Harika Chakka

717-***-****

adv64m@r.postjobfree.com

PROFESSIONAL SUMMARY

A result-oriented professional having 4+ years of experience in developing, analyzing and maintaining of BPM application using the PEGA Rules Process Commander (PRPC 7x) tool.

Advanced knowledge in design and development of applications built on Pega PRPC 7.x/8. x.

Software developer skilled at technical designs, communication, and presentation. Experienced in full project life cycle from design to implementation to integration.

Expertise working in Agile and Scrum methodology environments. Extensively involved in Test Driven Development (TDD), Sprint meetings and daily Scrum meetings.

Exposure in SDL life cycles.

Knowledge on PEGA Implementation Cycle which includes development, testing and implementation.

Roles included various responsibilities requiring technical, problem solving and analytical skills in a constantly changing work environment.

Rich experience in Business Process Management domain.

Good Experience in configuring Email Listeners, Agents, Integration and Email Parsing.

Expertise in creating the Data Model including page lists, properties and data transforms.

Created Decision rules like Decision tables, decision trees, when condition, Map Value and Declarative rules.

Experience in designing Activities.

Experience in creating Flow actions and developing rich UI's using Harness, Layouts and Sections

Experience in configuring Okta Integration.

Experience in building REST APIs.

Knowledge of implementation best practices in PEGA architecture/design/coding.

Involved in Creation of validation rules to implement business logic validation.

Testing and Debugging the Applications using the PRPC tools like Tracer, Clipboard and UI Inspector.

Work Exposure on Integration with PRPC.

Developing inter-operable Web Services like SOAP, REST.

Good experience in working with team members from vendors and internal departments to coordinate activities across multiple applications.

A versatile and quick learner with the hold of strong commitment and dedication for my work.

Possess excellent analytical and interpersonal skills and knows very well how to work in a team environment.

Creating scripts for automating the unit test cases for this requirement using behavior driven development.

Strong skills in RDBMS using SQL Server, Oracle, MySQL and experience in working with PL/SQL programming languages.

Strong experience in working with DevOps/Continuous integration tools like GITHUB, Bitbucket, Jira.

Extensive experience with Java complaint IDE’s IntelliJ IDEA.

Software developer skilled at technical development, communication and presentation.

Willing to explore in learning different modules in development and also a very fast learner, trainable and open to suggestions and recommendations.

CERTIFICATIONS

Pega Certified System Architect (CSA) v7.2

Pega Certified Senior System Architect (CSSA) v7.2

Pega Certified Decisioning Consultant (PCDC) v 8.7

TECHNICAL SKILLS

BPM Suite

PEGA Rules Process Commander (PRPC 7.2v, 8.4v)

RDBMS

Oracle, MySQL

Programming Languages

SQL

Tools

Jira, GitHub, Bitbucket

Web services

SOAP, RESTful

Testing Tools/ Others

IntelliJ, Postman

OS & Environment

Windows

Build Automation

Maven

Languages

Java, J2EE, SQL, Python, Scala

Mark-up/XML Technologies

XML, Json

PROFESSIONAL EXPERIENCE

Client: Bank of America Dec2022 – Till Date

Role: Pega Developer/Business Analyst

Description: Bank of America is one of the leading banks in the United States. In this project, I have worked on Credit claims application where all the claims related to BofA credit (Master &VISA) cards are managed.

Responsibilities:

Worked on the development of banking applications using Pega technologies, including PRPC, Pega 7, and Pega Infinity.

Worked on the development of a credit card processing system using case type, Activities, Data Transforms, Flows, Flow actions, Section rules.

Knowledge on Data tables, Data types, Data pages, Report Definitions for external DB operations.

Experience on using tools like Tracer and clipboard for debugging purpose.

Worked with Queue processors and Agents.

Collaborated with business analysts, architects, and other developers to gather requirements and design solutions.

Developed and tested Pega workflows, user interfaces, and integrations with other systems.

Participated in code reviews and worked with the testing team to ensure high-quality code.

Created technical documentation and provided support to end-users during the testing and deployment phase.

Client: Pega Systems Apr 2021 – Apr 2022

Location: Hyderabad, India

Role: Pega Developer/Business Analyst

Description: PUM is the systems that manages the lifecycle of the Pega user and it is responsible for administering how users are registered, managed as well as how roles are defined and assigned.

