adheres to all sanitary protocols
(Reason for leaving: Offer agreement was not kept by leadership, but left on good terms) General Manager
LA Fitness - Clearwater, FL
July 2013 to September 2020
• Managed team of 40 employees to create a positive work environment
• Payroll and P&L Management
• Consistently beat year over year profit margins
• Set up business to business relationships to help promote sales
• Developed checklist system for consistency
• Ensure all equipment was maintained and in proper working order
• Recruit, hire, and train all new employees
(Reason for leaving: Relocated to Missouri to be closer to family) General Manager
Jerome Bettis Grille - Pittsburgh, PA
May 2011 to February 2013
Annual Sales Volume: $5.5M
• Managed operational, financial and administrative responsibilities while exceeding the expectations of our guests, athletes, and celebrities
• Improved annual net sales year over by 9.2%
• Lowered labor by 5.3% and hourly turnover by 47% by developing a staff that exceeded standards while adhering to policies and procedures of the company
• Managed food cost and inventory to all budget allowances
• Responsible for all hiring, training, and promoting of team members
(Reason for leaving: Relocated to Clearwater to support spouse's career) VP/Regional Manager/GM
Ker's Wing House - Largo, FL
June 2007 to September 2010
Annual Sales Volume: $15M
• Growth/ Managed 19 units and was responsible for 3 new store openings
• Established daily, weekly, monthly, and quarterly goals to increase top line sales bringing comp sales from 9.5% to .07% year over year
• Lowered management turnover rate by 32% favorable swing
• Manpower/ hired, trained, mentored, and led a team of over 100 managers
• Brand Protection/ minimizing deviation, following correct policies, procedures, and company specified systems
• Vendor negotiations
• Extensive P & L training which helped control the middle line raising net profits
(Reason for leaving: Recruited by Jerome Bettis for his restaurant) Director of Ops
Sports One Promotions - Tallahassee, FL
2003 to 2007
Education
Bachelor's in Nutrition in Nutrition
Florida State University - Tallahassee, FL
Associates of Arts
Tallahassee Community College - Tallahassee, FL
Skills
• P&L Management
• Labor cost analysis
• Sales management
• Forecasting
• Profit & loss
• Management
• Budgeting
Certifications and Licenses
ServSafe
January 2023 to January 2028
Contact this candidate