Service Representative Customer
Resume:
Natasha Washington
Atlanta,GA
***********@*******.***
NATASHA WASHINGTON
OBJECTIVE
Great communicator with multi-tasking abilities. I am looking for a customer service representative or It Customer service position. To utilize strong phone handling and conflict resolution skills. Looking to learn new things and advance in a great growing company.
SKILLS & ABILITIES
*Self-Motivated *Time Management
*Reliable *Friendly Goal-Oriented *Fast Learner
EXPERIENCE
Customer Service representative Chime 2020-2022
2 years Call center
Troubleshoot access to online services through password resets
Oversee customer financial accounts and process customer adjustments.
Respond to customer chat inquiries with a focus on providing a solution to the specific issue
Solve problems by thinking critically and creatively
Roadside Assistance Agent 2023
Identify the customer's location using Google Maps and other client tools
Managed high Volume Inbound & Outbound calls fast pace environment
Receiving payment for service
Delivered fast, friendly customer service, for complaints,questions, road side assistance
Lead Manager Kroger 2016-2020
Team player with a positive attitude and commitment to exceeding sales
You solve problems by thinking critically and creatively
Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, and other targeted goals
EDUCATION
UEI – DENTAL ASSISTANT 2021-2022
CONCORD HIGH SCHOOL 2014 DIPLOMA
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