Natasha Washington

Atlanta,GA

470-***-****

adv5ze@r.postjobfree.com

NATASHA WASHINGTON

OBJECTIVE

Great communicator with multi-tasking abilities. I am looking for a customer service representative or It Customer service position. To utilize strong phone handling and conflict resolution skills. Looking to learn new things and advance in a great growing company.

SKILLS & ABILITIES

*Self-Motivated *Time Management

*Reliable *Friendly Goal-Oriented *Fast Learner

EXPERIENCE

Customer Service representative Chime 2020-2022

2 years Call center

Troubleshoot access to online services through password resets

Oversee customer financial accounts and process customer adjustments.

Respond to customer chat inquiries with a focus on providing a solution to the specific issue

Solve problems by thinking critically and creatively

Roadside Assistance Agent 2023

Identify the customer's location using Google Maps and other client tools

Managed high Volume Inbound & Outbound calls fast pace environment

Receiving payment for service

Delivered fast, friendly customer service, for complaints,questions, road side assistance

Lead Manager Kroger 2016-2020

Team player with a positive attitude and commitment to exceeding sales

You solve problems by thinking critically and creatively

Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, and other targeted goals

EDUCATION

UEI – DENTAL ASSISTANT 2021-2022

CONCORD HIGH SCHOOL 2014 DIPLOMA