Test Lead Analyst
Resume:
Rockaway,
NC - *****.
Phone: 864-***-****
Email: **********@******.***
Anton Christy Muthu Ramalingam
Profile
** ***** ** ********** (4 yrs at Offshore & 8 yrs at Onshore) in testing of software applications that was associated with IBM India Pvt. Ltd
Executed software projects for Insurance domains
Experience in leading teams. Handled multiple roles – Functional Test Lead, E2E Test Lead, System Engineer & Test Analyst
Worked with Waterfall and Agile Testing projects in my journey
Good Experience in Manual Testing and in Leading Automation Testing with my team
Working closely with the Business partners and stakeholders for defusing and resolving client related concerns and sitting at Client location at Cary, NC, USA.
Good knowledge of various phases of SDLC, STLC and Bug Life Cycle
Excellent communication skills, self-motivated, ability to handle multiple tasks, able and willing to learn quickly. Involved in training, motivating and mentoring a 20+ team as a Cluster Lead.
Strong knowledge Functional, Smoke, Integration, Regression and E2E testing.
Experienced in major project activities as a Lead – Estimating for the project based on the requirements, Preparing Test Plan, Test Strategy and presenting to clients, reporting project status to clients and Preparing Sign-Off document at the end of the Testing.
Good knowledge on developing Test Scenario, Test Cases for functional, non-functional, Regression, Smoke, Integration, E2E and system requirements.
Proactive, Quick learner, good team player and an individual with good analytical skills in resolving issues. Good aptitude to learn new tools and technologies.
Experience in organizing Account level fun events within project.
Skill Set
RDBMS: Oracle SQL, DB2
O/S: UNIX, Windows, Mainframe z/OS
Testing Tools: HP ALM, JIRA
Domain: Insurance
Processes: IBM’s QMS (Quality Management System)
Design Methodology: Agile and Waterfall
Operating Systems: Windows, Linux
Education
Bachelor of Engineering (B.E.) Computer Science from PSG College of Engineering (Anna University)
Experience Summary
Worked as a Test Lead in IBM India Private Limited
Professional Experience
October 2010 – August 2022
Project 1: Name : PFR – Provider Foundation Redesign (Dental)
Client : MetLife
Start Date : 1st Oct 2018
End date : 2nd Aug 2022
Role : Onshore Test Lead (Cary, NC)
Project Description
Provider Foundational Re-design: This project is about the UCS (MetLife's US Dental Claims Processing System) dental provider data, which currently resides in mainframe VSAM files that were initially designed 35+ years ago, is being migrated to a modern relational database and restructured to better meet the needs of today's business. Additionally, a modern web UI will be built on the DMA platform for the purpose of maintaining this data. Currently, the data is maintained via CICS green screens that were initially designed 35+ years ago. These concurrent initiatives will deliver a solution that better meets the needs of today's US Dental business and significantly reduces the amount of time that is spent (by Provider Operations associates and affiliated vendors) maintaining the dental provider data
Project Responsibilities
As a Test lead for agile team, I am responsible for all the test management activity of the projects and programs
New Agile team formed to develop this new application
I represent QA team on all the agile team meeting as a SPOC
My daily responsibilities including joining daily scrum meeting to provide daily status on the project execution and resolve issues
Represent QA team for grooming sessions, Sprint planning and Iteration Retrospective
Responsible for Project Estimates, Forecasting, Budgeting and Reporting to Senior management of IBM
Facilitated test data support for MetLife UAT teams
Director and VP level reporting about the program on weekly and monthly basis
Responsible for preparing Test Strategies, E2E Project Plan, Test plan, Test Design, Test Metrics documents
Responsible for managing scope, planning, tracking, change control, Sign Off, aspects of the project
Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer
Involved in team building and mentoring the project team
Maintaining and executing automation scripts for sprints using Selenium (STAX framework)
Environment: Web application, Mainframe, DB2
Team Size: 13
Project 2: Name : Panorama Program
Client : MetLife
Start Date : 1st Dec 2017
End date : 30th Sep 2018
Role : Onshore Test Lead
Project Description:
Panorama – Panorama is multiyear program where legacy applications will be sunset and building new application to continue same business with effective and efficient manner. New application is built on WMA platform to provide the same business. MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company or MetLife for short. MetLife is the largest life insurer in the United States. A leader in savings and retirement products and services for individuals, small business, and large institutions, MetLife serves 90 of the largest Fortune 100 companies. MetLife serves group benefit products and Individual benefit products. International segment serves these products to groups and individual in the Asia/Pacific region, Europe, and Latin America.
The major projects undertaken are as follows:
Migration of policy of Annuity Admin system
Migration of policy of Life Admin system
Project Responsibilities:
As a Test lead, I am responsible for all the test management activity of the projects and programs
Responsible for Project Estimates, Forecasting, Budgeting and Reporting to Senior management of IBM
Managed and coordinated with MetLife third party vendor (DXC Technologies) for testing and test data
Facilitated test data support for MetLife UAT teams
Handled 13+ applications for integration testing within MetLife and vendor systems
Director and VP level reporting about the program on weekly and monthly basis
Responsible for preparing Test Strategies, E2E Project Plan, Test plan, Test Design, Test Metrics documents
Responsible for managing scope, planning, tracking, change control, Sign Off, aspects of the project.
Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
Involved in team building and mentoring the project team.
