Center Representative Administrative Assistant

Debra L. Jankowski

** ******* *****

Avon, CT ***01

Phone: 860-***-****

Email: ************@*****.***

JOB OBJECTIVE: To build a long term career with the opportunity for growth; enhancing my professional skills to achieve the organization's goals.

EDUCATION:

2001: Certificate in Advanced Microsoft Office

Including: Word, Excel, PowerPoint, Outlook, Publisher & Access New Horizons Computer Learning Academy, Windsor, CT 2001: Associate Degree in Business Management

Tunxis Community College, Farmington, CT

1999: Certified Nurses Aide

Tunxis Community College, Farmington, CT

WORK EXPERIENCE:

2016-2022:. Daycare Provider

Self-Employed

Avon, CT

Responsibilities:. Full-time childcare/tutoring for a 5-8 year old girl needing assistance with core school subjects and socialization needs.

2016-2018:. Waitress

Lemongrass Asian Restaurant, Burlington, CT

Responsibilities: Provide exceptional customer service while serving customers food and drinks including beer and wine, stocking of all food supplies and prep areas, keep the dining area clean and assist in food preparation.

2008-2013: Administrative Assistant - Nursing Critical Care Division

Saint Francis Hospital & Medical Center, Hartford, CT Responsibilities: Assist Critical Care Division Director of Nursing and Nurse Managers with staff scheduling, scheduling meetings, former St. Francis School of Nursing transcript requests, assist in simulation labs for nurse development and continuing education, provide back-up administrative support to the CEO, COO & Department of Nursing Directors, support Quality Improvement Department with Joint Commission & Department of Public Health visits/requirements.

2004-20008:. Supervisor of Registration Services & Centralized Scheduling Bristol Hospital, Bristol, CT

Responsibilities: Work closely with Patient Financial Services department head & physicians in building scheduling system including patient pre-test/pre-op instructions, scheduling of all outpatient tests & Same Day Admission procedures, staff scheduling, payroll, collecting patient demographics, insurance verification, prior authorizations, collecting copays, new hire process including training, billing of all outpatient tests/procedures and collections. 2001-2002: Medical Receptionist/CNA

SubAcute Center of Bristol, Forestville,

Responsibilities: Scheduling of all nursing staff, ensuring patient charts meet Joint Commission & Department of Public Health requirements, scheduling patient medical appointments & transportation, assisting patients & patient families with admission process/paperwork, taking & performing patient vital signs and assisting patients with activities of daily living.

1999-2001: Accounts Receivable/Human Resource Administrator Lauretano Sign Group, Terryville, CT

Responsibilities: Billing of all accounts, daily deposits, collection calls, payroll, processing of benefits for all new hires providing back-up support for Accounts Payable Administrator. Professional Skills/Training:

EPIC

EMR

ICD-10

Quickbooks

ADP Payroll

Type 80+ wpm

Nursing Staff Scheduler

Medical Scheduler including outpatient tests and surgical procedures Medical Billing

Insurance eligibility

Prior Authorizations

Patient Registration

Microsoft Office

Call Center Representative

Dispatcher Trained

Multi-line phone system operator

COVID Vaccinated

References Available Upon Request

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