Data Entry Patient Service

Richelle M. Leedom

Pottstown, Pa *****

484-***-**** *.******@*******.***

Objective: Patient service technician with exceptional customer service skills, providing medical diagnostics to patients and clientele. Commited to providing the highest standard of company representation as an employee, or fixed term or staffing company contractor. Summary: Experienced phlebotomist and patient service technician skilled in treating all age groups from newborn through geriatric, those who suffer from being mentally impaired, prison inmates, and drug rehabilitation participants.

Gaps in resume are due to motherhood and family commitments. Continuing Education Certificates to Include the Following 12/2021: Center for Disease Control and Prevention: Covid 19 Vaccine Training and Administration…Pfizer-BioNTech, Moderna, and Jaanssen. Experience:

Impact Health King of Prussia, PA

Covid 19 Testing 01/22 to CurrentAdminister, perform Labcorp Staffing Solutions Burlington, NC,Formerly Wellness Solutions Event Screener Venipuncture 08/21 to Current

Perform Bio-metric screenings including fingersticks and venipuncture, height, weight, waist circumference, blood pressure reading, and body mass index (BMI), Wellness Coach and Educator. Tender Care Phlebotomy Punta Gorda, FL

Independent Contractor 04/20 to Current

Travel to contracted sites for venipuncture as an independent contractor. Locations to include patient service centers, nursing homes,drug and alcohol rehabilitation centers, private residences, corporations, private companies, state and local authorities. Travel with team to contracted sites for Health and Wellness Fairs.

Quest Diagnostics Horsham, PA

Mobile Phlebotomist 07/10 - 06/13

Provide homebound patient coverage to a designated territory, Northern Montgomery County.• Scheduled patients in varied areas in a timely manner.• Arrive on scheduled time and treat patients in a courteous, compassionate manner.• Communicate professionally with patients, family and caretakers.• Assist with communications with ordering physician to ensure proper testing or resolve critical issues.• Collect specimens according to established procedures.• Label and package specimens with requisition according to specimen specifications for transport.• Centrifuge, split, freeze specimens as directed by processing specifications.• Maintain required records and paperwork.• Maintain accurate time sheets, Medicare Trip Fee sheets, monthly vehicle report, expense report, patient changes and edits, logging of inventory and ordering of supplies.• Submit monthly reports, statistics and data.• Perform basic clerical duties such as data entry, faxing and inter-office mail. LabForce Corporation King of Prussia, PA

Phlebotomist 06/08 - 06/09

Temporary employee

Laboratory Corporation of America King of Prussia, PA Patient Service Technician 05/06 - 09/07

Perform phlebotomy services, collecting and preparing specimens for testing as required.• Prepare specimens by recording all appropriate identifying and billing information.• Prepare specimens for transport to laboratory.• Perform necessary clerical and reception duties, as well as customer service at facility. • Manage Patient Service Center, duties including daily opening and closing of center.• Order and keep inventory of all office and laboratory supplies.• Assist in training of new patient service technicians.

OCCUPATIONAL TESTING TO INCLUDE:

Chain of Custody drug screen collections• Quick Screen drug collections• Forensic Hair Analysis collections for drug screening• Fingerprinting• Paternity DNA Swab collections for Pennsylvania court system.

Mercy Suburban Hospital Norristown, PA

Phlebotomist 02/04 - 06/05

Perform blood and urine collection for both in-patients and out-patients according to physicians’ orders and standard laboratory procedures.• Proficient in all of the following methods; venipuncture, capillary techniques and newborn sticks.• Apply appropriate techniques to all procedures to ensure compliance with safety and infection control policies and procedures.• Ensure accuracy of work by consistently checking patient ID., collecting samples in proper tubes and labeling specimens properly; read and interpret requisitions priority correctly.• Explain procedures to be performed and reassure patients; respond to patients with compassion and understanding.• Proficient in patient registration for lab work to be performed. Decipher and enter accurately patient and physician information, and decipher physicians written scripts.• Proficient in utilization of both department and hospital computer systems (MYSIS).• Proficient in all aspects of specimen processing for specialty labs; Quest and ABC Lab. Centrifuge, pour off, label and package specimens according to specifications for send out to specialty labs. Montgomery Hospital Norristown, PA

Phlebotomist 01/01 - 02/02

Perform blood collection for both in-patients and out-patients according to physicians’ orders and standard laboratory procedures.• Additionally, perform these procedures at outside account locations to include nursing and private homes.• Proficient in utilization of both department and hospital computer systems (Sunquest).

Tristone Construction Norristown, PA

Project Manager/Personal Assistant 06/85 - 10/00

Responsible for billing and payroll.• Responsible for all general office work, to include setting appointments and answering phones.• Placed outgoing calls and typed contracts.

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