Customer Service Specialist
Resume:
ZANETTA BROWN
CUSTOMER SERVIECE SPECIALIST
CONTACT
adv5yz@r.postjobfree.com
PROFILE
A constant professional with a vast amount of experience driving businesses and consistent operational standards while maintaining superior customer service. In search for a position that will allow my skills to flourish while providing a clear path of growth.
SKILLS
Servant Leadership
Fast Learner
Adaptable
Microsoft Office Suite
Mac Os
Windows
Quickbooks
ADP
EXPERIENCE
Happy Heart Cleaning Services
Business Owner
2007- Present
Led a team of engineers that provided services for HIPAA compliant cleaning and sanitization services.
Drove business leads by completing Guerilla Marketing, Facebook Advertisements and cold- calling
Maintained a high quality of standard by requesting a Customer Satisfaction Survey was completed after every service
Recruited and Trained Engineers to the specific customers Scope of Work Summary
Provided detailed invoices to customers where every line item was accounted for and accurate
Managed a monthly budget to ensure all business expenses were paid.
EDUCATION
Robert E. Lee High School
Alabama State University
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