Medical Assistant Front Desk

Career Focus

Continue providing excellent patient care in an environment that values team players and facilitates both personal and professional growth.

Experience

Over 20 years of experience in healthcare including emergency medicine, specialty practices, and family/internal medicine. Passionate about providing high-quality medical care and emotional support to patients and their families.

Leadership: Lead a team of 3+ Medical Assistants. Experience interviewing, training, and mentoring new MAs. Assists Practice Manager with reports and is the main point of contact in their absence. Works with front office staff to ensure smooth daily on-site operations and staff coordination/communication.

Clinical Experience: Vaccine storage and handling, drawing up/administering medications, scheduling outside testing, cleaning/stocking exam rooms, taking vitals, routine screenings, EKGs, injections, specimen collection, basic lab/specimen processing, phlebotomy, assisting physician with minor surgeries and procedures, triage incoming patient calls. Proficient and familiar with sterile techniques.

Administrative Skills: Experienced with EMR, electronic prescriptions, and prior authorizations. Checking patient in/out, scheduling appointments, answering phones, insurance verification, accounts payable and referrals. Played a key role in a clinic relocation. Responsible for ordering all clinical supplies as well as vaccines. Experience with VFC management.

Certifications

NHA Certified Clinical Medical Assistant 4522-0035 (CCMA)

CNA/EMT

Current BLS and First Aid

Employment History

Centura Health, Colorado

oLead Medical Assistant, April 2012 – Present

Conifer Medical Center, Colorado

oCertified Medical Assistant, October 2007 – October 2010

Green Mountain Dental Group, Colorado

oInsurance Verification, September 2000 – September 2001

Gates Medical Center, Colorado

oFront Desk Staff, June 1999 – September 2000

Prism Medical Group, Florida

oMedical Assistant/Front Desk Staff, January 1996 – May 1999

Education and Training

South Denver School of Nursing Arts

Centennial, Colorado

CNA - Certification

Mercy College

Dobbs Ferry, New York

Athletic Training Sports Management

Dean Jr College

Franklin, Massachusetts

Athletic Training Sports Management

John Jay High School -1991

Hopewell Jct., New York

HS Diploma

References can be provided upon request.

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