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Customer Service Director

Location:
Greensboro, NC
Posted:
March 28, 2023

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Resume:

James Branly

** ******** **** *****

Greensboro, NC 27407

336-***-****

Objective: To attain a rewarding position that will utilize my skills and experience to elevate or maintain customer satisfaction.

Skills: Superior customer service

Work well under pressure

Attention to detail

Management skills

Experience: Customer Service Director - Pharmaceutical Dimensions

Greensboro, NC 06/2015 - Present

●Managed a small team to ensure customer quality is being met in every interaction.

Sr. Loan Officer - WF Wholesale

Greensboro, NC 06/2004 - 04/2015

●Assisted customers in purchase and refinance residential loans.

Beverage Director / Bar Manager - Hilton of Santafe

Santafe, New Mexico 04/1991 - 05/2004

●Incharge of inventory and ordering of all bar ingredients and alcohol.

●Hired and trained bar staff.

●Maintained bar menu recipes and specials.

Business Unit Manager - Pizza Hut

Greensboro, NC 12/1989 - 03/1991

●Responsible for all the areas of restaurant operations.

Education: Catholic University of America - Completed 1994

●Major in Business administration

●Minor in psychology



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