LaQuisha Perry
**************@*****.*** 713-***-****
linkedin.com/in/laquisha-perry
Summary
Administrative professional offering versatile skill, proficiency in Microsoft Office, and various other software programs. Strong planning and problem solving skills, combined with ability to readily adapt to change, and work independently, and exceed expectations. Takes pride in multitasking, prioritizing and meeting tight deadlines without compromising quality .
Experience
Junior Data Analyst- Contract
AMD
Nov 2022 - Feb 2023 (4 months)
• Improve and consolidate spreadsheets, increasing efficiency and saving the company time weekly.
• Adjusted database settings to meet company’s preferred data storage requirements.
• Researching information to improve assigned projects while managing daily documentation.
• Organizing and transforming information into comprehensible structures
• Monitoring data quality and removing corrupt data Omnichannel Content Specialist
Academy Sports + Outdoors
Nov 2021 - Apr 2022 (6 months)
Analyze data from multiple sources to identify discrepancies, spot issues, and eliminate suspicion
● Track daily, weekly, and future task lists of products for content and image completion
● Ensure information flow and deliverable are met to mitigate data loss by facilitating weekly calls with vendors and buyers
● Establish and maintain good working relationships with vendors and internal partners when obtaining images, data, and other materials needed to build website pages
● Work with the analytics team to measure the effectiveness of product page content to evaluate and improve future performance
Marketplace Administrator
Insight Global
Sep 2020 - May 2021 (9 months)
• Uploaded digital media to online storefront, and other shopping Web sites for advertising and sales purposes.
• Update website copy.
• Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
• Managed all facets of business operations, including financial tracking, and inventory coordination.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
• Created and training documentation and process flows for e-commerce team. LaQuisha Perry - page 1
• Facilitated continuing education training for ecommerce team. Call Center Specialist/Lead
Blooms Design Studio
Jan 2018 - Oct 2019 (1 year 10 months)
Cultivating learned skills by applying them daily to the following tasks:
● Leading call center team
● Processing incoming E-commerce orders
● Fielding calls from customers, venues, and vendors
● Providing product and service information
● Providing basic troubleshooting assistance to customers and internal partners using written instructions, guidelines and procedures
● Consulting with clients on event designs
● Designing floral arrangements
E-commerce Customer Service Call Center
Blooms Design Studio
Mar 2017 - Jan 2018 (11 months)
Client Service Representative-Temp
Empyrean
Sep 2016 - Dec 2016 (4 months)
Provide HR support to clients in helping their employees to enroll in company provided benefits. Provided HR support to 14 team assigned clients as well as assisted with 3 other clients from other teams.
Compliance Assistant -Layne Christensen
Primary Services
Jun 2015 - Jul 2015 (2 months)
Provided clerical support to the compliance department for 30 day contracted assignment. Job duties included data entry, filing, copying, sorting, etc. Operations Assistant-Contract
UTEC
Sep 2014 - Dec 2014 (4 months)
Documentation Specialist/Data Entry
Tideland Signal Corporation
Apr 2014 - Jun 2014 (3 months)
Using ERP system MK, made updates to information from from requests made by engineering and production department.
Administrative Assistant
Mt. Ararat Baptist Church
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Apr 2013 - Apr 2014 (1 year 1 month)
Greet visitors, answer phones, receive and distribute mail daily. Handle multifaceted tasks (i.e., data entry, filing, records management and payroll) as the administrative assistant to the pastor and all organizational departments. maintains membership database using CDMS 2000 church management software Enters weekly contributions from Sunday services using CDMS2000 church management software Any other duties as assigned by the pastor. Administrative Assistant
Wells of Salvation Christian Center
Nov 2011 - Apr 2013 (1 year 6 months)
Handle multifaceted tasks (i.e., data entry, filing, records management and payroll) as the administrative assistant to the pastors and all organizational departments. Coordinates travel arrangements, creates and maintains membership database using MS Access. Creates forms using MS Excel and Word for departmental use within the organization Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Creates flyers and advertisements using MS Publisher desktop publishing software. Completing research and compiling information to complete training sessions for organizational department leaders. Any other duties as assigned by the pastor. Assistant Manager
U.S. Census Bureau
Nov 2009 - Sep 2010 (11 months)
Responsible for the management and supervision of the recruitment and testing of applicants to fill Local Census Office (LCO) positions also responsible for the direct supervision of 10-15 Field and Office Operations Supervisors and the indirect supervision of approximately 400-600 Crew Leaders and Enumerators, at peak operation, who work outside the Local Census Office (LCO). Implements and evaluates recruiting plan to ensure that adequate numbers of qualified applicants are available for selection from all areas of the LCO and to ensure a locally representative workforce of census employees. Recruits, selects, and trains Recruiting Assistants, Office Operations Supervisors (OOS), and the office clerks responsible for scheduling and conducting Employment tests of applicant indigenous to the LCO operations area. Responsible for the supervision of office staff. Clerical work shifts will vary due to staggered starting times or night and weekend shifts, depending on operational requirements. Monitors the applicant pool to ensure that it contains sufficient numbers of qualified applicants to fill all field and office positions in all geographic areas of the LCO. Establishes a reserve of available applicants to compensate for employee turnover and attrition. Trained and supervised recruiting assistants and clerks, administered the employment test to applicants, reviewed application forms, and keyed application data into a tracking system. Supervised outreach efforts; contacting communities, churches, formal organizations, and state and local employment offices to publicize census job opportunities.
Team Lead
West Corporation
Nov 2007 - Mar 2008 (5 months)
Responsible for coaching team members and completing required documentation. Kept record of metrics using excel spreadsheets Responsible for ensuring that team members receive and process incoming phone calls for dedicated clients in accordance with policies, procedures, quality standards, and federal laws and regulations.
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Administrative Assistant
New Landmark Ministries
Apr 2003 - May 2007 (4 years 2 months)
Managed daily office operations. Handled multifaceted tasks (e.g., data entry, filing, records management and payroll) as the assistant to the pastor and all organizational departments. Coordinated travel arrangements, created and maintained membership database using MS Excel. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new members. Established strong relationships to gain support and effectively achieve results. Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Education
Western Governors University
Bachelor of Science - BS, Business Administration and Management, General 2015 - 2019
Dillard University
Business Administration and Management, General
1996 - 1999
Licenses & Certifications
CompTIA Project+ - CompTIA
Skills
Training • Leadership • Entrepreneurship • Customer Service • Strategic Planning • Event Management • Public Speaking • New Business Development • Microsoft Office • Nonprofits LaQuisha Perry - page 4