Scrum Master Delivery

Professional Scrum Master with *+ years of experience working on complex application development projects infrastructure, and cloud migration projects. Removing impediments from obstructing teams delivering products. A Servant Leader who demonstrates outstanding communication skills with proven ability to collaborate with multiple teams at different levels of management with experience and skills to drive project scope, meet deadlines as well as engage team members, to successfully deliver value continuously.

CORE SKILLS

Certifications: Professional Scrum Master (PSM I), Certified Scrum Master (CSM), SAFe Scrum Master Certification (SSM)

Technical: Rally, JIRA, Confluence, DevOps, Miro, TFS, Azure VSTS, Excel, SharePoint, MS office 365, Outlook, Salesforce Marketing Cloud. MS Windows Servers (2008,2012,2014), UNIX (Solaris 8/9/10), LINUX (Red Hat), OSS/ BSS

Language: English, U.S Citizen

Skills: Decomposing Requirements, User Story Estimation, Extending Scrum to Lean, Meeting Facilitation, Scaled Scrum, Process Improvement, Time Management, SDLC, Stakeholder Management,

ATDD/TDD, Backlog Management, KPI & Reporting.

Achievements: Successfully transitioned two software development projects in an infrastructure environment from

Waterfall to Agile.

Responsible for design, maintenance, and operation of a network infrastructure consisting of routers,

switches, and security appliances.

Spearheaded implementation of mid-sized projects in $110-999k range.

Expert knowledge of various well documented patterns and techniques for filling in the intentional gaps left in the scrum approach (Burndown technologies, various Retrospective formats, handling bugs, etc.)

WORK EXPERIENCE

T-Mobile US Inc,

Scrum Master September 2021 – Present

Organize and facilitate scrum team’s events and related meetings.

Collaborate with QAs on user acceptance testing (UTA).

Work with Product owners in backlog prioritization using Jira, requirements gathering, product backlog grooming during sprints to achieve enough READY items for the next sprint and reduce time of sprint planning.

Use OSS to manage tasks and projects on a single platform, to generate and customize solutions easily.

Used BSS to enable CSPs to monetize network capabilities, serving enterprise customers, facilitating ecosystem partners, IOT platforms.

Responsible for design, maintenance, and operation of a network infrastructure consisting of routers, switches, and security appliances.

Successfully transitioned two software development projects in an infrastructure environment from waterfall to scrum

Empower the team to make process improvements captured in sprint retrospective meetings.

Track and report team progress and velocity utilizing burn up and burn down charts, control charts, and release burndown charts.

Lead/manage IT projects and associated activities within the IT department, to meet the budget, skills, and performance goals.

Utilize JIRA, SharePoint, Excel, and PowerPoint to manage agile projects from planning to release.

Remove impediments and teach the advantages of scrum principles with development teams and the organization’s stakeholders.

Collaborate with scrum team to establish continuous Integration, and continuous delivery.

Encourage collaboration of discipline in the development team to increase intensity in early stages of

sprints to maximize the speed of the team.

U.S. Bancorp (USB)

Scrum Master September 2017 – September 2021

Organized and facilitated scrum teams’ events and related meetings for 3 development teams in

remote locations.

Used Azure DevOps to track the scrum process followed by the scrum team.

Used Azure DevOps to manage codes, run builds, deploy applications, and manage tests.

Coached team working on an application development project.

Worked with product owners on Epics, backlog grooming, requirements gathering, prioritizing.

Removed impediments and maintained development team focus.

Reported team progress and velocity to stakeholders by analyzing burn up/down charts, and release

burndown chart.

Empowered the team to make process improvements captured in sprint retrospective meetings.

Collaborated with the scrum team to define criteria for Automated Testing, Integration, and continuous delivery.

Facilitated and implemented project kick offs and resource management.

Met quality standards by ensuring TDD (test driven development) was adopted during sprints.

Utilized JIRA, SharePoint, Confluence software, to manage project flow from planning to incremental

Release.

Walgreens Boots Alliance (WBA)

Scrum Master July 2014 – September 2017

Served one software development team of 8 in delivery of end-to-end Agile Software Development Life Cycle of Walgreens applications and components including browser-based single page apps.

Managed and coordinated logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, and retrospectives.

Ensured all user stories, tasks, bugs and technical stories are tracked in the backlog and perfectly balanced across team members.

Organized workshops and training with hands-on exercises which team mindset change from Waterfall to Agile.

Maintained and updated the Team’s process metrics and artifacts to ensure accurate and transparent communications to stakeholders

Drove a collaborative and supportive team culture through team building and engagement practices.

Resolved impediment issues by utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within the organization.

Identified team improvement opportunities and looked externally for best practices to support continuous improvement of team.

Collaborated closely in an Agile product delivery environment with Product management, Software Engineers, Solution Architects, DevOps, and Security.

EDUCATION

University of Buea, Cameroon August 2011

Bachelors Degree in Education

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