EBENEZER ANSAH

P.O.BOX AS *** ASAWASI-KUMASI · 027*******/050*******

adv67i@r.postjobfree.com · https://www.linkedin.com/in/ebenezer-ansah-69603499 ·

EXPERIENCE

**** – 2020

IT INSTRUCTOR, INTERCOM PROGRAMMING & MANUFACTURING CO. LTD(IPMC)

A qualified, dynamic and results oriented IT Professional, with a 10 years’ experience in system maintenance and troubleshooting, with the attitude in getting things right and meeting new challenges and seeing them through completion, while remaining confident and proactive.

2008 – 2010

IT INSTRUCTOR, MMOFRATRO SCHOOL

experience in system maintenance and troubleshooting, with the attitude in getting things right and meeting new challenges and seeing them through completion, while remaining confident and proactive

2004 – 2007

IT INSTRUCTOR TRINITARIAN IT MISSION

EXPERIENCE IN SYSTEM MAINTENANCE AND TROUBLESHOOTING, WITH THE ATTITUDE IN GETTING THINGS RIGHT AND MEETING NEW CHALLENGES AND SEEING THEM THROUGH COMPLETION, WHILE REMAINING CONFIDENT AND PROACTIVE

EDUCATION

JULY 2007

DIPLOMA, INTERCOM PROGRAMMING & MANUFACTURING CO. LTD(IPMC)

A+ in hardware and software

N+ network Administrator

Microsoft Certified Engineer

SEPTEMBER 2004

CERTICATE, TRINITARIAN IT MISSION

JANUARY 2000

WASEC, BAIDOO BONSOE SENIOR SEC./TEC.SCH

SKILLS

Diagnosis of desktop, application, networking and infrastructure issues.

Have a good technical network background.

Working knowledge of major networking components & hardware components.

Extensive knowledge of Microsoft based operating systems, including Windows XP/Vista/8/ 7/10, Office 2003, 2007,2016and 2019, Windows Server, Small Business Server 2003/2008, Active Directory management Exchange 2003/2007/2012, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and.

Configuring and Managing Microsoft Windows Server 2003 Environment

Configuring and Managing Microsoft Windows Server 2008 Environment

Configuring and Managing Microsoft Windows Server 2012 Environment

Managing and Troubleshoot share folders on the network

Installing and Managing Microsoft Exchange Server 2013

Networking Installation & Management (LAN & WAN)

Configure and Troubleshoot Cisco Switches and Routers

Managing and Maintaining Business Database System

PC Hardware Repairs & Maintenance

Troubleshoot TCP/IP Network

Network Monitoring and Security Management

Data Backup and Restore

Good Communication Skills

ACTIVITIES

A bright, talented and ambitious IT support technician with a strong technical background who possesses self-discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possessing a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately. Looking for a suitable IT support technician position with a successful and dynamic company that offers room for progression

INTEREST / HOBBIES

Internet browsing, Reading, and Watching football matches.

REFERENCES

Mr kwaku boakye (instrauctor)

Intercom Programming & Manufacturing co. ltd(IPMC)

Tel: 020*******

Mr. JOHN ABOLOSO

TRINITARIAN IT MISSION

Tel: 027*******

Contact this candidate