Environment: Web application, Mainframe, DB2, Big Data and Query Surge
Team Size: 13
Project 3: Name : Retail Distribution & Compliance LOB
Client : MetLife
Start Date : 1st Jun 2016
End date : 30st Nov 2017
Role : Onshore Test Lead
Project Description:
Retail Distribution – is to provide the Broker Dealer Sales & Marketing support team with a robust customer relationship management system called iContact. This internally developed system is being administered by the Brighthouse Financial BMO group. This application is mostly used by Channel & Division Heads, Account Managers and Sales Desk Associates.
Compliance –
CCM: The Compliance/Compensation/Marketing (CCM) is a data warehouse that contains contract, application, replacement, demographics, rider, loan, dividend, death claim, party, agent and financial transaction details for IB products in force or issued 1/1/2000 or later across all franchises.
SMRS: The Sales Material Review System (SMRS) is a web-based application designed to facilitate the review and approval of all field and corporate-produced sales materials. The SMRS also serves as the primary repository of sales material records for MetLife and affiliated companies.
GPS: The Global Product System database (GPS) is primarily aimed at creating a central repository of all products marketed by MetLife Globally. This database is used to store details of products and track their approval process for pricing and repricing. This allows us to comply with Federal Reserve a requirement that requires documentation standards for financial products, communication and documentation.
Project Responsibilities
As a Test lead, I am responsible for all the test management activity of the projects and programs
Responsible for Project Estimates, Forecasting, Budgeting and Reporting to Senior management of IBM
Responsible for preparing Test Strategies, E2E Project Plan, Test plan, Test Design, Test Metrics documents
Deliver new and complex high-quality solutions to clients in response to varying business requirements
Responsible for managing scope, planning, tracking, change control, Sign Off, aspects of the project.
Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
Involved in team building and mentoring the project team.
Environment: Web application and DB2
Team Size: 9
Project 4 : Name : Broker Dealer Line of Business
Client : MetLife
Start Date : 1st Nov 2014
End date : 31st May 2016
Role : Onshore Test Lead
Project Description
MetLife Securities, Inc – Broker Dealer is to provide investment objective to clients. Several applications are built in broker Dealer to support the representative and client to organize the investments. MetLife Securities, Inc. is a member of the Financial Industry Regulatory Authority (FINRA) and the Securities Investor Protection Corporation (SIPC), as well as an SEC-registered investment adviser. Verification of investment products are facilitated to support the client need.
Project Responsibilities
As a Test lead, I am responsible for test management of the projects throughout the project’s life cycle.
Performed Project Management activities such as Estimation, Resource Planning/Staffing by coordinating with all the applications impacted for End to End(E2E)
Responsible for Project Forecasting, Budgeting and Reporting to Senior management of IBM
Responsible for preparing E2E Project Plan, Test plan, Test Design, Test Metrics documents
Developing and maintaining E2E test methodology and defining test strategies for projects
Analysis and understanding the user requirements through the requirement documents defined for HCR in Circle of Life document (Full Testing change and approach flow of new HCR flow) and the Use cases defined for the Program
Deliver new and complex high-quality solutions to clients in response to varying business requirements
Responsible for managing scope, planning, tracking, change control, Sign Off, aspects of the project.
Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
Involved in team building and mentoring the project team.
Utilize in-depth knowledge of functional and Technical experience in Testing and other leading-edge products and technology in conjunction with industry and business skills to deliver solutions to customer
Environment: Mainframe, QC, Web Services and MQ
Team Size: 15
Project 5 : Name : Life & Ingenium
Client : MetLife
Start Date : 10th July 2010
End date : 30th Oct 2014
Role : Test Specialist
Project Description:
MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company or MetLife for short. MetLife is the largest life insurer in the United States. A leader in savings and retirement products and services for individuals, small business, and large institutions, MetLife serves 90 of the largest Fortune 100 companies. MetLife serves group benefit products and Individual benefit products. International segment serves these products to groups and individual in the Asia/Pacific region, Europe, and Latin America. The company's reinsurance business operates as Reinsurance Group of America but serves customers around the world. The reinsurance business was spun off in 2008-2009 in a limited IPO for RGA.
The major projects undertaken are as follows:
BIOS
HYATT
STARTRAK
TRICARE
Responsibilities:
1.Being part of the MetLife engagement from day one and supported Group life products such as BIOS, HYATT, TRICARE and STARTRAK.
2.Coordinated the End-to-End testing activities across all the IBM applications as well as with testing partners
3.By working closely with the client team and the business users and enhanced my business knowledge.
4.Conducted several sessions to the offshore team to pass over the knowledge that gained with my interaction with the client team.
5.These sessions helped to offshore team to understand Group Life business and solve the business-related queries on time.
6.To avoid any impacts to business I had trained the new comers by providing them with the practice-based exercise in addition to the regular KT sessions to gain required business knowledge to support the system.
7.This helped us to improve our productivity and address MetLife business needs on time without any impacts.
Environment: Mainframe, SQL, Web Application, Adobe Reader, Sharepoint
Team Size : 12
Achievements:
Received “Eminence and Excellence” award from IBM appreciating my efforts and dedication towards Ingenium Application
Received award for excellence of working multiple critical projects simultaneously and the quality of work achieved to keep the projects on target.
Received “Spotlight Award” from IBM appreciating my efforts and dedication towards complex Panorama Program
Received “FSS Awards & Honors 2019” from Insurance Sector level
Training under went:
API Testing
Selenium Testing using java
Agile
Enterprise Design Thinking
Oracle SQL
HP QTP/UFT
Mobile Testing
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