Responsibilities:

Worked on DSS, Integration, Queue Processor and Agents in PUM/ MyPega.

Managed accessibility to users by creating Portals, Access Roles and Access Groups for Analysts, Data Managers and Chair departments.

Worked on Agents, rules, rule sets, report definitions, correspondence, designing UI Rules such as Sections, Layouts, Harness, HTML rules.

Involved in PRPC Deployments and creating Product rules and release documents.

Configured Integration using REST/SOAP - Connectors/Services.

Exposure to PRPC case management.

Created knowledge hub page for PUM which increased the ease of consuming application to integrate.

Managed and developed Activities to automate processing in Dev Studio.

Worked with business users, Lead System Architect to understand the requirements and involved in analysis and design of the requirements.

Participated in the Elaboration/Design phase and contribute to the documentation as required by project methodology.

Performed advanced troubleshooting of live production issues and short-term as well as long-term solution implementation.

Responsible for delivering software modernization project in My pega.

Designed class structures, application frameworks, and data models.

Responsibility to work as Okta administrator.

Responsible for setting up JOBS using Jenkins for automate creation and deletion of hosts in OSO environment.

Analyze, code, test, and document programs and enhancements.

Followed Pega Guardrails during the design implementation to attain better compliance scores for the applications.

Used RDB Method to create Database Connection.

Integrated business databases, legacy systems, and web services.

Developed UI that meets the best practices and customer requirements.

Created Data transforms for implementing core Business logic.

Worked on creating declare index rules and activities for extraction process

Created Data-Admin-Product to migrate rules across various environments.

Identified and documented test conditions/scenarios from the business requirements and functional design for Rating Management.

Implemented business rules using Map values, Decision Tables, declarative rules and When rules.

Involved in unit testing of both the applications.

Worked on application upgrade from Pega8.2. l to 8.5.3

Troubleshooting application issues, coding bugs, and bottlenecks.

Worked on debugging tools like tracer, clipboard and logs.

Environment: PEGA v8.4, Agile Methodology, Postman

Connectors: SOAP, REST

Client: Infosys Ltd. June 2018 – Mar 2021

Location: Hyderabad, India

Role: Pega Developer/Business Analyst

Project Name: RBS

Description: Retirement Business Services (RBS)

Retirement Business Services, provides product and service associated with requirement plans and other employee benefit plans. Here, using integration with external system, PEGA is used in maintaining the continuity of business by creating in new plans, updating the existing plans and these changes are stored in external system database. Customer can create cases by sending an email to Schwab teams through email listener and required work is performed.

Responsibilities:

Worked on version 7.2 and 8.1

Managing and developing activities at off-shore and coordinating with onsite.

Created process and standard flows based on the requirements.

Worked with business users, Lead System Architect to understand the requirements and involved in analysis and design of the requirements.

Developed quality code by ensuring standards and Pega guardrails.

Involved in preparation of specification documents and designing the business workflows.

Worked on Email listener implementation in RBS.

Involved in developing Good UI that meets the best practices and customer requirements.

Created Activities, data transforms for implementing core Business logic.

Worked on Agents, rules, rule sets, report definitions, correspondence, designing UI Rules such as Sections, Layouts, Harness, HTML rules.

Developed UI that meets the best practices and customer requirements.

Created Data transforms for implementing core Business logic.

Implemented business rules using Map values, Decision Tables, declarative rules and When rules.

Created Validation rules to implement business logic validation.

Handling the complex issues, improving the application performance, checking for guardrail compliance and code reviews.

Worked on application upgrade from Pega7.2 to 8.1.

Coding from the scratch and Unit testing and Bug fixing.

Worked with different tools like tracer/Rules Inspector for troubleshooting the issues.

Involved in PRPC Deployments and creating Product rules and release documents.

Involved in Code Reviews and fixing the bugs.

Worked on debugging to identify the issues by use of tracer, clipboard and logs and fix them.

As part of Defect triage, involved with testing team, prepared the unit test scenarios to make sure that they understand the requirements and prepare the test cases effectively. Involved in taking care of assigning, fixing and tracking the status of defects.

Environment: PEGA v7.2, Scrum Methodology, Cucumber, Postman, IntelliJ

EDUCATIONAL QUALIFICATIONS

Bachelor of Technology – K.L University, India

Contact this candidate