Customer Service Director
Resume:
James Branly
Greensboro, NC 27407
Objective: To attain a rewarding position that will utilize my skills and experience to elevate or maintain customer satisfaction.
Skills: Superior customer service
Work well under pressure
Attention to detail
Management skills
Experience: Customer Service Director - Pharmaceutical Dimensions
Greensboro, NC 06/2015 - Present
●Managed a small team to ensure customer quality is being met in every interaction.
Sr. Loan Officer - WF Wholesale
Greensboro, NC 06/2004 - 04/2015
●Assisted customers in purchase and refinance residential loans.
Beverage Director / Bar Manager - Hilton of Santafe
Santafe, New Mexico 04/1991 - 05/2004
●Incharge of inventory and ordering of all bar ingredients and alcohol.
●Hired and trained bar staff.
●Maintained bar menu recipes and specials.
Business Unit Manager - Pizza Hut
Greensboro, NC 12/1989 - 03/1991
●Responsible for all the areas of restaurant operations.
Education: Catholic University of America - Completed 1994
●Major in Business administration
●Minor in psychology
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