Administrative Assistant Scrum Master

Resume

Victoria Muduc

Email: *******.*****@*****.*** Phone: +1-224-***-****

Location: W Irving Park, Chicago, Illinois, 60634; Work Authorization: Yes-GC

EXPERIENCE

Position: Scrum Master / People Manager

Company: Pentalog Chi

Country: Moldova, Chisinau April 2020-October 2022

•Coordinate sprints, retrospective meetings and daily stand-ups for 2 teams

•Facilitate internal communication and effective collaboration for 2 teams

•Work with product owners to handle backlogs and new requests

•Organizing the onboarding process

•Internal logistics & practices.

•Monthly one-to-one meetings with each team member.

•Maturity Model: Responsible for the People pulse axis

•Contribution to governance, skills and turnover axis

•Coaching people on remote collaboration, how to give visibility, communication -in total 8 projects

•Collecting and providing regular feedback: team members, Company and the Client

•Providing administrative and operational support, including the approval of leaves, work from home requests, creating technical tickets, timetable reports e

•Attending important team meetings with the client.

Position: Communications Officer & Project Assistant

Company: NGO: Helvetas Swiss Intercooperation Zurich Chisinau

Country: Moldova, Chisinau, September 2019-April 2020

•Creating, maintaining and monitoring project plans, project schedules/delivery timelines, resourcing, work hours, budgets, and expenditures.

•Organizing, attending, and participating in stakeholder meetings and workshops

•Documenting meeting minutes and following up on important actions/decisions from meetings

•Preparing necessary presentation materials for meetings

•Assessing project risks and issues and provide solutions where applicable

•Planning, monitoring performance and adapting actions to meet the agreed success metrics for the project

•Support the project by actively coordinating project needs between all internal departments.

•Review invoices against PO, contract, payment schedule, past payments

•Organize workshops, partners visits, events, and support the team in public activities

•Coordinate logistical and operational tasks of the project on the local level

•Coordinating the process of hiring new employees

•Administrating the on-boarding process of new employees

•Translation and communications tasks.

•Ensure support in procurement and financial aspects of the project

Position: On-boarding Coordinator & Administrative Assistant

Company: Orange Systems

Country: Moldova, Chisinau March 2016- September 2019

•To provide training and technical support to newcomers (access, internal regulations, logistics)

•To Assist the team of HR Administrator in HR processes

•Creating and monitoring requests in iProcurement and coordinate the department logistics

•To interact efficiently within the department, other departments, and outsourcing partners. (Accounting, purchasing, human resources, legal) on daily tasks

•To prepare different kinds of reports on a specific period base and ad-hoc. (Weekly, monthly, and Quarters) including monthly invoices for external partners

•Support and organize internal events, partner visits, travel arrangements

EDUCATION

Licentiate (Bachelor) degree in Foreign Languages and Literature, Philology and English French, pedagogical studies

State University of Moldova

09.2012-05.2015

Moldova, Chisinau

Skills:

Microsoft Office, scrum, agile, Jira/Azure, Outlook/slack/teams usage, facilitation, administration, project timeline management, critical thinking, comunication, creativity, flexibility, digital skills.

Certificates

Fundamentals of Digital Marketing from Google Digital

May 2019; Credential ID 9KJ SV5 YBG

Inclusive (Market) System Development: frameworks for more effective development cooperation in Eastern & South-Eastern Europe

Eastern Europe Unit of Helvetas in March 2021

Other courses: Accounting for Beginners; social media for beginners; digital skills; public speaking, Nutrition consultant,

Languages

English- C1; Spanish- A2, French- A2; Russian- C1; Romanian-Mother tongue;

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