Stacia Ward

Watertown, NY *****

adv63l@r.postjobfree.com

+1-315-***-****

1. Highly motivated personality with extensive experience in customer service, retail management and sales. Excellent leadership skills and multitasking strengths. Professionally skilled in achieving sales Target goals through active listening putting the customer needs first while upselling, add-ons is always a must. Interested, developing others in self driven and skilled in providing the best customer experience. Looking for a more interactive and rewarding position. Authorized to work in the US for any employer

Work Experience

Supervisor/ Bra Fit Expert

VICTORIA SECERT PINK - Watertown, NY

August 2017 to Present

HAIR STYLIST/ COLOR SPECIALIST

SCOTT NICHOLAS SALON - Webster, NY

October 1998 to June 2011

Rent a chair in day spa, scheduled appointments,entered clients database information, ordering supplies,answering phones front desk, great service & communication skills, I was always booked a month out., did my own taxes, people person & love to make make people feel good about themselves, great listening skills,I have enjoyed my clients & experience in customer service for over 30 years... Salon Owner/Stylist

Creative Image salon - Ontario Center, NY

August 1994 to October 1998

I open my 1st hair salon was my goal..Rented 2 chairs had tanning also partner was my sister in law she did nail..I did ordering supplies, front desk, scheduled appointments, trained & hire,Hairstylist/ Color Specialist, computer skills

Education

Certified Recovery Coach=Peer Advocate in Human Resources Oasis Community - Anchor, IL

May 2019 to Present

Beauty Enhancement License in Cosmetology

B.O.C.E.S Monroe - East Rochester, NY

September 1985 to June 1987

High school diploma in Cosmetology

Sodus Central High School - Sodus, NY

June 1974 to June 1986

Associate's degree in Business Management

Monroe Community College - Rochester, NY

September 1968 to June 1970

Skills

• Cash Handling (10+ years)

• Upselling (10+ years)

• Sales (10+ years)

• Retail Sales (10+ years)

• Hair Styling (10+ years)

• Communication Skills (10+ years)

• Cleaning Experience (10+ years)

• Computer Skills (10+ years)

• Marketing (10+ years)

• Merchandising (10+ years)

• Assistant Manager Experience (10+ years)

• Verbal Communication skills,,Phone skills,Active Listening, Data entry skills,People person skills,Customer focus & service,Attention to detail,Professionalism,Multi-tasking,Informative,great positive personality,ability to remain calm when under pressure, team player,exellent communicarion skllls,Flexible hours,eager to learn Ability to Multi-tasking, notice lead by example,alway to interact w/ urgency to the customer,,whom is always right, Huge upseller (10+ years)

• Store Management Experience (10+ years)

• Payroll (10+ years)

• Loss Prevention (9 years)

• Event Planning (10+ years)

• Inventory Control (10+ years)

• Sales Management (10+ years)

• Guest Services (10+ years)

• QuickBooks (10+ years)

• Microsoft Word (10+ years)

• Excellent customer Serving Experience (10+ years)

• Time Management (10+ years)

• Retail Management (10+ years)

• Leadership (10+ years)

• Personal Assistant Experience (8 years)

• Office Management (10+ years)

• Human Resources (5 years)

• Phone etiquette (10+ years)

• Management (10+ years)

• Recruiting (4 years)

• Interviewing (5 years)

• Employee orientation

Certifications and Licenses

Certified Recovery Coach

November 2021 to Present

Ethics,diversity of people, MAT certification

Ethical Considerations for Recovery Coaches

November 2021 to Present

Assessment, Ideal treatment Inpatient out patient Massage Therapist

May 1990 to Present

Deep tisse,hot stones,Cuping,muscle treatment Intership @ Anchor Recovery

Present

Filling,front desk,500 hours Internship, shadow

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