ERENIA M. DIAZ ARTIGA (RAMIREZ)

***** ********* *****

Beltsville, MD 20705 301-***-**** adv61m@r.postjobfree.com

adv61m@r.postjobfree.com

OBJECTIVE

Seeking a position requiring interaction, communication skills to enhance and create a positive and highly productive working environment. My goal is to grow within the office and by doing so your office will gain a hardworking and dedicated employee. I also like to apply into practice my knowledge and experience.

QUALIFICATIONS

Eager to learn new skills from which I can benefit both professionally and personally. I take my job duties either working individually or with a group very seriously and perform them in a respectable manner.

Customer/Patient/Interpersonal skills, multitasking, teamwork, initiative, problem solving, organization, communication are some areas that I have experience in and always like to put into practice.

EXPERIENCE

7/2017 – Present Adventist Healthcare @ GEC/SGMC

Unit Support Coordinator

Attend huddle at beginning and end of shift to exchange report at the unit.

Check daily to see what is needed for supplies or dietary needs and notify when low for reordering.

Data entry charges for each patient

Monitor tracking shell for patients that are checking in and notify the charge nurse or any nurse if we have patients with chest pain, syncope, stroke like symptoms immediately. Timing is of importance.

Set up transport when patients are being transferred to any hospital, via ambulance or helicopter.

Make sure when a GEC patient is being admitted to SGMC that there is a bed assigned before setting up transport.

Gather the correct paperwork or medical records according to the facility the patient is being transferred.

Place calls to any specialist when MD request on tracking shell.

Activate STEMI when notified by MD.

Make triage sheets and EMS pre-registration forms.

Make sure that there are EKG orders put in the system if there is a physical EKG and no order.

Make sure DME forms are signed and printed as well as attached to face sheets.

Quick-reg patients when brought to us by ambo, print EMS report on patient.

Make sure on call list is received, copied, and placed at provider’s desks.

Stock nurse’s station and EMS fridge with drinks, crackers, cookies, and sandwiches and notify dietary when low so they can bring dietary supplies.

Call the sono tech on call for the night.

Answer multiple lines, patient calling bell, EMS radio for incoming arrivals, copy, fax, and scan.

2009 – 2017 MedStar OB/GYN at MMMC (formerly Women First) and L & D

Silver Spring and Olney

Semi-manage the new Center for Integrative Medicine

Medical Secretary/Medical Assistant/Certified Interpreter

Greet patients and assist in any of their needs.

Verify patient’s demographic information, verify insurance and data entry in Cerner and IDX (Centricity EMR).

Answer multiple lines in courteous and professional manner.

Support and Interpret in the OB/GYN office and in the L and D unit when needed.

Ensure accurate documentation and completion of all necessary paperwork.

Collect and Scan, cards and other patient pertinent documents.

Collection of copays, self-pays, and other patient balances.

Perform any other duties necessary to provide efficient, timely services to the patients, their families and providers.

Retrieve patient’s results from hospital, lab or radiology facilities. Scan patient’s test results and other information in paper chart or in EMR.

Medical file clerk duties, retrieve old records or new.

Process medical records request and log information in paper chart and/or EMR.

Fax radiology orders or prescriptions to other facilities or prescriptions to designated pharmacy.

Call pharmacy for new prescriptions or refills for patients.

Call patients to remind them of their appointment.

Organize work area at end of shift for next business day.

Maintain and file medical charts.

Entered all chart information into system.

Collaborate with medical and non-medical staff. Verify patient’s information before checking their vitals (BP, Weight, Temperature).

Triage patients.

Obtain patients medical history and update any changes.

Set up room according to visit type (WWE, Contraceptive Management, Pre-op, Problem visit).

Assist MD if needed for WWE.

Assist MD for IUD insertion/removal as well as Nexplanon Insertion.

Assist MD for Colposcopy, EMBX.

Label specimens or cultures accordingly with patient’s name, D.O.B., MD, site where biopsies or cultures were obtained from.

Administer injections (Depo Provera, Rhogam).

Clean and disinfect consultation/ procedure room after each patient as well as the lab or M.A. station at end of shift.

8/2003 – 6/2009 Internal Medicine/ Dawn Broderick, M.D. Olney, MD

Medical Secretary

Interact with patients by greeting, escorting patients to the consultation room.

Data entry all patient information and verify insurance information (Mysis Tiger System and CBSI).

Retrieve patient’s results from hospital, labs or radiology

facilities.

Complete medical records requests and log into the system.

File patient's test results and other information.

Schedule appointments for patients to see the doctors in our practice as well as outside appointments for CTScan, MRI etc.

Call pharmacy for new prescriptions or refill for patients.

Train new front desk personnel.

Call patients to remind them of their appointment for the following day.

Answer multiple lines, call answering service to notify the Doctor on call.

3/2001 – 7/2003 Dr. Victoria Diaz Silver Spring, MD

Receptionist

Answer multiple lines

Assist doctor when requested to do so.

File patient's test results and other information in charts.

Data entry all patient information (Medical Mastermind)

Schedule appointments for patient.

Process and complete medical records requests and log into paper charts.

Copy, fax and file records.

Call pharmacy for new prescriptions or refills for patients. Obtain patients weight and blood pressure

EDUCATION 1994 – 1996 Montgomery College (part time)

LANGUAGE Fluent in Spanish and English

BLS Certification

Certified Interpreter (Spanish) 11/2015 – Present

Registered through American Registry of Medical Assistants

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